604-0831 Kyoto, Kyoto, Nakagyo-ku,Matsuya-cho 58, Japan
#19 of 633 hotels in Kyoto
Guests' ChoiceBased on 155 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.1
Facilities
9.7
Staff
9.8
Value for money
9.4
Free WiFi
8.9
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End of dialog contentReviewed: 19 May 2024
Viv
AustraliaNeed to walk a bit from train station if you have luggage it’s a bit difficult
Size the the room is great ! Location is good
Stayed in April 2024
Reviewed: 27 April 2024
Chris
United KingdomClose to two metro lines which is needed given the scale of Kyoto.
Spacious well equipped rooms. Amazing breakfasts delivered to the room each morning at the time of your choice. Staff couldn’t do enough for you. Great place to shake off the jet lag.
Stayed in April 2024
Reviewed: 27 April 2024
Fernando
SingaporeNothing
In general, better than the top average hotels we stayed in Japan. From the size of the room, to facilities to services. Perfect
Stayed in March 2024
Reviewed: 17 April 2024
Frank
United StatesIt is a little away from the attractions which is exactly what I wanted but others may find it too far from the tourist areas.
Beautiful place with comfortable amenities and clean facilities. But without a doubt the best part of the stay was the people at the hotel. They were incredible welcoming, very nice and made us feel at home. It was our first time in Japan and the staff went out of their to make us feel welcomed. Highly recommend this fantastic hotel.
Stayed in April 2024
Reviewed: 2 April 2024
Mike
United KingdomNothing to dislike - it is excellent
This is an exceptional Boutique Hotel in a terrific quiet location. The staff are outstanding, the rooms are large and well appointed and the breakfast is lovely.
Stayed in April 2024
Reviewed: 29 March 2024
Alicja
SwitzerlandThe room was lovely and the service was great
Stayed in March 2024
Reviewed: 29 March 2024
Andrea
Armenia-
Nice residence located in a quiet street almost in the center of Kyoto. Super friendly and helpful staff. Our room was very big and clean. Beds were huge and very confortable.
Stayed in March 2024
Reviewed: 23 March 2024
Daphna
IsraelNothing. It's my second time there, and I would definitely come back again!
The apartment is perfect for a small family. Very clean and convenient.
Stayed in March 2024
Reviewed: 17 March 2024
Claire
United StatesThe Japanese breakfast was not to my liking so I chose the western style breakfast for the other mornings! Not a negative just don’t fancy sushi that early.
This hotel is amazing! Feels boutique as small but with beautiful facilities and really spacious bedroom with living area. Lovely breakfast served to the bedroom each morning. The staff could not have been more kind and helpful! Really comfortable bed.
Stayed in March 2024
Reviewed: 26 February 2024
Jessica
United KingdomNothing to report there. Only positive about the hotel.
It was our second visit to the Tomoya Residence Hotel. We went in 2023 and also 2024. We decided to go back because the room was very clean, the staff very professional and the location very good. The hotel remind me of my grandparent hotel and feels very like home. We got a room upgrade on the second trip and it was an amazing surprise. We appreciate the gesture and really enjoy our trip. We would definitely come back.
Stayed in January 2024
Reviewed: 17 February 2024
Altmann
United StatesBreakfast was good but would of liked to be able to select/delete options as we felt bad that we wasted food.
Beautifully appointed property, comfortable and clean. The staff was awesome and having breakfast delivered to the room was a nice touch. We enjoyed the location as it was close to main streets but also quiet. Would definitely stay here again!
Stayed in February 2024
Reviewed: 17 February 2024
Arielle
AustraliaNothing.
Quiet location, close walking distance to main attractions. Beautiful hotel and attentive, lovely staff. Would definitely return.
Stayed in February 2024
Reviewed: 12 February 2024
Alison
AustraliaNothing
All elements of the stay were
Stayed in February 2024
Reviewed: 9 February 2024
Philip
United KingdomNothing
One of the nicest hotels we have ever stayed at. The room was beautiful, the breakfasts were lovely but best of all the staff were wonderful. Really can’t fault our stay at all and will be recommending the hotel to friends and family
Stayed in February 2024
Reviewed: 6 February 2024
Bronwyn
CanadaVery spacious! The staff were very attentive and the space was welcoming and the bed was the most comfortable of our entire Japan trip.
Stayed in February 2024
Reviewed: 1 February 2024
Malwina
PolandIt was lovely, the only small downside was maybe the breakfast. It was good, but it could use a little variety.
We loved staying at Tomoya Residence. It was a great experience. Our rooms very really spacious and nice. The staff at the hotel was amazing, very professional and friendly. We felt that all of our needs were 100% met. I would definitely book this hotel again.
Stayed in November 2023
Reviewed: 15 January 2024
Suji
GermanyThe service, location, cleanliness, everything was excellent! We would come back next time when we are in Kyoto.
Stayed in November 2023
Reviewed: 6 January 2024
John
United StatesEverything was perfect :-)
The room is a perfect peaceful blend of Japanese style and Western convenience. It is in a touristy part of Kyoto (but pretty much all of central Kyoto falls into that category now).
Stayed in October 2023
Reviewed: 1 January 2024
Anna
AustraliaNothing
Excellent new apartment style hotel in nice part of the city on very quiet street. Good breakfast served in room each morning. Accommodation facilities excellent. Beautiful bathroom. Plenty of space for storage. Staff were exceptional. Even helped us track down a personal item left on a train. They were very friendly and kind.
Stayed in December 2023
Reviewed: 29 December 2023
Micheline
Malaysiabreakfast. don’t waste ur calorie for their breakfast
literally everything. comfy, big space and they provide everything u needdddd.
Stayed in December 2023
Reviewed: 28 December 2023
Suwanto
IndonesiaNothing, everything goods and keep the quality service
The Property is very comfortable for family trip and i would like to recommend for others
Stayed in December 2023
Reviewed: 17 December 2023
Zhan0277
SingaporeNothing!
The room is very spacious, I could easily lay 2 luggage in the living room and pack them up in the storage room. The location is about 5 5-minute fast walk to the subway station. The hotel is spotless and the hospitality from the staff is second to none! I would strongly recommend this hotel to anyone who is visiting Kyoto.
Stayed in November 2023
Reviewed: 15 December 2023
Phyllis
SingaporeIt’s situated in a quieter neighbourhood so it’s about a 15-20 min walk to the main shopping/dining area around Teramachi which some might find a little far. But there were dining options in the area and convenience stores were also available. Wifi could have been better but it didn’t really affect us.
Our rooms were large, quiet, & very clean. Staff were always very excellent, friendly and helpful. We felt very well looked-after as there was always someone at the front desk (someone is available 24 hrs a day). Thank you for a wonderful stay!
Stayed in December 2023
Reviewed: 10 December 2023
Harold
AustraliaWe loved staying here and wished it was longer. The room was beautifully appointed, and every detail was perfect. The large room, spacious bathroom, walk-in wardrobe, comfortable lounge, and armchair. Breakfast was brought to our room in the morning, and it was delicious. We were met with hot towel and a cup of tea on arrival. It was very peaceful and an easy walk to the train station.
Stayed in November 2023
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