920-0869 Ishikawa, Kanazawa, Kamitsutsumicho 2-40, Japan
#51 of 115 hotels in Kanazawa
Guests' ChoiceBased on 181 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
8.6
Facilities
8.9
Staff
8.8
Value for money
8.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Erwin
NetherlandsLooks brand new, great amenities, close to main interesting areas in Kanazawa.
Stayed in May 2024
Reviewed: 25 April 2024
Harmoko
Indonesiahandsomely design and very helpful staff
Stayed in March 2024
Reviewed: 22 April 2024
Virginia
AustraliaHad bikes to rent which was handy.
Our second time at this hotel.
Stayed in April 2024
Reviewed: 8 April 2024
Armin
GermanyGreat location, very central and close to major attractions.
Stayed in April 2024
Reviewed: 1 April 2024
Debra
United KingdomThe air conditioning was excessively noisy making it impossible to sleep. Even when turned off, the sound of it in other rooms could still be heard reverberating through the ceilings.
Beautiful, modern design featuring lots of local art. Friendly staff and great facilities including a well-equipped laundry and tea making room.
Stayed in April 2024
Reviewed: 12 March 2024
Tsering
SpainThe staff were incredibly friendly and helpful. The location is great. The hotel is beautiful with lovely tearooms and works of art placed on every floor. A great place to stay.
Stayed in January 2024
Reviewed: 3 March 2024
Alexandre
JapanBeautiful hotel with an enjoyable shared space to have breakfast, read or rest. The staff were extremely helpful with any questions that I had.
Stayed in March 2024
Reviewed: 2 March 2024
David
United StatesThe road noise from the street could be better but it was overall very nice. No other complaints.
Exceptional value. Hotel was beautiful and well appointed. The food at breakfast was good and fresh and the overall vibe of the KUMU was amazing.
Stayed in March 2024
Reviewed: 29 February 2024
Cheryl
AustraliaNeeds more hooks in the bathroom!
Aesthetically very pleasing
Stayed in February 2024
Reviewed: 21 February 2024
Simon
AustraliaStylish and comfortable accommodation with great communal areas
Stayed in January 2024
Reviewed: 18 February 2024
Patricia
PhilippinesThe staff are really helpful and go out of their way to assist you. We got a big room that was very comfortable.
Stayed in February 2024
Reviewed: 10 February 2024
Kenta
Canadawe loved the location and the clean aesthetic of the interior.
Stayed in February 2024
Reviewed: 30 January 2024
Jing
AustraliaThe location was a little far, and I would have liked an iron in the room.
The design and the space of the traditional room. I also liked the smells and organic products in the rooms. Reminded me of a spa.
Stayed in January 2024
Reviewed: 30 January 2024
Sarah
AustraliaPillows a bit lumpy
Modern decor, spacious rooms, laundry access, close to market and geisha districts.
Stayed in January 2024
Reviewed: 29 January 2024
Qi
AustraliaIt would be better for us if hotel could offer Japanese breakfast.
The interior design is impressive. Staffs are caring and helpfUl.
Stayed in January 2024
Reviewed: 27 January 2024
Nicole
AustraliaSleeping in bunks
Funky public areas Comfortable bedding Walk to restaurants
Stayed in January 2024
Reviewed: 9 January 2024
Koon
United StatesGreat location -- Not closest to the train station, but at a major street and within walkable distance to major tourist attractions. Obviously a building repurposed into a hotel, room design is in "industrial style". Room size is on the small side though. We were there during the Noto earthquake. The hotel staff was very supportive, trying their best to restore hotel functions. They proactively provided updates about transportation status (trains and buses), they offered to extend my stay if needed, and they helped me to call my next hotel as my trip was affected. Thank you very much for your excellent service at a difficult time!
Stayed in January 2024
Reviewed: 6 January 2024
Kathrin
Hong KongThe rooms were a bit too small
Large lobby, shared area on 3rd and 5th floors
Stayed in December 2023
Reviewed: 5 January 2024
William
Hong KongPrice can be cheaper but may be due to the peak season during Christmas and New Year so it is acceptable.
The location is super convenient. No on-site car park but it is easy to get an outdoor one nearby. The hotel is very stylish with exceptional tall ceiling headroom. Washing machines are provided at the 6F and they are easily available.
Stayed in December 2023
Reviewed: 1 January 2024
Sharon
DenmarkThe hotel isn't super well known yet so definitely try to get a leaflet from the hotel to show your taxi driver. The location is also not that central, but that wasn't too much of an issue for us.
We had a Japanese style room, and it was super spacious, beautiful, clean and comfortable. I would definitely come back, just for the room itself. The theme of this hotel was tea, so there were common rooms where you could just pour yourself some delicious tea. Our room was a bit on the pricier side, but I would definitely pay this price again for the very relaxing and cosy experience we had there. Will definitely come back!
Stayed in November 2023
Reviewed: 30 December 2023
Klabunde
United StatesVery spacious for Japan. Amazing bathroom. Great location.
Stayed in November 2023
Reviewed: 29 December 2023
Tomiedwards
CanadaRoom a little small for 3. was with close friends so wasn't a problem for us but something to think about if not as close. Bit a of a hike from the train station. (not their fault obviously and, Kanazawa is a nice city to walk through!)
Location to sights was great. Staff was very friendly. Rooms were clean and the whole place had a very nice scent to it.
Stayed in October 2023
Reviewed: 24 December 2023
Nathan
United StatesThe staff was incredibly helpful. The Place was spotless. The room was modern, clean, and comfortable.
Stayed in December 2023
Reviewed: 19 December 2023
Megan
AustraliaQuiet, well located, peaceful and pristine.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content