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Reviews of Tsuruya Kisshotei 4 stars

413-0302 Shizuoka, Higashiizu, Naramoto 1125-4, Japan

#6 of 36 hotels in Higashiizu

Guests' Choice

Review score

Based on 39 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Open-Air Bath
    • Stayed 1 night

    Great location, clean room, comfortable bed and room size, dinner and breakfast is delicious, staff are friendly and helpful, free car parking is convenient.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Comfortable and relaxing, staff were hospitable.
    • Leisure trip
    • Solo traveller
    • Standard Japanese-Style Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are showing signs of wear and tear. Location is not directly near train station, hence need to plan itinerary based on shuttle bus timing

    1) Located just facing the Seaview, great waking up to the splendid view. 2) full board provision, breakfast and dinner had great variety of food, restaurant staff were hospitable. Bento was provided for lunch

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Memorable, beautiful views, fantastic private bath
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In with Open-Air Bath
    • Stayed 1 night
    • Submitted via mobile

    No elevators, not close to station (closest station is a very uphill walk, train doesn’t come frequently)

    Beautiful views, delicious food, spacious rooms, hospitable, child/baby accommodation (high chair, food)

    Stayed in February 2024

  • Reviewed: 28 February 2024

    8.0
    The staff is quite friendly and provides quality service.
    • Leisure trip
    • People with friends
    • Standard Japanese-Style Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Too rigid on bento lunch box arrangement. The Scheduled shuttle bus service does not match with the train service and it finishes too early in the evening, at 4:00pm.

    With sea view. Provision of shuttle bus service to nearby rail station.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Start to finish the best hotel experience ever!
    • Leisure trip
    • Couple
    • Deluxe Japanese-Style Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Perfect onsen hotel on the coast. Kaiseki dinner and full Japanese breakfast were incredible. Staff were welcoming and friendly. Free shuttle to the train station. Wish we had more time here

    Stayed in February 2024

  • Reviewed: 2 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Japanese-Style Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Delicious food. Tempura was all you can eat.

    Stayed in January 2024

  • Reviewed: 6 October 2023

    10
    Epic stay which we will remember forever with happiness
    • Leisure trip
    • Couple
    • Japanese-Style Junior Suite with Open-Air Bath - Sea View
    • Stayed 1 night
    • Submitted via mobile

    Toilet can have some fragrance to remove smells .. it’s my suggestion for the hotel to improve

    Everything .. especially food and the friendliness of the staff.. a lot of things to do inside the hotel as well

    Stayed in October 2023

  • Reviewed: 26 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Japanese-Style Room with Shared Bathroom - Sea View
    • Stayed 1 night
    • Submitted via mobile

    Full board

    Stayed in May 2023

  • Reviewed: 5 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Open-Air Bath
    • Stayed 2 nights
    • Submitted via mobile

    It gets a little harder to travel to this area if you don't have a car but we used the train and taxi's and got by just fine!

    Everything was perfect! From the moment we arrived staff greeted us at our taxi walked us through check in and all the amenities (in English!) Then walked us to our room which was an amazing ocean front room with a full private open air onsen on the balcony! They had many free activities throughout the day and the included breakfast and dinner were amazing! My husband and I came here during our very packed and busy japan trip just to relax and we would go back in a heartbeat!

    Stayed in April 2023

  • Reviewed: 15 March 2023

    9.0
    Wonderful get away in peaceful Shizuoka
    • Leisure trip
    • Couple
    • Japanese-Style Junior Suite with Open-Air Bath - Sea View
    • Stayed 1 night
    • Submitted via mobile

    There was no elevator, so it was a bit tough dragging the suitcases up the stairs.

    The small touches in the room: the local snacks, everything you need to make a cup of freshly ground pour over coffee, etc.

    Stayed in January 2023

  • Reviewed: 27 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In with Open-Air Bath
    • Stayed 1 night
    • Submitted via mobile

    No elevators, close to zero English information and staff doesn't speak English as well. You MUST be fine with eating seafood, there are no alternatives.

    Private bath, room size, extremely comfortable futons.

    Stayed in February 2023

  • Reviewed: 6 August 2022

    9.0
    Great experience
    • Leisure trip
    • Family with young children
    • Standard Japanese-Style Room with Shared Bathroom - Sea View
    • Stayed 2 nights
    • Submitted via mobile

    No ocean view from the "ocean view" bath 😉 Blackout curtains would be nice as the sun rose quite early (before 5am in July).

    Great location, friendly & helpful staff, excellent dinner, free entry to an open-air bath (located directly at the see!), lovely yukaras and shuttle service from/to Izu-Atagawa station. All staff were aware that we stayed for 2 nights and we got very nice services (lunch box etc).

    Stayed in July 2022

  • Reviewed: 5 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Japanese-Style Room with Shared Bathroom - Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The staff were very considerate, friendly, and provided excellent service.

    Stayed in August 2022

  • Reviewed: 2 June 2022

    10
    my anniversary coudnt be better than this. perfect vacation
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Open-Air Bath
    • Stayed 1 night
    • Submitted via mobile

    Gem in the outskirts of Izu Peninsula. The services were too notch. We were offered wine beer, all kind of summer drinks with delicious Japanese sweets. The view from the room was majestic outlooking the Pacific. The attached Onsen with the room was the cherry on the top and it was perfect for me and my girlfriend to relax and have some fresh air. 10/10 recommended.

    Stayed in May 2022

  • Reviewed: 22 April 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Japanese-Style Room with Sea View - Annex
    • Stayed 2 nights

    There's a view to the see from the room but a bit obscured by the trees. It might depend on which room you get.

    Spacious and comfortable room. Great dinner. Very nice onsens. The hotel is big and the atmosphere is nice. If you have a car there are a bunch of great views to see, or just staying at the hotel is also nice.

    Stayed in April 2022

  • Reviewed: 4 August 2021

    10
    Relaxing get away
    • Leisure trip
    • Couple
    • Deluxe Japanese-Style Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The only thing I didn’t like was the jacuzzi onsen was really hot.

    The property is a traditional Japanese Onsen resort on the coast with a breathtaking view. The people running the hotel have thought of everything to keep guests entertained during their stay. They offered 3 meals a day which were different each night. They also offered a beer and appetizer time and grilled food for a snack. When we checked in we were given fireworks and information about the events at the property. Private Onsen’s are available by reservation and are nice and relaxing. Would defiantly stay here again.

    Stayed in August 2021

  • Reviewed: 20 June 2021

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Deluxe Japanese-Style Room with Sea View - Annex
    • Stayed 2 nights
    • Submitted via mobile

    None

    We spoke English only and the staff went above and beyond for us. We arrived late for our check in and when we went to eat late, they were able to accommodate and bring food to our room because our kids were tired. Amazing staff and exceptional service and onsen! My husband and I h have tattoos but we were able to book a private onsen for just us because we have tattoos and overlooked the ocean. Great service, definitely book again!

    Stayed in June 2021

  • Reviewed: 5 April 2022

    7.0
    good for family
    • Leisure trip
    • Couple
    • Standard Japanese-Style Room with Sea View
    • Stayed 1 night

    Breakfast is ok and the store's goods were good.

    Stayed in March 2022

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Junior Suite with Open-Air Bath - Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Junior Suite with Open-Air Bath - Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Japanese-Style Room with Shared Bathroom - Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 8 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Room Selected at Check-In with Open-Air Bath
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 20 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Japanese-Style Junior Suite with Open-Air Bath - Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 19 November 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Room Selected at Check-In with Open-Air Bath
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

Showing 1 – 25

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