064-0805 Hokkaido, Sapporo, Chuo-ku Minami Gojo Nishi 6-16-1, Japan
#8 of 203 hotels in Sapporo
Guests' ChoiceBased on 108 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.5
Facilities
9.3
Staff
9.2
Value for money
9.0
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Jirapa
ThailandWe've got match price offer but bookings still charges us original higher price, not as agreed.
The breakfast is so splendid.
Stayed in May 2024
Reviewed: 30 April 2024
Jutatip
Australia-
Everything is wonderful. We stayed for 5 nights and we loved our stay here so much. The breakfast was outstanding. The staffs were wonderful and kind. I would love to stay here again.
Stayed in April 2024
Reviewed: 20 April 2024
Poon
ThailandLocation and Breakfast
Stayed in April 2024
Reviewed: 16 April 2024
Krittaporn
ThailandAmazing Breakfast!! Food is various and delicious. Welcome drink is very good. Room is a bit small but comfortable. Has all amenities that are required.
Stayed in March 2024
Reviewed: 16 April 2024
Krittaporn
ThailandAmazing Breakfast!! Food is various and delicious. Welcome drink is very good. Room is a bit small but comfortable. Has all amenities that are required.
Stayed in March 2024
Reviewed: 16 April 2024
Krittaporn
ThailandA little bit far from subway station.
Amazing Breakfast!! Food is various and delicious. Welcome drink is very good. Room is a bit small but comfortable. Has all amenities that are required.
Stayed in April 2024
Reviewed: 11 April 2024
Sue
AustraliaNil
Central
Stayed in January 2024
Reviewed: 11 April 2024
Bernardlim
AustraliaNone
The Buffet Breakfast was Great.
Stayed in February 2024
Reviewed: 9 April 2024
Jitwisuth
ThailandPaid car parking
Breakfast, Room, Cart for luggage, location
Stayed in March 2024
Reviewed: 31 March 2024
Rachel
AustraliaLaundry was a little expensive
Spa bath was great, good facilities and amenities
Stayed in March 2024
Reviewed: 22 March 2024
Elliot
United KingdomBed awkward to use for 2 when against a wall.
Great location and amazing breakfast
Stayed in March 2024
Reviewed: 1 March 2024
Thanarat
ThailandLocation is near Tanukikoji but in winter it cannot walk so far like that.
Breakfast is very good!!!! There is many dishes for selection.
Stayed in March 2024
Reviewed: 29 February 2024
Pattyfreque
ThailandNothing
I like everything🙂
Stayed in February 2024
Reviewed: 28 February 2024
Chee
SingaporeRoom is a bit small
Very near to famous red light district. Breakfast was good and the price is reasonable.
Stayed in February 2024
Reviewed: 28 February 2024
Ferdinand
AustraliaConvenient location and helpful staff. Room is clean and comfortable.
Stayed in February 2024
Reviewed: 28 February 2024
Tan
SingaporeLocation - just a few minutes of brisk walk to the hotel. Was in an area full of restaurants and conbinis. Breakfast - buffet was generous, featuring loads of fresh sashimi.
Stayed in February 2024
Reviewed: 27 February 2024
Jannisa_b
ThailandTiny issue with pillow, even though there is instruction about 2 sides of the pillow are different but still I prefer a bigger and softer pillow 😅
Attentive staff and clean hotel. Everything is well maintained. Public bath provide Dyson hair dryer so fancy. :)
Stayed in February 2024
Reviewed: 27 February 2024
Janelle
AustraliaClean simple and convenient with a really nice public bath area
Stayed in February 2024
Reviewed: 13 February 2024
Shou
SingaporeLocation is about 7min walk to susukino station, abit far especially with luggage and the snow. So i think to stay here in summer will be better. Lift is quite slow and not many lifts too but minor issue
very cozy atmosphere. the moment i enter the hotel it feels so cozy and warm. there is free drinks in the lobby from 2pm-11pm so i like to sit in the lobby to drink hot matcha latte quite big onsen and sauna and dyson hair dryer!!!
Stayed in February 2024
Reviewed: 13 February 2024
Eugene
New ZealandNothing
Very convenient location. Excellent breakfast. Very friendly staff
Stayed in January 2024
Reviewed: 6 February 2024
Albern
IndonesiaOnsen is nice, the room is clean and comfortable
Stayed in January 2024
Reviewed: 5 February 2024
Prima
ThailandLocation a bit distanced from susukino main shopping area/restaurants but still within walking distance.
Breakfast was amazing and definitely worth the money. The hotel itself is very new and clean.
Stayed in February 2024
Reviewed: 26 January 2024
Cassie
AustraliaSmall rooms but standard for Japan
Clean, great spot, friendly staff and amazing range for breakfast
Stayed in January 2024
Reviewed: 21 January 2024
Ampica
ThailandMost of the staff couldn't understand English. I stayed there for 5 nights and found just one male staff who can speak fluent English. A staff kind of lose his temper when he couldn't understand my English and couldn't communicate with me. (The rest of the staff are polite)
Breakfast buffet was variety with good quality. I enjoyed the self-serviced drink provided at the lobby, especially the White Water, which was my kid's favorite. The room I stayed (about 21 sqm.) is a bit larger than the Japanese's standard. Bathroom is very compact but it's spotless clean. Hotel located in a vibrant area, only a short walking distance to the subway (400 m) We loved the adult & kid's night gowns provided in the room daily. They're of good quality and very comfortable to wear.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content