Nice hotel and amazing Food

Stayed in April 2024

The hotel is generally in need of some significant renovation. Also the half board was quite expensive. Otherwise it is an ideal location for groups on the Kumano Kodo trail.

The hotel is close to the Grand Kumano Shrine and has a shuttle service to and from the tourist information center. The Shinseki dinner and breakfast were both very good and quite large. The private thermal bath was nice if you want some privacy as a couple.

Stayed in April 2024

Amazing, multiple consents available Slightly dated, but I personally loved it Can think of not as retro or classic

Stayed in April 2024

The facilities are a bit old, but the service and hot springs are great.

Beautiful, simple, and spacious rooms in the Japanese-style washitsu that includes tatami mats as flooring. The hotel looks old, but it has a sense of history. The on-site traditional onsen, with both open-air private and communal-public baths areas, is one of the hotel's main attractions. The hotel provides yukatas (robe) and slippers for accessing the Onsens. It is about 5km from Kumano Hongu Taisha Shrine, and the hotel offers a shuttle bus service to either the Hongu Information Cenre or Hosshinmon-oji. We stayed two nights and had a relaxing time time; it felt like a peaceful retreat. A great place to stay as part of the Kumano Kodo.

Stayed in March 2024

The staff at the hotel very helpful. Onsen Bath excellent.

Stayed in November 2023

The private onsen were too hot for us :) Is it possible to have some at different temperatures and post temperature on the door? The public onsen was amazing alternative if you need cooler temperatures :)

4 Huge clean outdoor private hot springs available. Spectacular outdoor public onsen steps away with 4 temperature pools. Suspension bridge was nice . 3 minute drive to Kawayu . Staff were extremely helpful when we locked ourselves out of room :D - thank you!

Stayed in November 2023

I did not realize if you want to eat in the restaurant, you have to book the dinner/breakfast when you book the room. I don't think they highlighted that in the bookings website. So when I got there, I had no other choice but eat in the food hall area with self-service. The food end up to be quite homey and good, but I would eat at the restaurant if I could. Their restaurant meal looks wonderful.

We stayed here 1 night for the Kumano Kodo hike. The hotel is easy to find and close to the bus stop. There are 4 private onsens anyone can use. We don't really need to wait to get an open onsen room. It's quite big, can easily fit 10 people in the onsen pool. It also got laundry and food hall area that you can self-service.

Stayed in October 2023

I was very impressed with the care and innovation with which my vegetarian food was prepared. The hotel is simple and oldschool, the onsen very nice!

Stayed in October 2023

It wasn't a problem for me, but just be mindful that most restaurants close very early

Great place to stay as part of the Kumano Kodo. There are private onsen as well. Staff was really friendly. There are yukatas and sleepers to walk around.

Stayed in October 2023

Remote and difficult to reach using public transportation. Property is dated. No shower in room.

Beautiful setting. Food was great. Free shuttle to Hongu Taishia Shrine.

Stayed in May 2023

We did not book a meal plan originally and therefore could not take any meals at the hotel (not even breakfast) despite contacting the hotel a few days in advance to say we would like to have meals after all. Apparently it has something to do with booking through booking.com that can't be modified to add meals and they can't charge them separately either. So booking a meal plan upfront is highly recommended.

The onsen itself is great - there are four private outdoor onsens that are on a first come first save basis but we never had to wait. The hotel made a simple but delicious bento for our hike - you order it the night before and it's great.

Stayed in April 2023

Adding formal dinner or breakfast to the reservation was quite expensive (Dinner: 8,800 JPY, Breakfast: 3,300 JPY) - we didn't dine at the hotel, so can't comment on whether it is worth the cost.

The baths are the absolute selling point of this hotel. They are well-maintained, open-air, and the private baths are a lovely experience to share with your travelling companions. The room itself was dated, but clean and functional. We had our own toilet and sink. It's worth noting that there are no showers in the hotel building (the showers are located at the baths, in a separate building). Convenient location with plenty of bus access to popular parts of the Kumano Kodo.

Stayed in April 2023

Slightly worn down facility

The onsen is excellent and food is great

Stayed in November 2021

The onsen

Stayed in October 2023

nothing

the private onsen were great

Stayed in October 2022

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Stayed in March 2024

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Stayed in November 2023

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Stayed in September 2023

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Stayed in July 2023

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Stayed in May 2023

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Stayed in November 2022

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Stayed in December 2022

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Stayed in March 2022

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Stayed in November 2021