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Location

Stayed in April 2024

Very good location in the center of city, near walking street . hotel stuff is very friendly. Nice room with comfortable beds. Rooms are not big , but clean and cousy.

Stayed in April 2024

Breakfast is serving the same thing every day is very boring.

Location

Stayed in April 2024

Locations

Stayed in April 2024

When I tried to check if the room was ready to check in at 1:30pm as we arrived at 9am to leave our bags there and one of the employees didn't even check the system and straight up said that check in is at 3pm. I worked at the front office in hotels and I know that there is a possibility that rooms can get ready before 3pm but the fact that she didn't even check or not try to help was a bit disappointing.

Nicely presented breakfast, comfy bed, coin laundry that dried most of the clothes, strong AC in room to cool down the room and dry the clothes that were still wey and knot coins to get a welcome drink and platter with a nice night view to look at. The location of the hotel was fantastic as it was close to the main underground shopping and accessible on B1 level. Mega Donki was opposite and it was close to the New Chitose Airport Limo bus stop - Suskino. Lot of good restaurants close by especially the ramen street.

Stayed in April 2024

Didn’t have any problems

I love how clean the hotel was and how close everything was for shopping and restaurants. Also the knot coins were great for happy hour.

Stayed in April 2024

Staff can be nicer

Nice second meal provided, some dry fruit and nuts for my JR trip

Stayed in April 2024

Room is quite small we want more big space

location , food and the way the give coin or token to be food

Stayed in April 2024

Breakfast can be served

Its location...very convenient to shops, parks n train/bus stations.. very accessible

Stayed in April 2024

Room slightly small for a family of four but probably standard for Japan

right in the city centre with lots of restaurants and close up shopping street. direct access to underground mall / street. pleasantly surprised with the quality of free breakfast

Stayed in April 2024

Our room was beautiful with nice views of the city and very spacious. The location is great, it’s right in the middle of the city. Would definetly stay here again

Stayed in January 2024

Nothing.

Coin redemption for food & beverage.

Stayed in April 2024

Central location. I took direct bus from Chitose airport and stop at Minami3jo Susukino. Just 5min walk to the hotel. Room is spacious and with a great city view. They provide pyjamas in the room and the amenities such as toothbrush etc can be collected at second floor near to receptionist area. Mattress and pillows are comfy. We enjoyed the live performance on saturday night at the bar. Hotel located next to tanuki koji shopping street. We love the convenience and central location.

Stayed in April 2024

The negative site is the lift which can be very slow during peak hour.

The location just in outside the main area. It is close to everything except if you are driving which you can't stop right in front unfortunately. The knot coin is a great treat too. Staff are very friendly and helpful

Stayed in April 2024

Nothing to report.

Great location. Clean, trendy yet comfortable, dining area / lounge was very nice. Staff extremely friendly and helpful with everything. Food was delicious, breakfast was exceptional.

Stayed in March 2024

No parking available for our rented car.

So convenient. Shopping, transport and convenient stores are right at the door step. Great city view.

Stayed in April 2024

No coffee facilities in the room

Great hotel at a fair price

Stayed in April 2024

Fabulous common lounge area and wonderful breakfast

Stayed in April 2024

I WANT THE ROOM HAS A DOOR STOPPER BECAUSE WHEN CUSTOMER ACCIDENTALLY WALK OUT,THE DOOR CLOSE AND WE CANNOT OPEN IT FROM OUTSIDE DUE TO NO KEY CARD.

ATMOSPHERE,LOCATION,FRIENDLY STAFF,SAFE

Stayed in March 2024

Once on check-in floor, there were these 2 kiosks in the unmanned hallway, not barriered or anything >> mistaken these are for self-service like some other hotels or airports. I touched "check-in" on the screen and got a loud shout of some words from a distance. Not knowing I committed a crime already, when a staff approached, I still pressed "continue". She then shouted to my face "let me help!" along with a rude angry stare... Assuming location of the kiosks can't be moved easily, suggest clear signage saying the devices were for staff only or please just lock the screen until a staff taps the access card. It was quite an unpleasant way to start our stay, especially we come to Sapporo for a birthday celebration. The Knot coins was a fun gimmick, yet all those prints (eg entrance fees if you bring your own food etc) flipped it to a turn off, To avoid the hassle, also eliminating the risk of being shouted at again, we just didn't went to the area altogether.

Good location. Stylish decor.

Stayed in March 2024

the location and connection to underground

Stayed in March 2024

The location and cleanliness

Stayed in March 2024

Sometimes a long wait for the elavator, but doesnt really matter because of all the good things about the hotel.

The LOCATION is super great, very short walk from the airport bus stop. It's within the shopping district and just across mega donqi. Direct access to the basement's poletown shopping mall. The lobby is super hip. And most of all (and not common in most Japan hotels) is that you can control the actual temperature of your own room here.

Stayed in March 2024

Room could be a little bit bigger even with the price we paid

Location was great. Right at the center of everything we needed around

Stayed in February 2024