Friendly staff who accommodated our requests and helped us book dinner reservations. The room was perfect for our family of four and we really enjoyed the baths.

Stayed in April 2024

Nothing

Excellent location. Walking distance from Nishiki food market and Shopping. Abundance of excellent restaurants and izakayas within walking distance. Warm and attentive staff. Convenience stores all within a few minutes.

Stayed in May 2024

The futon took a little getting used to (i sleep on my side so it hurt my hips), but I still prefer it to a regular bed.

Everything. The staff was so thoughtful, the decor was very authentic and felt like home. The food was exceptional and the service was better than 5 star hotels. I wish to come back to this property for every trip to Kyoto

Stayed in May 2024

The location was incredible. Very centralized to many sites we wanted to see. Amazing staff greeted us at the front desk. We had a welcoming tea ceremony on our first night in the ryokan. Overall incredible.

Stayed in April 2024

Staff kindness and consideration. Quality of the room and its dimensions. Position. Quality of the Kaiseki dinner and breakfast. They make you feel the experience.

Stayed in April 2024

We slept on the futons laid out on the tatami floors, and even with three pads underneath us, it was still a little bit uncomfortable for side sleepers. Wifi was also very flakey.

Great location, friendly staff, high quality meals. The kaiseki dinner was excellent, and the two breakfasts we had were both fresh and different. The public baths were very good and I appreciated the laundry machines as well.

Stayed in April 2024

Bathroom a little small, but not a problem for the average-sized.

Exceptionally friendly and helpful staff. Great location. Good experience of Japanese style room.

Stayed in April 2024

It was a delicious breakfast that was carefully prepared.

Stayed in April 2024

We really prefer a cold room to sleep in, since we were traveling in April it was a bit tough to get the room as cold as we wanted, but as stated, I like sub zero temps and it's a personal preference, not a fault of the hotel!

This was the perfect Ryokan for my needs. The breakfasts in the morning were incredible and varied per day. The hotel has a bit of wear and tear which we felt added to the charm and the staff were the BEST. It was close enough to downtown Kyoto to walk to everything we wanted to do, but quiet enough to get a good nights sleep.

Stayed in April 2024

It was a super fun, and traditional experience.

Stayed in April 2024

Excellent location!

Stayed in April 2024

it would be nice that we had bed instead of Futon. I think the breakfast was a little high side but it was very good.

We had 6 breakfast in the Inn. It was exceptional every time we ate .....service, every days were different menus, etc.

Stayed in April 2024

nothing

The location was perfect and the staff amazing

Stayed in April 2024

Hotel could not fix us dinner- this SHOULD be afforded to everyone who spends the night.

Staff/ Cleanliness

Stayed in April 2024

Nothing.

A traditional Japanese ryokan experience. The staff very accommodating and friendly and the location was great. We had the kaiseki dinner which was delicious, as was the breakfast! Too much food was consumed, but our attendees were so lovely and friendly, they love the ryokan so much and want you to have a great time. Wearing the traditional costume adds to the experience. We didn’t have an onsen, but soaked in our bath tub instead. So grateful to have had this experience.

Stayed in April 2024

The staff were so nice and attentive. We did the kaiseki dinner and breakfast, and both were delicious and amazing. The public bath was lovely. Room was great, and the location was great for us, too.

Stayed in March 2024

It was a beautiful modern ryokan. We all felt very pampered and it was a wonderful introduction to Kyoto. We had a kaiseki dinner that was delicious and the breakfast in the morning which was also very impressive. It was very clean and the bathes were very relaxing. The staff were very helpful and attentive. We have kids ages 11 and 7 and they had a wonderful time too. The area was easy to walk around and nearby shopping and public transportation.

Stayed in March 2024

The internet can be improved but that’s not a big issue for travellers like us as we mostly sight seeing and on street.

We will come back because The location is so great. A convenient quite corner within busy centre area The room size is generous compared to general in Japan Staff is extreme helpful, professional and speak well English The charm of traditional set-up vibe, very authentic Japan but modern service, facility and top cleanliness.

Stayed in March 2024

We had a great stay, that also was an amazing experience of japanese culture

Stayed in March 2024

It’s a traditional Japanese Ryokan and it’s close to Noshiki market and Honoji Temple.

It’s a traditional Japanese Ryokan and it’s close to Noshiki market and Honoji Temple.

Stayed in March 2024

beautiful, thoughtful service with delightful extra touches

Stayed in March 2024

The water temperature was not constant. It was hot, too hot, too cold. The walking distance from subway station with luggage can be challenging.

The hotel was cute. It has everything you would expect for ryokan. The room was big comparing to Tokyo and self serve approach to collect yukata and toiletries were good. The staffs were very helpful and able to communicate well. The location is good but not great. It required a kind of walk which was a bit tired with luggage. However, I think I will choose this place again if I visit Kyoto.

Stayed in February 2024

Friendly and welcoming staff. Room had everything you need for a proper ryokan experience. Delicious breakfast.

Stayed in February 2024

Everything is perfect

Everything is perfect

Stayed in December 2023