064-0809 Hokkaido, Sapporo, Chuo-ku Minami 9 jo Nishi 4 Chome 1-2, Japan
#12 of 208 hotels in Sapporo
Guests' ChoiceBased on 146 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
8.8
Facilities
8.9
Staff
9.2
Value for money
9.0
Free WiFi
8.2
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End of dialog contentReviewed: 11 July 2022
Rumi
United Statesthe location wasn’t so good for sightseeing
staff are so friendly and nice
Stayed in July 2022
Reviewed: 18 February 2024
Chai
MalaysiaI recently stayed at your hotel for four nights and unfortunately, I must express my dissatisfaction with multiple aspects of the accommodation. Firstly, despite the website indicating that the room was suitable for three people, the reality upon check-in was quite different. The small queen bed provided was inadequate for accommodating three individuals comfortably. Additionally, the price difference between a room for two persons and three persons was significant, leading us to expect a more spacious arrangement, such as a king bed or two double beds. Unfortunately, this was not the case. Furthermore, I would like to address an issue with the bathroom facilities. The combination of the bathtub and shower in the same space proved to be inconvenient. Not only did it limit the space available for showering, but it also caused water to become trapped and accumulate outside the tub, creating a mess and a slipping hazard. Despite these issues, I must acknowledge that the location of the hotel, being next to the train station, was convenient for our travel needs. Having to endure four nights of uncomfortable sleep and dealing with inconvenient bathroom facilities significantly detracted from the overall experience of our trip. Regrettably, we found ourselves with no alternative options as we had already made full payment and were unable to make any changes. I hope you understand the importance of accurate representation and comfortable accommodations for guests, and I trust that you will take steps to rectify these issues for future guests.
Location is good, just walk 5 min to station
Stayed in February 2024
Reviewed: 10 February 2024
Mark
AustraliaNot much to say to be honest. If I was picky, As a tall person the shower head is so short it makes it hard to shower and the bath is tiny, but it’s Japan, so you expect this.
Great location and the staff were super friendly. The breakfast is out of this world and full of delicious food ! If you are a foodie, I highly recommend this hotel !
Stayed in February 2024
Reviewed: 26 December 2023
Lee
Singapore1. 1 of the front office staff was impolite when replying to our enquiry. 2. Their policy is to charge 200yen if you ask them to help call for a taxi. 3. Bedsheet has stain. 4. Refreshment such as tea and coffee can only be consumed at lobby which is very inconvenient.
Stayed in December 2023
Reviewed: 13 July 2023
Sven
SwitzerlandThe toilet & room is indeed old. I felt back pain after slept. The location is bit far from shopping area or Jr station. Must take Metro.
Staff from reception is very helpful calling ANA waiting for long. Breakfast is good & free drink on lobby was appreciated.
Stayed in June 2023
Reviewed: 8 June 2023
Wendy
SingaporeNot used to the pillow
Breakfast was good & delicious
Stayed in May 2023
Reviewed: 17 December 2022
Anonymous
Australiaroom a bit small
quality breakfast
Stayed in December 2022
Reviewed: 22 April 2024
Tippawan
ThailandThere are no comments available for this review
Stayed in April 2024
Reviewed: 20 April 2024
Siriluk
ThailandThere are no comments available for this review
Stayed in April 2024
Reviewed: 10 April 2024
Somsak
ThailandThere are no comments available for this review
Stayed in April 2024
Reviewed: 10 April 2024
Pongpan
ThailandThere are no comments available for this review
Stayed in April 2024
Reviewed: 8 April 2024
Lior
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 8 April 2024
Lior
IsraelThere are no comments available for this review
Stayed in April 2024
Reviewed: 2 April 2024
Suneadtra
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Stayed in April 2024
Reviewed: 31 March 2024
Nichakarn
ThailandThere are no comments available for this review
Stayed in March 2024
Reviewed: 29 February 2024
Thepyuda
ThailandThere are no comments available for this review
Stayed in February 2024
Reviewed: 27 February 2024
Thepyuda
ThailandThere are no comments available for this review
Stayed in February 2024
Reviewed: 27 February 2024
Rasitaporn
ThailandThere are no comments available for this review
Stayed in February 2024
Reviewed: 10 February 2024
David
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 10 February 2024
Adrian
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 1 February 2024
Awapar
ThailandThere are no comments available for this review
Stayed in January 2024
Reviewed: 29 January 2024
Zuhanidah
MalaysiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 26 January 2024
Wei
TaiwanThere are no comments available for this review
Stayed in December 2023
Reviewed: 2 January 2024
Worakit
ThailandThere are no comments available for this review
Stayed in January 2024
Reviewed: 1 January 2024
Lai
Hong KongThere are no comments available for this review
Stayed in December 2023
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