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Reviews of UTAIMACHI 3 stars

920-0831 Ishikawa, Kanazawa, Higashiyama 1-16-6-1, Japan

#6 of 114 hotels in Kanazawa

Guests' Choice

Review score

Based on 135 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    9.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful location and style

    Stayed in March 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Please note this is located in the historic district so slightly far (30 min walk) from the high street, if you want to go out late at night this may be an issue for you (it wasn't for us)

    Large, clean and comfortable room with a small garden view, in a quiet street from the historic district. The staff was very helpful and accommodating.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Great view and excellent location. Very clean

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    A wonderful experience of traditional and modern japanese accomodation
    • Leisure trip
    • Couple
    • Triple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Spent only 1 night. We should have stayed for 2-3. 😁

    The district itself is beautiful and so was the accommodation. The interior is a mix of modern and traditional which we like. We wish we had a longer stay and would happily come back again.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    The location and the rooms were excellent. Beautiful hotel and design.
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location and authenticity

    Stayed in April 2024

  • Reviewed: 20 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Garden View
    • Stayed 2 nights

    Everything was fantastic! The room was great! Breakfast was delicious. The staff was so friendly and easy to work with. I appreciate all they did for us to make sure we had a great stay!

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and the area was peaceful during evening and night. Beautiful historical buildings and streets. The room was excellent and it was renovated for modern comforts but they kept the traditional vibe. Lots of great tourist spots close by and within walking distance. Breakfast was good. Would totally recommend to anyone who would like to experience a night in an old Japanese house.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Very comfortable ryokan in a perfect locatoin in the heart of Higashi Chaya
    • Leisure trip
    • Solo traveller
    • Deluxe Quadruple Room
    • Stayed 1 night

    I wish there was a common bath like in other typical ryokans (but there's a bath and shower in the room, so no big deal); also - there is no dinner served (but they can recommend and reserve good places for you nearby - I recommend the tempura one!)

    Perfect location in the heart of the Higashi Chaya geisha/old town district; very helpful and accomodating staff, with good English; very comfortable room and bed

    Stayed in March 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing location in the traditional part of town. The place itself is clean, tidy and really nice. The staff were very helpful and breakfasts were lovely!

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    We’ll be back!
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Modern, well-appointed, spotlessly clean and located in an historic and beautiful part of town. The amazing breakfast was another added bonus.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Beautiful accommodation for a traditional style hotel
    • Leisure trip
    • Family with young children
    • Triple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Beds and pillows very traditional but too firm for me

    Very clean, good facilities, location and spacious

    Stayed in February 2024

  • Reviewed: 28 January 2024

    10
    Great stay and location was superb
    • Leisure trip
    • Family with young children
    • Triple Room with Garden View
    • Stayed 2 nights

    Nothing.

    The location is perfect, smack right in the middle of the action. Close to many dining options and even walking distance to the Edge of Korai-machi Ryokuchi Park in the Foothills of Mt. Utatsu with fantastic views of Kanazawa.

    Stayed in December 2023

  • Reviewed: 24 January 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Triple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Clean, staff also help full and kind

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    Will definitely stay there again
    • Leisure trip
    • Group
    • Superior Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Not a thing.

    Location was amazing. Walk to everything. Incredible property. Was so amazing. Having a washing machine in the room was a definite bonus for us. Locals all very friendly.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    Brilliant ryokan, will return and recommend to friends, a special place to stay
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights

    Lovely fresh and varied breakfast, great location

    Stayed in October 2023

  • Reviewed: 5 January 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Seriously a great experience. It's in a can't miss location, the staff is incredibly helpful and friendly and the room is truly special. it's a great place, for a great price. also had the greatest and most comfortable shower of my life here in the winter.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    10
    Beautiful boutique hotel in excellent location. Nice daily breakfast, friendly staff and well appointed and roomy apartm
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Excellent apartment style hotel room in historic building in old geisha district. Beautifully fitted out with comfortable bedding, beautiful bathroom and well equipped kitchenette.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    Really nice!
    • Leisure trip
    • Couple
    • Triple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    The apartment was lovely, spacious and very comfy. The ofuro was such an unexpected delighter :D

    Stayed in December 2023

  • Reviewed: 6 December 2023

    10
    Outstanding accomodations in a unique setting with lots of character.
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 1 night

    Would like to have had a regular coffee maker in the room, but this is a very minor item.

    The size of the suite was amazing even by American size standards. We stayed in the "Sen" room upstairs. The location was phenomenal, being in the heart of the walking district and actually on a narrow alley with no vehicles. It was like going back in time. The bed was large and comfortable, and it was nice to have the full kitchen with washing machine as well as a large tatami room for sitting while looking down the alley. It was a very quiet area of the neighborhood. Operations of the HVAC and other features were all well explained in English. The front desk hostess was very friendly and spoke excellent English. She prepared a wonderful breakfast that more than satisfied our western appetites. My wife was born and raised in Osaka, and we've visited Japan eight times in the past 20 years, but this was one of the very best experiences we have ever had. We wish to return in the future with our adult children and rent all three guest rooms of the house.

    Stayed in November 2023

  • Reviewed: 3 December 2023

    10
    Perfect accomodation for a family looking for a quiet holiday.
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful space. Quiet area.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    10
    Great place to stay
    • Leisure trip
    • Group
    • Triple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Not at all

    Great location, very clean and wonderful staff

    Stayed in December 2023

  • Reviewed: 27 November 2023

    9.0
    Nice stay in traditional Japanese inn
    • Leisure trip
    • Family with young children
    • Triple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Keiko was wonderful help. Spacious. Good breakfast.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    10
    Perfect location, great staff, beautiful room
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 1 night

    This place was amazing. Beautiful Japanese room with a full kitchen and nice bath. Hotel staff spoke perfect English. And it's right in the middle of Higashi Chaya! This was our favorite place to stay in Japan.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    10
    Highly recommend staying here, we loved our time staying here and will return
    • Leisure trip
    • Family with young children
    • Triple Room with Garden View
    • Stayed 3 nights

    n/a

    Amazing place to stay, we had a lovely ground floor room with a courtyard view. The place was quiet, but centrally located. Breakfast beautifully served and delicous.

    Stayed in October 2023

Showing 1 – 25

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