135-0031 Tokyo-to, 江東区佐賀1-1-9, Japan
#8 of 1,375 hotels in Tokyo
Guests' ChoiceBased on 307 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
8.4
Facilities
9.6
Staff
9.7
Value for money
9.2
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 December 2023
Ebony
JapanIt was a decent walking distance to the train station.
Very spacious and clean. Everything you needed to have a comfortable stay with children.
Stayed in December 2023
Reviewed: 3 December 2023
Afnan
Saudi ArabiaIt takes 11-15 minutes walk to train stations
Everything!!! The staff are so friendly and cooperative. The apartment is incredibly clean, neat, spacious, beautiful, and comfortable. The river view is something else, it’s breathtakingly beautiful ❤️❤️❤️ My group and I loved the apartment so much :( We will definitely stay there next time!
Stayed in December 2023
Reviewed: 1 December 2023
Metta
SingaporeRepeat stay at Ulu and we would go back again in a heartbeat!
Stayed in November 2023
Reviewed: 25 November 2023
John
PhilippinesNot ideal for seniors with mobility challenges due to its distance from the train station, making it a bit inconvenient for them to walk there.
Room was very spacious and comfortable. :)
Stayed in November 2023
Reviewed: 23 November 2023
Lillian
AustraliaThey didnt change towls and bins and we stayed for 4 days, only feedback. Everyone was lovely
good location really spacious room, not alot of hotel facilities but rooms were big and clean and comfy
Stayed in November 2023
Reviewed: 23 November 2023
Ridhwanj
Brunei DarussalamIt's quite a walk to the nearest metro station from the property, Monzen Nakacho is further (~20min walk) and Suitengumae station is closer at about 15min walk. Other than that I have no complains!
The property is huge for Tokyo, I was very surprised at how large the interior is. The view of the river from the property is just beautiful! We spent so much time looking out the window and spending time soaking in the view from the balcony. The property also has proper coffee making equipment provided which is rare to see and a nice touch. The TV in this property is HUGE! It's the largest TV I've ever had in a room haha. 2 air conditioning units is also available in the property for those warmer days
Stayed in November 2023
Reviewed: 16 November 2023
Fulya
TurkeyEverything was perfectly designed for your comfort..
Stayed in November 2023
Reviewed: 15 November 2023
Hamzeh
GermanySpacious and beautiful room with a great kitchen and an amiable staff. Perfect location - next to a 7-Eleven (5 min), 2 min to the bus station (which can drive you directly to and from Tokyo station), and 10 min to the subway. The baggage storage was a lifesaver since our flight was late in the night.
Stayed in November 2023
Reviewed: 14 November 2023
Leticia
SingaporeAbit far from the train station. 12 mins walk to the station.
Spacious and clean.
Stayed in November 2023
Reviewed: 12 November 2023
Fleur
AustraliaWe liked everything.
Ulu Tokyo was spotlessly clean. it was in a lovely quiet street right next to the river. it was within walking distance to the station and the apartment was spacious.
Stayed in November 2023
Reviewed: 8 November 2023
Evgenii
RussiaOverall experience was very good. A lot of room facilities, including washing machine, coffee maker, hair dryer, steam generator. Comfy beds. Good location with several subway stations and local stores nearby.
Stayed in November 2023
Reviewed: 6 November 2023
Angela
AustraliaSpacious clean apartment with lovely river views. Everything you would need for a family stay. Easy walk to transport and shops. Staff spoke English. Generous welcome pack of champagne and snacks.
Stayed in October 2023
Reviewed: 4 November 2023
Steven
United KingdomWe loved everything!
Beautiful apartment with everything you could need (except maybe a dishwasher!) Staff members were all friendly and helpful. Everything was high quality and looked new. We were a family of 2 adults and 2 small children and it working really well for us. We loved the location, there are plenty of restaurants and shops nearby and a short walk to stations. We wouldn’t hesitate to return.
Stayed in October 2023
Reviewed: 3 November 2023
Shelly
United StatesNothing
Suze if the room and laundry in room
Stayed in November 2023
Reviewed: 1 November 2023
Sik
SingaporeNeed to take note for split level room (a few steps) from lift. But staff helped with my luggages.
Nice modern spacious room, comfortable bed. Very helpful staff. Will use again in future.
Stayed in November 2023
Reviewed: 31 October 2023
Alexey
RussiaVery spacious and cosy apartment. Clean and silent. River view. Not far from metro station. Good choice when staying at Tokyo
Stayed in October 2023
Reviewed: 19 October 2023
Sarah
United KingdomCan't think of anything
A great size and well equipped apartment. Perfect for traveling with my family. Location was perfect for easily exploring lots of different parts of Tokyo.
Stayed in October 2023
Reviewed: 17 October 2023
Arwa
United Arab Emirates-staff are very helpful and friendly and they can assist you with any requests . Checking in and out was pretty easy with them -rooms are clean and spacious and the neighborhood is very safe and quiet - location is good too
Stayed in October 2023
Reviewed: 17 October 2023
Nicolò
ItalyThe area is very quiet and peaceful but it is possible to sometimes hear the cars on the nearby highway.
The property is located in a beautiful district well located for public transportation and super close to the central train station and to the bus stop of the airport shuttle. Everything was extremely clean, the staff was super polite and extra attentive. Given that it was our honeymoon they left us a very cute note to congratulate us. The view from the river suite are amazing and specially beautiful at night. The small kitchen is very useful if you want to cook your own meals.
Stayed in October 2023
Reviewed: 14 October 2023
Yair
IsraelSome of yhe furniture could be replaced
Stayed in October 2023
Reviewed: 14 October 2023
Dania
United StatesThe beds were a bit firm.
The room was awesome! The staff was also very friendly and willing to help in anyway they could. The location was also very close to the central train lines. The neighborhood was very nice and quiet.
Stayed in October 2023
Reviewed: 14 October 2023
Andrea
AustraliaI could eventually work out the hot water from the control panels in the room but perhaps a handover from staff or a sheet in multiple languages would make that simpler. I also took a while to work out where the plug was for the bath but that was more as my children would say - skill issue. There is a separate compact bedroom area with a door and a small window which didn't have great air flow (but did have it's own ac and it was private, which after triple share rooms was nice)
Great sized space directly on the river- the only traffic noise was the barges! Huge windows to look out and admire the city. There is a full sized futon couch. The washing machine dryer was in the room and worked very well. The welcome snacks were appreciated. Kitchen had enough basics to make eggs and bacon sandwiches for breakfast (after a couple of weeks travelling kids really wanted that to start the day.) The coffee grinder and gooseneck kettle was loved by my 17 year old who has asked for that coffee setup for Christmas. Access has easy we flew into Narita and caught the airport express bus straight to the Transit Centre. Wheeled our bags across the bridge and was at the hotel in 10 minutes walk. Several metro stations all 10-15 minutes walk away.
Stayed in October 2023
Reviewed: 11 October 2023
Kristen
United StatesThe staff is so kind and helpful. Easy check in and check out process. Very clean facilities.
Stayed in October 2023
Reviewed: 26 September 2023
Shumukh
KuwaitAbsolutely nothing
Absolutely everything but the highlight was the service. The Ulu team is on top of their game and have been very helpful and kind. They have gone above and beyond to help us out.
Stayed in September 2023
Reviewed: 26 September 2023
John
IrelandUlu is exceptional, It really deserves a 10/10! The rooms are big, comfortable and very clean, with high tech equipment. The view is amazing and the rooms are very bright. I still miss drinking my morning latte in the table looking at the view outside and the movie nights in the huge TV. It really felt like living in a huge apartment in Tokyo in a nice neighborhood with the metro a short walk away. Last but not least the staff is incredibly kind and helpfull, everyone went out of their way to help us figure out tokyo and they made sure we had no questions. It felt like we hit the jackpot. Amazing place to stay, if we ever go back Ulu will be our choice of stay again!
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content