905-0026 Okinawa, Nago, Kise 1750, Japan
#1 of 27 hotels in Nago
Guests' ChoiceBased on 21 hotel reviews
9.5Cleanliness
9.7
Comfort
9.9
Location
9.5
Facilities
9.6
Staff
9.8
Value for money
8.6
Free WiFi
9.1
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Showing 1 – 21
Reviewed: 9 April 2024
Marguerite
CanadaNothing
The staff are wonderful. The experience was very relaxing . There is a lot to do in the surrounding area . The location is excellent
Stayed in March 2024
Reviewed: 7 April 2024
Geraldine
United StatesN/A
A very relaxing resort full of stress-free activities. A luxurious resort that made our family feel well taken care of with a phenomenal view! The entire staff were superb always making sure we were greeted and taken care of. Definitely recommend it and will be coming back. Amazing breakfast.
Stayed in March 2024
Reviewed: 29 March 2024
Sarah
United KingdomNothing
The staff were wonderful! Outstanding meals courtesy of the friendly chefs. Everyone working at the hotel was friendly, informative and helpful
Stayed in March 2024
Reviewed: 19 March 2024
Horton
Hong KongA little more variety on the dish of the day; more variety in the bread/pastries
Breakfast was excellent, high quality produce
Stayed in March 2024
Reviewed: 28 December 2023
Christian
JapanNothing
Everything has been perfect
Stayed in December 2023
Reviewed: 27 November 2023
Bright
United StatesThe only small thing, because we stayed for 10 nights is that the food for breakfast, tea and happy hour was almost always the same. It was very good, but one got a bit tired of the same thing. My suggestion is to vary the food a bit more to make a longer stay completely over the top outstanding.
absolutely exceptional service, location, rooms, spa and overall hotel facilities and stay. But what made it really exceptional was the service and attention we received from Umeki-san and Catatani-san. They both went well above and beyond to make our stay exceptional and our every wish come true. Truly amazing service!
Stayed in October 2023
Reviewed: 26 October 2023
Chaiohsin
TaiwanNone
Everything were great from facility to staff, always response immediately. Spa was top level, a must visit. Food was also excellent
Stayed in October 2023
Reviewed: 16 October 2023
Sharanja
United KingdomStaff were super friendly and helpful, and very accommodating to all of our needs. The views of from both our room and around the hotel were beautiful.
Stayed in September 2023
Reviewed: 9 October 2023
Dabin
AustraliaThis was first time at Okinawa, not much stuff is around the place and things were closed except the convenience stores.
The staffs were excellent, the place were clean and there were so much activities you can take at the place without spending a cent to offer relaxation that we all require from daily lives.
Stayed in October 2023
Reviewed: 10 September 2023
Aymen
SwitzerlandSome restaurants were fully booked. Make sure to reserve a table as soon as you check in.
Very friendly staff, fantastic drinks
Stayed in September 2023
Reviewed: 20 August 2023
Jade
United StatesEveryone was extremely polite, and the property was immaculate.
Stayed in July 2023
Reviewed: 21 May 2023
Lynsey
United KingdomWould be nice if the tennis courts were treated the same as all the pool facilities and were free to use. It's an hour's drive from the airport (or two hours by bus), which costs a out £75-100 by taxi which was a bit painful!
We stayed here as part of our honeymoon and had the most amazing time. The staff made us feel really special (Not just with some champagne and a room upgrade but also with every interaction). The views are wonderful - from the room, breakfast, the lobby, the bar, all the different areas! We particularly enjoyed the 2 hours of drinks (including champagne) and snacks from 5 til 7 - that definitely helped with the stay feeling special! We had breakfast at the main hotel twice and at the Terrace Club once - there's definitely more choice at the main one but far more people and noise! So would recommend the Terrace Club breakfast for a bit of a calmer experience. The snorkelling trip was great and very easily organised last minute and we also enjoyed the underwater observatory (note that you need to buy a ticket or have cash on you before you walk the entire length of the pier!).
Stayed in May 2023
Reviewed: 6 May 2023
Charlotte
United Kingdomwould be nice if there was a more affordable restaurant option on site for a light dinner. we would have also liked to see a bit more of the ryukyu culture being celebrated within the hotel
wonderful luxury hotel. this was our second stay at Terrace Club. it was wonderful to be back. staff are attentive and the happy hour is a fantastic inclusion in the price. the breakfast is amazing. great location to explore Nago and surrounding areas
Stayed in April 2023
Reviewed: 25 September 2022
Joel
JapanTerrace is a great resort and the club really give you an exclusive impression. we have strongly enjoy the quality of the service provided by the concierge team (big kudos to Umeki-san!!!)
Stayed in September 2022
Reviewed: 12 December 2021
Jason
United StatesSignage between the different buildings at the resort. Especially at night.
The staff was exceptionally friendly and helpful!
Stayed in December 2021
Reviewed: 29 December 2023
Nanwei
TaiwanUnder my expectation, parking lot cost ¥1500/night is a surprise for me when we already pay ¥70,000 a night for the room, all the drink & snack in room also cost, quite stingy.
Clear, stuff is good
Stayed in November 2023
Reviewed: 18 March 2024
Mike
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 November 2023
Takuya
SingaporeThere are no comments available for this review
Stayed in October 2023
Reviewed: 1 June 2022
Vivian
JapanThere are no comments available for this review
Stayed in May 2022
Reviewed: 26 April 2023
Hsuan-ming
TaiwanThere are no comments available for this review
Stayed in April 2023
Showing 1 – 21
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