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  5. Reviews of Umekoji Potel KYOTO

Reviews of Umekoji Potel KYOTO 4 stars

600-8835 Kyoto, Kyoto, Shimogyo-ku Kankijicho 15, Japan

#132 of 635 hotels in Kyoto

Guests' Choice

Review score

Based on 147 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    8.8

  • Facilities

    9.5

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 1 June 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room with Bathroom, Balcony and Garden View - Non Smoking (An Extra Bed Provided for 3 Adults)
    • Stayed 3 nights

    It is 10 for this hotel... love the location, the staff it is friendly and helpful, the cleanness is impeccable

    Stayed in May 2024

  • Reviewed: 1 June 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room with Bathroom, Balcony and Garden View - Non Smoking (An Extra Bed Provided for 3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    The locations isnt in the tourist center but the bus takes you in about 20min to the tourist sights.

    Very modern and clean, has all the facilities you need (i wish there was a gym however). This place seemed popular with alot of Japanese, Koreans and Chinese. Few westerners. I really enjoyed staying here. There is free beer/highball and coffee/snacks everyday. Nice traditional breakfast. Aeon mall is close by for shopping.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with Bathroom, Balcony and Garden View - Non Smoking (An Extra Bed Provided for 3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Amazing breakfast buffet. Staff were so kind and friendly our entire stay. Thank you!

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Wood Flat Twin Room and Fixed Window with Shower - Non Smoking
    • Stayed 1 night

    roof patio, big bath area, friendly staff,quiet neighbourhood

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Amazing hotel, great staff, great facilities
    • Leisure trip
    • Couple
    • Wood Flat Twin Room and Fixed Window with Shower - Non Smoking
    • Stayed 5 nights

    Amazing hotel, great facilities, the self service beer tap and pour over coffee was great. Good location, slightly out of center so it's a bit quieter, but good connecting trains nearby

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Wood Flat Twin Room and Fixed Window with Shower - Non Smoking
    • Stayed 3 nights

    I have no complaints. Very happy with my stay. I'll definitely be back.

    I loved staying here. It was the perfect mix of an "old style" ryokan and modern. The facilities were extremely clean. The beds were a great size. The food was great. Super happy.

    Stayed in March 2024

  • Reviewed: 12 April 2024

    10
    A wonderful, calm, elegant hotel, very peaceful, and stylish. Excellent breakfasts, and extremely friendly staff.
    • Leisure trip
    • Couple
    • Twin Room with Shower, Balcony and Park View - Non Smoking (An Extra Bed Provided for 3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Although it didn’t really other us, I suppose so could be unhappy with the noise from the railway

    Extremely stylish, calm, clean, good sized rooms

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Umekoji Potel was an amazing place to stay at and I 100% recommend.
    • Leisure trip
    • Couple
    • Double Room with Shower, Balcony and Park View - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Property was well located and close to a train station, and only one stop from kyoto station. The property also had amazing amenities like free snacks and drinks. The different themes of each floor, e.g. games, music, drinks/coffee were also very nice. The staff were so helpful.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Fun, comfortable stay. Great location. Would highly recommend!
    • Leisure trip
    • Family with young children
    • Twin Room with Bathroom, Balcony and Garden View - Non Smoking (An Extra Bed Provided for 3 Adults)
    • Stayed 2 nights

    Almost everything was perfect here! There were a few minor setbacks, but the overall experience was one of the best we had while traveling. - Staff were all friendly and helpful, but we couldn't reserve a taxi through the front office. We had to do that through taxi / ride-sharing apps instead, and for someone who doesn't have any of these installed for one reason or another, being able to book a taxi without installing an application would be nice. - Not a lot of food places and options around the area. - Not necessarily a bad thing since it's part of the concept, but apparently even though all rooms come with a private toilet, not all have a shower / bathtub (you have to use the public bath). So if that's something you're concerned about, be sure to check that the room you want to book has what you're looking for.

    + Location was close to JR Umekoji-Kyotonishi Station, which was just 1 stop away from Kyoto Station. Easy to transfer to other lines. This station was also very accessibility-friendly with escalators and elevators available, and the walk from the station to the hotel was also very flat - so bringing our luggage around was easy! It's also right next to the Kyoto Aquarium (kid-friendly!) and within Umekoji Park. We managed catch the various sakura and plum trees in their pre-full bloom states and the view was already incredible! + Convenient store nearby. + The hotel is new and quite modern, and there are so many things you can explore and activities you can do here! There are kids' play area, a quiet reading area, an audio room, a free-flow bar for alcohol and other beverages, free snacks, making your own coffee, coin laundry (only 3 machines though), and a public bath segregated for men and women. They also had an in-house fermentation factory next to it so you can enjoy the public bath and have a drink afterwards. + Congestion level for breakfast, laundry, and public bath can be monitored through the room's TV. + Breakfast was excellent and although the variety didn't change by much day-to-day, the taste and quality were great. + Comfortable lounge set you can use within the hotel premise. + Great for families with young children.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Peaceful and comfortable.
    • Leisure trip
    • Family with young children
    • Twin Room with Bathroom, Balcony and Garden View - Non Smoking (An Extra Bed Provided for 3 Adults)
    • Stayed 3 nights

    Only three laundry machines so it was hard to get one when it wasn't in use. However the hotel TV does tell you whether the machines are free!

    Loved this hotel. So thoughtful and comfortable. The breakfast is excellent, the drinks room and music room were great. We had a lovely view of the park from our room, and had a great time watching the locals (and their dogs!) enjoy hanami. The location is great for visiting Arashiyama, and is only one train stop or a short bus ride to central Kyoto. Staff were great and helped us ship our luggage to our next hotel.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Great modern hotel set in pretty park.
    • Leisure trip
    • Family with young children
    • Twin Room with Bathroom, Balcony and Garden View - Non Smoking (An Extra Bed Provided for 3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Train noise at night.

    Breakfast. Spa. Room. Set in nice park

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with Bathroom, Balcony and Garden View - Non Smoking (An Extra Bed Provided for 3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Nice room. Good pool. Good breakfast. Needed taxi to get around. Lovely location in a park.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Japanese style and comfort with excellent facilities
    • Leisure trip
    • Family with young children
    • Wood Box Twin Room and Fixed Window with Shower - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    A bit far from some of the sights but totally worth it for the facilities and comfort. For our family it was perfect. The hotel pyjamas are amazing but too expensive for us to take home and we wish we would have them. So cute!

    The free coffee and drinks, all the little extra rooms for hanging out. The bedrooms were spacious and very comfortable but we made use of the music room and library too. Sense of calm throughout, beautiful views through all windows and located next to a park for the kids to explore. We love this hotel. The hotel is super stylish yet completely comfortable and home like. The staff are excellent. Cannot fault this place, plus it was my first Japanese onsen- wow- I went everyday and loved it.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    9.0
    Lovely stay in Kyoto
    • Leisure trip
    • Couple
    • Double Room with Shower, Balcony and Park View - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room was spatious and very clean. The hotel has loads of amenities, such as a music room, free beer, wine and snacks, small library room and a roof garden. Made our stay really cosy!

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In without Shower and TV - No Request Acceptable including Bed Types
    • Stayed 1 night

    Super friendly staff, great big room, nice breakfast

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    A very comfortable stay at a great hotel.
    • Leisure trip
    • Couple
    • Twin Room with Shower, Balcony and Park View - Non Smoking (An Extra Bed Provided for 3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Excellent hotel with a great range of facilities including a communal hot bath (a Sento) and a massive choice at breakfast.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Shower, Balcony and Park View - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The choice of food in the cafe was limited. Perhaps if you could have more food variety, that would be better. And the taste of the food was also average, could be better.

    I love the free alcohol beverage session from 3pm to 10pm daily with free flow of red wine, white wine, highball, and beer with some snacks.. really a big plus points for this hotel, and I also love the shower in the room..

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Umekoji may be the best hotel I have stayed in. Tbe staff was exceptionally helpful, the design and comfort were excelle
    • Leisure trip
    • Family with young children
    • Twin Room with Shower, Balcony and Park View - Non Smoking (An Extra Bed Provided for 3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The grounds, hotel, and rooms were all extremely beautiful and modern.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In without Shower and TV - No Request Acceptable including Bed Types
    • Stayed 2 nights
    • Submitted via mobile

    Unusual concept for a hotel, very modern. Thoroughly enjoyable experience.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Highly recommend
    • Leisure trip
    • Group
    • Wood Box Twin Room and Fixed Window with Shower - Non Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The lack of a bathtub in the rooms isn’t ideal. The breakfast is very costly for someone who doesn’t really eat breakfast. Unless you’re going to gorge the price isn’t justified.

    Loved the location, the park next door was quiet and beautiful and filled with cute dogs. The proximity to Kyoto station without being in a busy part of the city can’t be beat. Especially since the train is so easy to get to from the hotel. The rooms are huge and clean and comfortable. The cafe was great. The hotel is very family friendly.

    Stayed in March 2024

  • Reviewed: 20 February 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Wood Box Twin Room and Fixed Window with Shower - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Stayed in November 2023

  • Reviewed: 8 February 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Wood Box Twin Room and Fixed Window with Shower - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Many facilities

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    I really like this hotel
    • Leisure trip
    • Couple
    • Room Selected at Check-In without Shower and TV - No Request Acceptable including Bed Types
    • Stayed 1 night
    • Submitted via mobile

    The room is very big for 2 people

    Stayed in January 2024

  • Reviewed: 28 January 2024

    10
    Bring your kids and enjoy the tasty beer
    • Leisure trip
    • Couple
    • Double Room with Shower, Balcony and Park View - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Embodying a contemporary atmosphere both inside and outside, the hotel surprisingly caters to families, resembling a lively scene with kids everywhere. It can get a bit noisy for couples seeking a quieter setting. The breakfast was delightful on day one, but by the second day, it got a bit dull as they served almost identical dishes with just a few tweaks.

    The hotel is one train stop from Kyoto station, nestled in a park with an aquarium nearby. Dreamt of swimming with dolphins. Family Mart is just a minute stroll away. The train station can zip you to Arashiyama in around 15 minutes without any transfers—a must-visit spot. The hotel is tidy, new, and has a modern yet laid-back vibe. They've got a public onsen, but it's a tad small and often bustling with kids. Got complimentary beer, wine, and coffee—a first for me in hotels. Hoping more follow suit. The room boasts a patio, but it was a bit chilly to hang out. Spacious enough for four full-sized luggages, and the separate sink, toilet, and shower are a nice touch.

    Stayed in January 2024

Showing 1 – 25

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