Reviews of THE MACHIYA EBISUYA 4 stars
600-8062 Kyoto, Kyoto, Shimogyo-ku Ebisuya-cho 192-1, Japan
#159 of 635 hotels in Kyoto
Guests' ChoiceReview score
Based on 203 hotel reviews
8.9Score breakdown
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Cleanliness
9.4
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Comfort
9.5
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Location
9.0
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Facilities
9.2
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Staff
9.5
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Value for money
8.9
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Free WiFi
8.9
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Reviewed: 1 June 2024
Derrick
United Kingdom8 reviews8.0“Bright, modern, comfortable with good bedroom size.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
Communal lounge area was not as well equipped or comfortable as the branch we stayed at in Takegama .
Clean, new , light and nice design and style. Laundrette facility so useful . Staff really helpful and understanding.
Stayed in May 2024
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Reviewed: 29 May 2024
Muhammad
Malaysia7 reviews9.0“Ohsem”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Not applicable
No comment
Stayed in May 2024
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Reviewed: 29 May 2024
Wei
Singapore1 review10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe King Suite
- • Stayed 1 night
- • Submitted via mobile
Great location, great staff and great room. One of my greatest stay in Japan so far
Stayed in May 2024
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Reviewed: 26 May 2024
Demetra
Canada11 reviews10Exceptional- • Leisure trip
- • People with friends
- • Deluxe Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Can't think of anything.
Spacious room, clean, comfortable beds! Beautiful and quiet hotel with amazing staff.. Recommendations for cafes and restaurants were excellent. Highly recommend!
Stayed in May 2024
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Reviewed: 25 May 2024
Nicholas
United States13 reviews10“We would come back here in a minute. Exceptional service, comfy beds, quiet.”- • Leisure trip
- • Couple
- • Deluxe Triple Room
- • Stayed 6 nights
The weather? LOL, not their fault! :)
The staff was exceptional and welcoming, especially Tomo. All helped by calling us taxi's. Comfortable beds, quiet, washer/dryer in our room, etc. all helped make our stay a success!
Stayed in May 2024
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Reviewed: 25 May 2024
Rod
Australia5 reviews9.0“Well located elegant comfortable spacious hotel”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
Beautifully appointed room, spacious and comfortable with everything we needed. It was great to be able to use the free laundry downstairs so we could get our washing back under control after a couple of weeks travelling. Within easy walking distance of the markets, old town and the parts of Kyoto that visitors explore. A bit further to walk to the station but still OK.
Stayed in May 2024
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Reviewed: 17 May 2024
Todor
Bulgaria2 reviews10“Lovely!”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 5 nights
- • Submitted via mobile
Very nice staff, helpful with our requests. The hotel was designed in a nice style and offered everything we needed on that trip.
Stayed in May 2024
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Reviewed: 16 May 2024
Dan
United States5 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Classic Triple Room
- • Stayed 3 nights
- • Submitted via mobile
We stayed in a traditional Japanese room and we were surprised by how small it was - it looked larger in the pictures online.
The location is excellent. The staff was incredibly helpful throughout our stay and on site laundry was a huge plus.
Stayed in May 2024
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Reviewed: 13 May 2024
Cai
United Kingdom7 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 5 nights
Beautiful room with comfortable beds. Staff were very friendly.
Stayed in March 2024
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Reviewed: 10 May 2024
Aaron
United States2 reviews10“Quiet stay tucked away from the busy streets of Kyoto!”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
- • Submitted via mobile
The machiya was quietly tucked away from the busy streets. It was a central location with easy walking access to the Karasuma line, Hankyu Kyoto line, Gion district, and Kamo River. The room was large and comfortable and we loved having access to complimentary 24-hour coffee and tea, as well as laundry during our stay.
Stayed in May 2024
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Reviewed: 7 May 2024
Eric
Canada7 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Queen Suite
- • Stayed 2 nights
Suite I stayed adjoins to neighbouring suite, which is fine, since doors lock on both side. Could hear coughing and talking from neighbouring suite, though wasn't really an issue for me. If you're sensitive to noise, recommend asking staff for a quieter stuite.
Great facilities (e.g. laundry, tea lounge), great value, well located, helpful staff. Great stay that exceeded expectations.
Stayed in May 2024
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Reviewed: 30 April 2024
Sebastiaan
Netherlands6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Classic Triple Room
- • Stayed 3 nights
- • Submitted via mobile
The pillows were too hard to sleep on. Breakfast was good, but could have more variety throughout the following days
Friendly staff and a nice looking hotel
Stayed in April 2024
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Reviewed: 27 April 2024
Michael
Italy33 reviews10“Cozy place to stay”- • Leisure trip
- • Family with young children
- • Deluxe Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
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Kind staff, clean room, comfortable beds, washing machines
Stayed in April 2024
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Reviewed: 19 April 2024
ウヴェ
Japan9 reviews8.0Very good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast could not be booked at the hotel despite saying so on booking.com
Very nice hotel with everything you need in a good location
Stayed in February 2024
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Reviewed: 17 April 2024
Gilad
Israel40 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 5 nights
- • Submitted via mobile
The shower room is one of those modular rooms. Nothing really wrong with it, just gives a plasticky feeling which was a bit surprising for the price range
Nice rooms, well maintained and super accommodating and welcoming staff. Free laundry machine and decent coffee is definitely a nice bonus
Stayed in April 2024
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Reviewed: 14 April 2024
Peter
Australia17 reviews3 helpful votes8.0“Traditional and well located”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing.
This was a traditional Ryokan style and we stayed in what was probably a smaller suite. It was a bit tricky with suitcases and show removal with 3 people in a small area (neither shoes nor cases are allowed in the living area of the room - they are left in a small entrance within your room). For this reason, it could be a good idea to price up for a bigger room if there are 3 or more of you, bearing in mind it becomes a bit more expensive. There was an external laundry which worked well. Reception were lovely, very helpful. The Ryokan is situated in a lovely, quiet area of Kyoto. Very traditional and nice to walk around, we found an excellent Katsudon restaurant within 5-7 minutes walking distance. In general, the location was a bit further from Gion and surrounds but walkable. Our room had a beautiful private garden with water feature and traditional sitting areas. Lovely, albeit small, bathroom. We walked from Kyoto station to the Ryokan and it took about 30 minutes but flat ground all the way.
Stayed in April 2024
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Reviewed: 13 April 2024
Julia
Estonia23 reviews3 helpful votes8.0“Nice, modern hotel with japanese charm”- • Leisure trip
- • Family with young children
- • Deluxe Quadruple Room
- • Stayed 4 nights
- • Submitted via mobile
Poor breakfast (soup and bread, yogurt+ cereals) it was ok for adults, but not for kids.
Combination of regular and futon beds in the room. Having a kitchenette
Stayed in April 2024
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Reviewed: 7 April 2024
Gem
United Arab Emirates10 reviews10“Lovely stay”- • Leisure trip
- • Family with young children
- • Deluxe Quadruple Room
- • Stayed 3 nights
- • Submitted via mobile
No views from the rooms but not a negative part as the room itself was so pretty
The location Very quiet Laundry room for free Staff very friendly and helpful Very homely
Stayed in April 2024
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Reviewed: 3 April 2024
Karthik
India6 reviews10“One of the best stay ever in my life!”- • Leisure trip
- • Couple
- • Deluxe King Suite
- • Stayed 1 night
- • Submitted via mobile
Everything was good!
Everything
Stayed in March 2024
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Reviewed: 2 April 2024
Joseph
United States1 review10“Wonderful hotel with plentiful amenities that was our home base while in Kyoto. Highly recommended.”- • Leisure trip
- • Couple
- • Deluxe Queen Suite
- • Stayed 3 nights
Everything at the Machiya Ebisuya was fabulous—the room was clean and the size was perfect, the facilities were all in great working order, and the staff was incredibly friendly and helpful.
Stayed in March 2024
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Reviewed: 1 April 2024
Kri555
Poland46 reviews4 helpful votes9.0“Weekend temple sightseeing”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
Some rooms are japanese style, but our was quite usual, western style.
Small hotel, so not very crowded. Helpful staff speaking english well. Quite spacious rooms. Electric bike rental - recommended for short trip round the city.
Stayed in March 2024
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Reviewed: 30 March 2024
Khashayar
Singapore21 reviews3 helpful votes8.0“Traditional Japanese living experience”- • Leisure trip
- • Family with young children
- • Classic Triple Room
- • Stayed 5 nights
- • Submitted via mobile
Our room got very bright in the mornings.
The traditional Japanese living experience. The very helpful and courteous staff. The laundry facilities.
Stayed in March 2024
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Reviewed: 30 March 2024
Justina
Australia1 review10“Kyoto elegance”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing!
Beautifully Renovated 3 years ago: wooden floors lovely… furnishings and lighting lovely… appreciated the laundry… staff super friendly and helpful… fantastic bath!
Stayed in March 2024
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Reviewed: 28 March 2024
Jocelyn
Australia11 reviews9.0“It was great”- • Leisure trip
- • Family with young children
- • Deluxe King Suite
- • Stayed 1 night
- • Submitted via mobile
Loved that it had such a big room with washing machine and a dryer. Loved the little bar just next door.
Stayed in March 2024
