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  5. Reviews of Tomoya Residence Hotel Kyoto

Reviews of Tomoya Residence Hotel Kyoto 5 stars

604-0831 Kyoto, Kyoto, Nakagyo-ku,Matsuya-cho 58, Japan

#20 of 626 hotels in Kyoto

Guests' Choice

Review score

Based on 152 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.1

  • Facilities

    9.7

  • Staff

    9.7

  • Value for money

    9.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 27 April 2024

    9.0
    Amazing apartment with fantastic breakfast
    • Leisure trip
    • Solo traveller
    • Twin One Bedroom Suite with Kitchenette and Garden view - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    Close to two metro lines which is needed given the scale of Kyoto.

    Spacious well equipped rooms. Amazing breakfasts delivered to the room each morning at the time of your choice. Staff couldn’t do enough for you. Great place to shake off the jet lag.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Best in Kyoto for families
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Living Area
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    In general, better than the top average hotels we stayed in Japan. From the size of the room, to facilities to services. Perfect

    Stayed in March 2024

  • Reviewed: 17 April 2024

    10
    Beautiful boutique hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room with Living Area
    • Stayed 4 nights
    • Submitted via mobile

    It is a little away from the attractions which is exactly what I wanted but others may find it too far from the tourist areas.

    Beautiful place with comfortable amenities and clean facilities. But without a doubt the best part of the stay was the people at the hotel. They were incredible welcoming, very nice and made us feel at home. It was our first time in Japan and the staff went out of their to make us feel welcomed. Highly recommend this fantastic hotel.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Fantastic stay at an outstanding hotel. If you want a quiet undisturbed stay in Kyoto, this is perfect.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Living Area
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to dislike - it is excellent

    This is an exceptional Boutique Hotel in a terrific quiet location. The staff are outstanding, the rooms are large and well appointed and the breakfast is lovely.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin One Bedroom Suite with Kitchenette
    • Stayed 3 nights
    • Submitted via mobile

    The room was lovely and the service was great

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with living Area
    • Stayed 5 nights
    • Submitted via mobile

    Nothing. It's my second time there, and I would definitely come back again!

    The apartment is perfect for a small family. Very clean and convenient.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Exceptional boutique hotel in Kyoto center! Within walking distance to most central locations!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with living Area
    • Stayed 5 nights
    • Submitted via mobile

    The Japanese breakfast was not to my liking so I chose the western style breakfast for the other mornings! Not a negative just don’t fancy sushi that early.

    This hotel is amazing! Feels boutique as small but with beautiful facilities and really spacious bedroom with living area. Lovely breakfast served to the bedroom each morning. The staff could not have been more kind and helpful! Really comfortable bed.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    10
    The stay was confortable and we already want to come back. Amazing hotel staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Living Area
    • Stayed 3 nights

    Nothing to report there. Only positive about the hotel.

    It was our second visit to the Tomoya Residence Hotel. We went in 2023 and also 2024. We decided to go back because the room was very clean, the staff very professional and the location very good. The hotel remind me of my grandparent hotel and feels very like home. We got a room upgrade on the second trip and it was an amazing surprise. We appreciate the gesture and really enjoy our trip. We would definitely come back.

    Stayed in January 2024

  • Reviewed: 17 February 2024

    10
    Awesome property and staff...would stay again!
    • Leisure trip
    • Family with young children
    • 2 Bedroom Executive Suite with Kitchenette
    • Stayed 3 nights

    Breakfast was good but would of liked to be able to select/delete options as we felt bad that we wasted food.

    Beautifully appointed property, comfortable and clean. The staff was awesome and having breakfast delivered to the room was a nice touch. We enjoyed the location as it was close to main streets but also quiet. Would definitely stay here again!

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Living Area
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Quiet location, close walking distance to main attractions. Beautiful hotel and attentive, lovely staff. Would definitely return.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Our second stay….enough said.
    • Leisure trip
    • Couple
    • Deluxe Twin Room with living Area
    • Stayed 5 nights

    Nothing

    All elements of the stay were

    Stayed in February 2024

  • Reviewed: 9 February 2024

    10
    Outstanding hotel with exceptional people - thank you so much.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Living Area
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    One of the nicest hotels we have ever stayed at. The room was beautiful, the breakfasts were lovely but best of all the staff were wonderful. Really can’t fault our stay at all and will be recommending the hotel to friends and family

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    We very much enjoyed our stay at this property. It was central enough for us to walk everywhere but very nice and peacef
    • Leisure trip
    • Couple
    • Deluxe Double Room with Living Area
    • Stayed 2 nights
    • Submitted via mobile

    Very spacious! The staff were very attentive and the space was welcoming and the bed was the most comfortable of our entire Japan trip.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Lovely stay, would recommend it to everyone
    • Leisure trip
    • Couple
    • Deluxe Double Room with Living Area
    • Stayed 8 nights
    • Submitted via mobile

    It was lovely, the only small downside was maybe the breakfast. It was good, but it could use a little variety.

    We loved staying at Tomoya Residence. It was a great experience. Our rooms very really spacious and nice. The staff at the hotel was amazing, very professional and friendly. We felt that all of our needs were 100% met. I would definitely book this hotel again.

    Stayed in November 2023

  • Reviewed: 15 January 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • 2 Bedroom Executive Suite with Kitchenette
    • Stayed 1 night

    The service, location, cleanliness, everything was excellent! We would come back next time when we are in Kyoto.

    Stayed in November 2023

  • Reviewed: 6 January 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Living Area
    • Stayed 4 nights

    Everything was perfect :-)

    The room is a perfect peaceful blend of Japanese style and Western convenience. It is in a touristy part of Kyoto (but pretty much all of central Kyoto falls into that category now).

    Stayed in October 2023

  • Reviewed: 1 January 2024

    10
    Excellent apartment hotel. Quiet, new and staff exceptionally good. Will stay again.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Living Area
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent new apartment style hotel in nice part of the city on very quiet street. Good breakfast served in room each morning. Accommodation facilities excellent. Beautiful bathroom. Plenty of space for storage. Staff were exceptional. Even helped us track down a personal item left on a train. They were very friendly and kind.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    10
    comfy kyoto stay
    • Leisure trip
    • Group
    • Twin One Bedroom Suite with Kitchenette and Garden view - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    breakfast. don’t waste ur calorie for their breakfast

    literally everything. comfy, big space and they provide everything u needdddd.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    10
    All the staff is very helpful, friendly, especially for family trip
    • Leisure trip
    • Family with young children
    • 2 Bedroom Executive Suite with Kitchenette
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything goods and keep the quality service

    The Property is very comfortable for family trip and i would like to recommend for others

    Stayed in December 2023

  • Reviewed: 17 December 2023

    10
    Thank you for bring us this great staying experience, keep it up!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Living Area
    • Stayed 4 nights

    Nothing!

    The room is very spacious, I could easily lay 2 luggage in the living room and pack them up in the storage room. The location is about 5 5-minute fast walk to the subway station. The hotel is spotless and the hospitality from the staff is second to none! I would strongly recommend this hotel to anyone who is visiting Kyoto.

    Stayed in November 2023

  • Reviewed: 15 December 2023

    9.0
    Wonderful stay away from the hustle & bustle of the city!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Living Area
    • Stayed 3 nights
    • Submitted via mobile

    It’s situated in a quieter neighbourhood so it’s about a 15-20 min walk to the main shopping/dining area around Teramachi which some might find a little far. But there were dining options in the area and convenience stores were also available. Wifi could have been better but it didn’t really affect us.

    Our rooms were large, quiet, & very clean. Staff were always very excellent, friendly and helpful. We felt very well looked-after as there was always someone at the front desk (someone is available 24 hrs a day). Thank you for a wonderful stay!

    Stayed in December 2023

  • Reviewed: 10 December 2023

    10
    A wonderful gem in Kyoto
    • Leisure trip
    • Couple
    • Deluxe Twin Room with living Area
    • Stayed 1 night
    • Submitted via mobile

    We loved staying here and wished it was longer. The room was beautifully appointed, and every detail was perfect. The large room, spacious bathroom, walk-in wardrobe, comfortable lounge, and armchair. Breakfast was brought to our room in the morning, and it was delicious. We were met with hot towel and a cup of tea on arrival. It was very peaceful and an easy walk to the train station.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    10
    Good stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with living Area
    • Stayed 3 nights
    • Submitted via mobile

    Housekeeping wasn’t 100%

    Spotlessly clean

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    well appointed small luxury residence hotel in a great central location near to subway system with exceptionally helpfu
    • Leisure trip
    • Couple
    • Deluxe Twin Room with living Area
    • Stayed 5 nights
    • Submitted via mobile

    Nothing. bathrobe hooks in bathroom was our only shortfall…

    well appointed small luxury residence hotel in a great central location near to subway system with exceptionally helpful staff.

    Stayed in November 2023

Showing 1 – 25

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