220 0012 Kanagawa, Yokohama, 4-2-8 Minatomirai, Nishi Ku, Yokohama, Kanagawa Ken, Japan
#9 of 142 hotels in Yokohama
Guests' ChoiceBased on 62 hotel reviews
8.9Cleanliness
9.5
Comfort
9.5
Location
8.5
Facilities
9.4
Staff
9.0
Value for money
8.1
Free WiFi
8.6
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Showing 1 – 25
Reviewed: 31 May 2024
Wright
United StatesThe hotel was a bit expensive, and the deposit for incidentals was very high. Outside of this, I have no complaints.
Comfortable bed, spacious rooms, clean, friendly and professional staff, close to the train station or easy to get a taxi, and walkable distance from various dining/shopping facilities
Stayed in May 2024
Reviewed: 31 May 2024
Stauber
IsraelNot realy a hotel. Combined with an appartment building.
Andy was always to our side when needed something. Modern and comfortable hotel.
Stayed in May 2024
Reviewed: 26 May 2024
Lisa
AustraliaYou do need to pay an additional fee to use their swimming pool and sauna facilities. Breakfast was so quite expensive for what you get but the Japanese food was great.
The rooms were big and comfortable to stay in. The bed is amazing. The hotel is a short walk from the train station, shopping centres and pier.
Stayed in May 2024
Reviewed: 25 May 2024
Mcbath
United StatesWe encounter staff who spoke some English but wasn’t quite friendly or willing to be of assistance.
It’s cleanliness’s.
Stayed in May 2024
Reviewed: 24 May 2024
Dianne
United StatesNothing. Everything was GREAT!
Everything was GREAT!
Stayed in April 2024
Reviewed: 6 May 2024
Marian
United KingdomFood was very expensive with limited choice although the quality was excellent.
Modern and clean with very friendly helpful and courteous staff. The staff certainly go the extra mile in all aspects of customer service. The beds were super comfortable with high quality bed linen and wonderful pillows.
Stayed in May 2024
Reviewed: 12 April 2024
Lunabell
Chinawas only given two slippers in four days not enough towels
great location! good breakfast
Stayed in February 2024
Reviewed: 10 March 2024
Suzanne
United StatesI can't think of anything.
The location, staff, room, cleanliness, quietness, view were all amazing. The breakfast was great too. And for this American, the toilet was great!
Stayed in February 2024
Reviewed: 3 March 2024
Wataru
United StatesNo laundry machine nor ice machine. Takes a long time to get ice and pricy laundry service
Staff was excellent
Stayed in March 2024
Reviewed: 22 February 2024
Nicola
United KingdomThe corner room was well designed, new and exceptionally comfortable.
Stayed in February 2024
Reviewed: 10 January 2024
Christy
Hong KongMore information about the spa service will be better.
This brand new hotel is one of the best experiences I had in Japan. Great location at Yokohama. We can see Mt. Fuji from our room. The room is clean and spacious. The electric blind is excellent. Woke up, pressed the button and you can see Mt. Fuji on your bed!
Stayed in January 2024
Reviewed: 2 January 2024
Asari
JapanSame as above.
While the breakfast is good, the rice is not served when the jar is empty.
Stayed in January 2024
Reviewed: 17 November 2023
Peter
Austrianothing
Iron Bay exceptional cuisine with creative presentation Dedicated and motivated team, led by a passionate and experienced leader a great venue if you want to surprise or impress somebody
Stayed in November 2023
Reviewed: 19 August 2023
David
United StatesFood was expensive and mediocre at best. There’s only mall food in walking distance but delicious Chinatown food is a 10 minute cab ride away. Also, you have to pay per day to use the pool
Room’s and communal areas actually feel like a 5 star hotel.
Stayed in August 2023
Reviewed: 20 July 2023
Imai
Japanlocation
cleaness
Stayed in May 2023
Reviewed: 7 June 2023
Daiju
JapanUnhappy about the check in…
Good location and view
Stayed in June 2023
Reviewed: 13 May 2023
Grace
United StatesA bit far walk from main city attractions.
Clean, spacious, serene, beautiful.
Stayed in May 2023
Reviewed: 12 May 2023
Clayton
United StatesThis is one of the nicest hotels I have ever stayed at. Nevermind that it was right next to the venue for the event I was in town for, the room was spacious (which seems to be quite a luxury for hotels in Tokyo) with wonderful views of Yokohama, and the breakfast was AMAZING!
Stayed in April 2023
Reviewed: 6 May 2023
Mary
United StatesThe room we stayed at was much bigger than expected for a Japan hotel, and that includes the bathroom. It is close to the train stations (9 minute walk to the local train and 12 minute walk to the JR line). Staff were extremely helpful. Breakfast buffet was also good and had a lot of choices. We were lucky to see Mt. Fuji from the reception area.
Stayed in April 2023
Reviewed: 16 April 2023
Klauchla
AustraliaEven though room was fully pre-paid, I had to pay a $200 deposit on my debit card. This was not removed until I complained, leaving me with insufficient money on my debit card.
Very comfortable with a great buffet breakfast.
Stayed in April 2023
Reviewed: 2 April 2023
Sandra
United Statesthe hotel was beautiful
Stayed in March 2023
Reviewed: 10 March 2023
Pauline
Japanbeautiful and comfortable rooms. the breakfast was very good (it gets crowded when coming late but we didn’t wait that long to be seated). Mount Fuji view from the reception is amazing
Stayed in January 2023
Reviewed: 10 January 2023
Anna
United StatesThe design and the bedding.
This Westin at Yokohama is the best one that I stayed. The design, the layout, the bedding are the top grade.
Stayed in January 2023
Reviewed: 6 November 2022
Daffodil
PhilippinesJust the loud car noise at night.
Loved how clean and organized everything was in the hotel. The interior as well as the exterior is magnificently designed. ⭐️
Stayed in October 2022
Showing 1 – 25
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