Staff are very helpful and property is super clean and the bed is very comfortable .

Stayed in April 2024

Small, cute hotel located close to the train station. Good places to eat around the area as well. As with most Japan accommodations, room was a bit small but still comfortable for our family of 5. Hotel staff are extremely friendly and helpful as well. I really like the hotel, it’s really cozy and gives such a laid-back vibe. Would definitely come back to stay here.

Stayed in April 2024

Nothing

Good location in Kyoto city, they kept our luggage

Stayed in April 2024

The bedroom was super cute and clean. The staff was kind and polite.

Stayed in April 2024

After a huge day with the kids at Universal Studios Osaka and the subsequent trip from Osaka to Kyoto, I was feeling pretty tired when arriving at the hotel, as was the rest of the family. But from the moment we stepped inside, I felt looked after beyond belief from host Yoo ki ko. From the beautiful linen, towels, the amazing cleanliness and all the little extras like bath salts for a soak in the bath, it went well beyond my expectations. No other way to make a mum happier than the ability to have a soak in a proper Japanese style bath with beautiful salts after a big day. The hosts were amazing, went above and beyond to help in any way possible. and even helped us in the planning of our day trips. We had an early flight home and not only did they help book our taxi but made sure we were up early to not miss it and waved us goodbye at the front door. I have travelled the world and stayed in many hotels. This one was by far one of the most memorable. Would highly recommend.

Stayed in April 2024

We would have loved a smart tv available for the room.

Beautiful room and much larger than expected. We enjoyed our room and even spent our mornings drinking the available coffee provided. It’s in a quiet area which we preferred, the hotel staff were very kind and helpful. They provided all the information on amenities, maps of Kyoto, recommendations around the area, and helpful with any questions we have. It was a wonderful stay.

Stayed in April 2024

Nothing. They are the best.

Incredibly friendly and helpful. Most comfortable beds we had in Japan. Walking distance to pretty much everywhere. Our favourite stay in Japan. Would highly recommend.

Stayed in March 2024

The staff were incredible and welcoming! There was heavy rainfall and we asked if we could buy an umbrella. The gentleman at the counter was kind enough to let us take one for free

Stayed in March 2024

The style of this hotel was wonderful, we loved the area for a tea ceremony. The people were lovely with suggestions of what to see in the area, complimentary bath salts and diffusers. Little touches that made it special. Unexpectedly came with a kitchen that was useful. Very comfortable and nice area. Would definitely come back here.

Stayed in March 2024

Such a great place to stay near subway! The owners were exceptionnally helpful with our questions of going around. I have rarely seen such a clean hotel, well designed with in bonus a great bathroom with a japanese bath Highly recommended!

Stayed in March 2024

The staff was very helpful from day 1. Checking in daily with us on our plan and guided us how to navigate towards the area. On the last night of my stay, On the day of my gal's birthday, I have requested for a birthday surprise for my gal, despite my last minute request, they managed to get a cake for us and arranged to send it to the room as SURPRISE for my gal with party popper!!! Excellent service ♥️

Stayed in March 2024

We stayed at Tanakaya Kyoto Karasuma for several nights and used it as a base to visit Osaka and Nara as well. It’s location is great for exploring Kyoto and its surroundings. The four-person superior tatami room is beautifully decorated, very clean, and comfortable. We also enjoyed taking a bath in the tub in the evening. All in all we had a very relaxing stay and everyone at the hotel was exceptionally kind and helpful! Thank you!

Stayed in March 2024

Nothing

Wonderful japanese-style room, the staff was so kind and the oseshi dinner excellent. Close to train station and downtown Kyoto, we would definitly recommend and hope to come again soon!

Stayed in January 2024

Something to note and not a complaint. Laundry is a distance away because our room wasn't equipped washer or dryer. Traditional blinds do not block out sunlight well so an eye mask would be good for those who like to sleep in.

Friendly hosts, nice common dining area, spacious yet compact, very new, nice eateries on the main street, lovely tub to soak in with bath salts provided.

Stayed in December 2023

NA

It's lovely place, designed with so much care and attention to detail. The hosts were super friendly and helpful and service was spot on. Fresh coffee beans and water delivered to our room every day, and they even made fresh bath salts. They put so much thought into making our stay enjoyable and that was so impressive.

Stayed in November 2023

Non

Friendly staff and comfortable room

Stayed in November 2023

Nothing, it’s perfect!

Kyoto is packed with tourists and this location was PERFECT. Out of the way of the busiest streets and on such a cute little area of downtown. Yokiko was so kind and helpful and the service was truly unmatched. She called places to make reservations for us, and when one place didn’t answer she walked down the street to the restaurant to make the reservation. The room was half ryokan and half western and was such a delight to experience. 10/10

Stayed in October 2023

The exceptional Japanese hospitality, sincere and human. The level of in-room comfort, traditional bathroom, wonderful mattress, amenities …

Stayed in November 2023

Everything was perfect :)

The staff is amazing and tried the very best to make us feeling home. The room was nice and clean, and it comes with a lot of little perks like tea, futon, tatami area, super good bathroom products. We also experienced the breakfast and the dinner in the room and has been a beautiful experience. And the day of the check out, they also gave us advice about the next city in our itinerary. So, love the idea of coming back the next time we will be in Kyoto!

Stayed in November 2023

We couldn’t use the lobby to sit around and wait for our late transfer to our next destination. Hotel staff asked us to leave at 2pm

The hotel staff was very friendly and helpful. Always using Google translate to communicate.

Stayed in October 2023

Nothing.

The host was super friendly and kind. A big bonus was that the hotel is close to the train station. The cleanliness is top-notch. Overall, it was a fantastic experience.

Stayed in October 2023

We liked everything.

This is a beautiful small hotel, it was absolutely perfect for our 4 night stay in Kyoto. The hotel decor is elegant and stylish, and the staff provide exceptional service. Our room was beautiful, spacious, clean, and comfortable. It was a pleasure to return at the end of a busy day to rest in the calm surroundings. The location is also excellent. It's an easy walk to the subway, Kyoto Station and into the city centre. Lots of places to eat nearby. Highly recommended.

Stayed in October 2023

- great service: the staffs are so friendly and helpful. Really patience with our queries on booking taxi, local restaurants

Stayed in October 2023

Nothing!

Very kind owners. Location. Tatami. Tea. Amazing Kyoto cuisine breakfast!

Stayed in October 2023