604-0051 Kyoto, Kyoto, Nakagyo-ku Nijo-sagaru Aburano-koji St. Nijoaburanokoji-cho 284, Japan
#24 of 633 hotels in Kyoto
Guests' ChoiceBased on 111 hotel reviews
9.5Cleanliness
9.8
Comfort
9.9
Location
9.3
Facilities
9.7
Staff
9.7
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 3 May 2024
Piero
VietnamQuite pricy, breakfast offer is a limited, slow and crowded.
I liked the stile, the cleanliness, the quiet
Stayed in April 2024
Reviewed: 20 April 2024
Amy
United StatesBreakfast felt chaotic on some days. The earlier we went, the better. After 9am, it was always busy and it felt like the staff was overwhelmed and flustered. We understood since it was cherry blossom season but it was noticeable.
The property at the MITSUI alone was stunning. The architecture was beautiful and the gardens were perfectly kept. We received tea and hand towels upon arrival, daily gifts were delivered to our room (face mask, chocolates, and lip balm), and we even got to see its cherry blossom tree in full bloom during our stay. The public onsen was also the perfect space for a quiet day or night at the hotel. It’s the bottom floor so you feel like you are transported to another location. We left feeling rejuvenated from the long days of exploring and the loudness of other cities we visited.
Stayed in April 2024
Reviewed: 18 April 2024
Andriy
United States Minor Outlying IslandsThe hotel charges additional fees. The Italian restaurant is pricey and lacks flavor.
Everything. Design, quality of materials, service.
Stayed in April 2024
Reviewed: 18 April 2024
Tristan
FranceThe property is beautiful, the rooms are modern with a Japanese flair. The breakfast is very good. The service is amazing. Both restaurants at the hotel are worth a try.
Stayed in April 2024
Reviewed: 12 April 2024
Dr
GermanyVery exceptional luxury hotel
Stayed in April 2024
Reviewed: 28 March 2024
Saday
AzerbaijanOne of the best hotels we have stayed in. Very polite staff, great facilities and very clean.
Stayed in March 2024
Reviewed: 10 January 2024
Chuanchieh
TaiwanOnly minor room for improvement was the small selection of food for breakfast. There’s enough variety for a 2-3 day stay but beyond that some may find the selection repetitive.
Hotel facilities were amazing with a beautiful garden in the middle. The room itself (Deluxe Suite) was also perfect. The interior decor created a very relaxing ambience. Everything they provided in the room was also top notch. Location is very convenient with all attractions easily accessible by taxi or metro. Kyoto is not big so it is easy to get around. Service was also perfect.
Stayed in January 2024
Reviewed: 28 December 2023
Nathan
United KingdomIf you want a comfortable luxury stay then this is the best hotel in Kyoto. Spacious rooms, great hospitality, amazing bathroom & beautiful interior. The staff were very helpful & made it easy getting taxis & arranging & calling kimono rental shops. But best of all was the spa & the private onset. As a man with tattoos I was paranoid but it was amazing I got to use the facilities & the private onset was like something out of a manga. Worth every penny
Stayed in December 2023
Reviewed: 23 November 2023
Rebecca
Hong KongPricy
Stayed in November 2023
Reviewed: 15 November 2023
Sally
United StatesAmenity is not existing except 2 restaurants and sauna
Very charming and clean boutique hotel
Stayed in October 2023
Reviewed: 14 November 2023
Michael
United StatesNothing!!
The hotel attention to detail is amazing. The room and the thermal spa was incredible. And let's not forget about breakfast and dinner! The food was so special and high end. It was my last stop before heading home. I stayed at 6 other resorts before arriving at The Mitsui. I would definitely stay here again.
Stayed in November 2023
Reviewed: 5 November 2023
Gabriella
United KingdomService at the breakfast is slow and unless you opt for the Japanese breakfast (which was delicious) the Continental and American breakfasts are a let down with soggy croissants, stale bread and still frozen fruit. Not the level of breakfast you’d expect from such a hotel.
Stunning interior design and facilities including a beautiful onsen. Rooms are impeccably designed, along with the lobby and restaurant areas.
Stayed in October 2023
Reviewed: 4 November 2023
Castin
AustriaUnderstated, tasteful, Japanese hospitality. Well appointed with ceramic and textile art. Incredible interior design.
Stayed in November 2023
Reviewed: 29 October 2023
Sabine
GermanyLiked that a Japanese Breakfast was offered but did not like the additional charge being in Japan!!! Excellent Spa with the own watersource in-house
Stayed in October 2023
Reviewed: 24 October 2023
欣怡
TaiwanNothing
Everything
Stayed in October 2023
Reviewed: 1 October 2023
Gabriel
United StatesThe property is magnificent, the rooms spacious comfortable and beautifully decorated. The mineral spring spa is beautiful and very large. Breakfast excellent. Service impeccable
Stayed in September 2023
Reviewed: 31 July 2023
Tarak
SwitzerlandWe travel around the globe this hotel was excellent it felt like you are in a zen hotel neat clean happy people
Stayed in July 2023
Reviewed: 13 July 2023
Feras
Saudi ArabiaThe pillow
Everything
Stayed in July 2023
Reviewed: 3 July 2023
Cristina
United StatesThe property is beautiful, well-maintained, and luxurious.
Stayed in June 2023
Reviewed: 23 June 2023
Heidi
United StatesOnly one night were we slightly uncomfortable due to the AC not working but they fixed it as soon as we mentioned it. It really wasn’t a problem.
My partner loved the spa and went two nights in a row. The accommodations were better than we could have hoped and the location was very central and easy to navigate to and from.
Stayed in June 2023
Reviewed: 13 June 2023
Cynthia
United StatesI asked for a cup of coffee in the early afternoon which I had to pay for, I thought that was a little questionable.
The breakfast was very good but the beds were the most comfortable we have ever experienced
Stayed in June 2023
Reviewed: 3 June 2023
Huong
Vietnamsorry to say but I was suffered because of payment through the payment link online which didn’t work.
all services is perfect
Stayed in April 2023
Reviewed: 25 May 2023
Michael
Canadaexcellent hotel all around. Service was among the best we had in Japan and the hotel is really outstanding.
Stayed in May 2023
Reviewed: 18 May 2023
Al
IndonesiaNothing to not like the hotel
Stayed in May 2023
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