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  5. Reviews of The Royal Park Hotel Kyoto Umekoji

Reviews of The Royal Park Hotel Kyoto Umekoji 4 stars

600-8835 Kyoto, Kyoto, Kankijicho 9-3, Japan

#192 of 635 hotels in Kyoto

Guests' Choice

Review score

Based on 443 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.7

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 2 June 2024

    10
    We had a pleasant stay
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Extra Bed
    • Stayed 4 nights
    • Submitted via mobile

    It is bit away from the old parts of Kyoto. It takes some time to reach the main areas of Kyoto.

    It was right across a big park and railway museum, which our son really enjoyed.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean room and good size for two people.the is a supermarket next door to hotel door .. one minute walking distance from the train station and one minute from public bus stop. The is a big public park next to it and also the aquarium is one minute walk from the hotel and other attractions too

    Stayed in April 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Japanese beds always too firm!

    Very nice and accommodating. Staff was polite and helpful. Location near train stop and Starbucks. Quieter than near business district.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    The staff weren’t very helpful
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Comfortable bed.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    9.5/10 for our family! Wonderful stay!
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    I’m not marking this as a complaint, just a note for others. The beds were very firm and our room was pretty tight for our family.

    We absolutely enjoyed this hotel for our family of four as a home base for our Kyoto stay. The location was perfect - about a 20 minute walk from Kyoto Station; directly next to Umekoji-Kyotonoshu station; and the end of the street from a bus stop to catch the local 207 bus. There’s also a Starbucks and Family Mart on the first floor of the hotel. The staff was wonderful! Friendly, professional, and helpful. The self check-in/out was easy, and staff was nearby for help. The room was perfectly clean, the bathroom was beautiful and provided lots of amenities. Towels were fluffy. We loved our stay!

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Beautiful quaint area that I would love to stay at again.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The property was located in a place with good transport but it will be a little difficult to navigate if you’re not familiar with transport in Japan.

    It was clean and the surrounding was beautiful within the hotel. Loved their bathroom with a nice shower and bath. 10/10 for the hotel itself.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    We enjoyed our stay..and will recommend it to our friends and family for sure
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Big groups of guests…but it’s ok

    Well situated near the JR station and Kyoto Station, there’s in house onsen…very nice indeed and also designated smoking room

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    We had a great time staying at Royal Park :)
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    None

    Great location, 3 mins walk to the tube station, one stop from Kyoto station, 12 mins with San-in line directly to Arashiyama. It’s also located in between railway museum and Kyoto aquarium, lovely places for kids to visit. Lots of local restaurants around the area with walking distance. There’s also park for kids to go downstairs. Family Mart is next to the hotel, which has an entrance from inside of the hotel. 711 is only 3 mins walk. Staff are nice and friendly. It’s also very quiet too! Highly recommended!

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights

    Nothing.

    Location

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    The staffs are friendly and helpful. Personally l like that the room is good maintenance. Every looks clean and neatly d
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing complains

    Clean and comfortable.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Very kind staff, clean, 100 m away from a rail station and at the same time super silent. Quite area nearby.

    Stayed in April 2024

  • Reviewed: 22 May 2024

    10
    The most convenient hotel we stayed at. Great facilities and amenities for a family.
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Extra Bed
    • Stayed 4 nights

    Probably add more washing machine/dryer at the laundromat :). My daughter spent hours doing our laundry at night because of the queue.

    Very close to the train station (just across the park). Family mart downstairs, easy check in (with a bit of help) and check out. Amenities were good. Love that japan hotels provide pyjamas. Laundromat available, you just need to queue. Next to a beautiful park, walking distance to Kyoto aquarium. The best hotel we stayed at during our 3 week stint in Japan.

    Stayed in April 2024

  • Reviewed: 21 May 2024

    9.0
    Well located hotel to visit Kyoto
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed mattresses were a little hard and not very comfortable for our taste. There are no closets.

    Good breakfast with several local and international options. Convenient location close to the JR train station. Very nice staff - they made a picture of us and decorated it as a little present for our honeymoon stay.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Great stay, easy access, and friendly service. Thank you

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    Not allowed to go to the family mart

    Close to the station Convenient store downstairs Descent size bedroom ( in Japan) Fantastic front office staff Daily room service Kyoto railway museum right in front of the hotel which kids loved

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    This was the best hotel while I was in Japan.
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Extra Bed
    • Stayed 4 nights
    • Submitted via mobile

    I don’t have anything I don’t like.

    The location is closed to JR station. The bus is a bit further but still convenient.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Locates near JR station and only 1 min walk. Atmosphere are great with park and musuem nearby. Hotel also has Public Onsen which is great for relax. I will come back again for sure

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    My favourite hotel for first trip to Japan. Love your hotel.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed a bit hard.

    Great location, room and facilities, cleanliness, nice view of Kyoto tower.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Family with young children
    • Superior Twin Room with Extra Bed
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were comfortable in size. Breakfast was good and varied selection. Location is right opposite a train station.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Amazing
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    Amazing

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Fantastic, staff were very helpful. Thank you for everything
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very open and clean. Nice beautiful building

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    the japanese option for the breakfast wasn't tasty :( I have the impression that it wasnt quite what it should be (e.g. fried soft tofu combined with salad). Chicken nuggets were terrible. And that's all :)

    standard room, daily cleaning, cleanliness, nice breakfast option - omlet, freshly prepared sandwich, service, shop below. Bed was incredibly comfortable!

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    No issues

    Location

    Stayed in April 2024

  • Reviewed: 7 May 2024

    10
    Wonderful family oriented location, beautiful hotel.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Might be nice to have paper covered coffee cups to bring back to the room after breakfast.

    Location. Perfect for families with small kids. Nice to have a convenience store adjacent. Terrific breakfast.

    Stayed in May 2024

Showing 1 – 25

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