Cleanliness wasn't 100% up to Japanese standards we are used to, but it was still ok and comfortable enough for one night.

Easy to find from Yokohama station. Despite being in an area that gets busy at night, it was super quiet inside the hotel. The room was fine, had everything we needed. It was bigger than most business hotel rooms but smaller than some we had stayed at. Staff was friendly and helpful.

Stayed in March 2024

Nothing in particular

Great location on a street close to the station with plenty of restaurants and shops.

Stayed in March 2024

They held our our luggage early before check in. Nice size room.

Stayed in March 2024

The hotel should provide tea bags and coffee even on days no room cleaning is required.

The location is excellent. Near to Train and Subway stations. Many shops and restaurants in the area. The room and washroom are quite spacious compared with other business hotels. The room design and lay out are extremely user friendly. I will book again in other cities if they have Hotel Unizo there.

Stayed in December 2023

The stay was pretty good but i was not given a bag of new towels and stuff just because my room had put on DND…

Stayed in December 2023

Nothing

Great location.

Stayed in October 2023

Small room, lack of flexibility in check in time

Location, cordial staff

Stayed in November 2023

The rooftop deck was an excellent place to relax in the evening after the heat of the day. The rooms were very clean and comfortable. The staff were nice and competent.

Stayed in October 2023

The room are rather small but good value for money

Well located nearby yokohama station and lively district

Stayed in July 2023

The entrance was Inconvenient, and the location was hard to find from the map provided.

Clean, near the station, reasonably priced

Stayed in July 2023

The bathroom smelled like an old mop and when I turned down the aircon it smelled weird. I guess they need to ventilate more after cleaning the rooms.

The room was clean and the location was great.

Stayed in July 2023

I wish I had a better view from the window. (Blind view in between buildings.) So it was a little dark.

Quiet and clean room. Secure access through elevator, no need to go through reception. Staff was responsive. Location for my purpose. I will certainly book again Unizo. 😀

Stayed in June 2023

Nothing much, except hotel lobby on second floor is small

Location is good if taking trains; 10 mins brisk walk along a busy straight road radiating from the station. Many malls and restaurants around, including those in the station. Bus stop just 2 mins walk away provides alternative transport to key sight-seeing spots. Hotel provides skincare products, tea/coffee sachets and a bottle of water for each guest everyday. Twin Room is new, very clean, spacious and comfortable for two. Toyota car rental just 5 mins walk away

Stayed in May 2023

Not an issue for me as I was travelling solo and only for one night, but there's not much room for luggage!

Very convenient location right near Yokohama Station

Stayed in May 2023

The breakfast was not in house but outsourced to a restaurant. There was no vegetarian choice but the staff were kind enough to fix me a vegetarian variation. However, I had to make do with the same stuff all six days I stayed there. I had a similar experience in Tokyo. It would be better if they specified in Booking.com that it is not a buffet breakfast as is the case in most of Japan.

The staff was courteous and efficient, both at the reception and the room cleaning service.

Stayed in May 2023

The rock solid mattress.

Breakfast, heated toilet seats

Stayed in April 2023

Instruction to the hotel from the station is not clear

Close to train station and plenty of shopping areas

Stayed in April 2023

The women's floor was very well thought out, and I enjoyed using the floor lounge.

Stayed in April 2023

Size of the room, quite small.

Clean room near train station. Breakfast was OK.

Stayed in April 2023

The breakfast!!! It’s served in a restaurant on the street level with the general “public”. There were 4 options, and both days I ordered the Japanese style breakfast. The 1st day the miso soup was very salty and the salmon filet had lots of bones. The person behind the counter was not friendly. The 2nd day the food and the employee were better.

I loved the “The Ladies’ Floor” with the Lounge. Totally secure to go in and out. The bathtub was very big and could relax in it after long walks. The front desk personnel was very friendly and helpful, especially when asked about the touristic places. Great selection of amenities/toiletries in the reception lobby that was on the 2nd floor. The hotel is located in a very busy street, but it was very quiet on the 13th floor. No Street noise heard up there. A walking distance to Yokohama station. Lots of stores/restaurants nearby.

Stayed in March 2023

Nothing really, room was a bit small but within the usual Japanese standards.

Lovely hotel with super fast Wi-Fi and conveniently located in the heart of Yokohama. Clean, friendly staff and very nice amenities. Lots of good restaurants, shops and cafes around the area. Highly recommended.

Stayed in March 2023

Nothing really.

The hotel is located close to a train station, convenience stores and malls. The room was clean and pleasant. There were Japanese and western options for breakfast, and the Japanese breakfast I had was plentiful.

Stayed in March 2023

Breakfast was interesting. Seemed more like a fast food takeaway than a restaurant!

Location was close to railway station and Chinatown.

Stayed in March 2023

the bed was very hard and the pillows uncomfortable. we only stayed one night so not a big problem

close to station and good value. the shower was the best I have had in Japan so far.

Stayed in February 2023