Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Kanagawa holiday rental reviews
  4. Hakone holiday rental reviews
  5. Reviews of The Guest Villa 箱根湯本 V-I

Reviews of The Guest Villa 箱根湯本 V-I

250-0311 Kanagawa, Hakone, 湯本301-2, Japan

#8 of 73 Holiday rentals in Hakone

Guests' Choice

Review score

Based on 31 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    8.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 19 April 2024

    9.0
    We enjoyed our stay and the quick response and communication from our host.
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    The property was very clean and very nearby the station which made getting around Hakone very easy!

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Excellent location for exploring the region. Close to bus, trains etc. Highly recommended.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Wonderful place in a scenic and quiet neighborhood. Minutes away from town, station and a 7-11. High recommend!
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    My main complaint is that the “welcome manual” did not warn us about how long the washer/dryer combination would take. One load took a whopping 4.5hrs! I wish I would have known in advance so we could have started the load sooner. Instead I woke up at 3am to check on the clothes which disturbed sleep.

    Wonderful property located only a scenic minutes walk from the train station along the river. Property was so cute and made a lasting impression!

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Offering a relaxing retreat for families.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night

    It's worth noting that there's only one bathroom available. This means guests may need to take turns showering, which could be a slight inconvenience for larger groups or families.

    Located just a brief 6-minute stroll from Hakone Yumoto station, the guest villa offers both convenience and tranquility. The spacious and impeccably clean accommodations are complemented by modern amenities such as WiFi and a well-equipped kitchen complete with cooking appliances. The inclusion of a dining area adds to the comfort and functionality of the villa, making it an ideal choice for those seeking a peaceful retreat with the convenience of home-like comforts.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    The toilets were too small.

    The location was great, very close to the train station. Unique experience of Japanese style living.

    Stayed in March 2024

  • Reviewed: 23 November 2023

    9.0
    It was very comfortable!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    We had a bit of issue locating the separate parking space in the dark.

    It was very clean and comfortable.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    As expected

    Stayed in October 2023

  • Reviewed: 22 September 2023

    10
    Perfect place to stay for families. We absolutely loved it. Villa 2 better value for money.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    We required a change of villa during our stay due to 2 separate bookings. The price difference was significant with only a small change to rooms. Villa 2 was better value.

    Location was fantastic It was clean and spacious

    Stayed in September 2023

  • Reviewed: 31 July 2023

    8.0
    Overall the stay was great
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 3 nights

    Lacked cleaning supplies like paper towels. Not enough towels for longer stays. The English instructions were a little hard to follow, especially for the TV.

    Very clean and well maintained. Great location and very modern. Very quiet neighborhood.

    Stayed in July 2023

  • Reviewed: 15 June 2023

    10
    The perfect place in Hakone
    • Leisure trip
    • People with friends
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    A perfect place to stay in Hakone - the villa is beautifully equipped and well situated. Everything was perfect in every sense. Thank You for a great stay!

    Stayed in June 2023

  • Reviewed: 16 March 2023

    10
    Beautiful Villa and wonderful location.
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    The kids upstairs room didn’t have additional padding over the futon. But it wasn’t too bad.

    The location was amazing. Not too far away from the train station. It felt modern but had a twist of Japanese culture. The dinning room was Beautiful. The kitchen had small things in it that we could use to cook.

    Stayed in March 2023

  • Reviewed: 3 December 2022

    10
    A Pleasant Stay
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The property is very clean. It was good enough to accommodate family groups. It’s very near to yumoto station and 7 eleven is just 2 min walk. We enjoyed our stay and looking forward to visit again in future. The host was very communicative and provided us the region pay coupons as part of Govt initiative.

    Stayed in December 2022

  • Reviewed: 29 May 2022

    10
    Will come again to stay here! An excellent place to stay for a family weekend.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights

    Indeed it was all great. It locates in 10 min walk from the station, which is very important. There were bus stops nearby, and no problems with the transportation. A surprise was the entertainment system with a wall projector and all possible online streaming services available. A convenient store nearby - across the street, was very convenient. However, due to the Covid restrictions there were almost no place to eat after 7pm even near the station.

    Stayed in May 2022

  • Reviewed: 2 August 2021

    10
    Will return for another trip! Recommended!
    • Leisure trip
    • People with friends
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Check In time is too late. Prefer to check in at 1pm at least. Check out time is too early. I wish it could be 12pm

    Stayed in August 2021

  • Reviewed: 2 May 2024

    4.0
    Expensive given we paid for 2 nights and only stayed for one.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    The smell. Upstairs smells because the vents on the extraction fan over the stove haven't been cleaned properly or often enough. we opened every window but when we closed the windows at night, the smell immediately returned. Some of the bathroom towels smelt very bad. Like dirty socks. I think they were washed but left to sit in washing machine for too long. We couldn't use them. We couldn't turn off the outside light at night which made it hard to fall asleep. I did look for a switch but couldn't find one. We were booked into Guest Villa for two nights but we left after one night only. We didn't want to stay there any longer than was necessary and we booked into another hotel.

    Excellent location, walking distance to the train station. Communication before arrival was excellent. We knew exactly what documentation to provide beforehand and how to reach the premises. Entry Code instructions were very clear. Premises were very clean (although see additional comments).

    Stayed in April 2024

  • Reviewed: 15 April 2024

    1.0
    I don’t impress for here
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    I think it’s complicated to find location And too small for family have grand parents and big suitcases

    No

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    We were 7 people and we stayed in Villa 1. It was not so comfortable for 7 people as 3 couples. 1 couple with teenager needs to sleep in living room next to kitchen, 1 couple under roof where you cannot stand up. Only 1 room was normal as sleeping room. This was extremely uncomfortable. Also everywhere just futon beds. We didn't like it. Not comfortable for western people at all.

    Nice accommodation with everything you need. Very clean, very close to hakone yumoto station, 7eleven shop is 50 meters from Villa, very famous onsen is 20 minutes walk.

    Stayed in April 2024

  • Reviewed: 14 January 2024

    7.0
    Pleasant but could have been better
    • Leisure trip
    • Couple
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    The heater in the living room wasn’t working properly, towels smelt damp and not dried properly, hair dryer was old

    Good location, near the train station and near 7-11 plus great izakaya down the road

    Stayed in January 2024

  • Reviewed: 20 June 2023

    7.0
    Lovely location to explore the sights, flora, fauna of Hakone.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    The stairs were steep.

    The location is convenient and within walking/driving distance to restaurants serving lovely Japanese cuisines.

    Stayed in June 2023

  • Reviewed: 26 May 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    our stay in Hakone was a little disappointing. Our villa (no 2) was joint to another villa and our neighbours (6 of them) were loud and kept us all awake until 4am. The shower is located on the bottom level and it smelt musty/mouldy. The towels smelt so bad and we couldn’t use them, the owner organised to get them changed.

    The location was good and it was clean.

    Stayed in May 2023

  • Reviewed: 31 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    walls are very thin and if there noisy guest in adjacent house can be very noisy

    nice and clean

    Stayed in March 2023

  • Reviewed: 29 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    damp、 fuse jump

    appearance of the house is okay

    Stayed in January 2023

  • Reviewed: 25 September 2021

    7.0
    Good Deal
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    nice n clean and near Yumoto station

    Stayed in September 2021

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!