Room has a good view, good location & staffs are all so friendly.

Stayed in May 2024

Onsen is scheduled - they have only one onsen, so they have time schedule for men and women, it is not too comfort.

You get, what they promise. Rooms are renovated and clean, it is nice place to stay.

Stayed in April 2024

N/A

Beautiful view of Mt Fuji, very spacious and clean room, large bath and Family Mart is just outside the door.

Stayed in March 2024

I don’t know if there wasn’t a free tea or coffee in the room in this hotel. Of all the hotels i’ve been this is the first time there wasn’t any. But it’s all good

It is clean and comfortable. Near the convinience store and the Fuji-Q

Stayed in April 2024

I stayed during April, and I inquired if they could turn on AC which they declined, they said wait until the night and open window for the breeze. But during the day it’s really hot, would prefer if they could adjust to turn on AC just for maybe late morning to late afternoon.

Location is good, plenty of convenient stores around. Easily accessed by car.

Stayed in April 2024

The facilities are old

Public bath

Stayed in March 2024

Nothing

The location and amenities good views and friendly staff

Stayed in April 2024

The location is good if you are going to climb mount Fuji, as it is near the start of the traditional pilgrimage route.. However, if you go for sightseeing, staying in Kawaguchi is much more practical as all sightseeing busses now leave only from there.

Decent sized and modern room, decent bathroom.

Stayed in April 2024

West Inn Fuji Yoshida is a hidden gem in Fujikawaguchiko. Behind the hotel is the magnificent Mt Fuji, which can be clearly viewed from some of the rooms. The double room was clean and considerably spacious. The free public onsen provided by the hotel was nice and sufficient. Family Mart is just right next to the hotel and 7-11 is across the street. Parking was easy and convenient. What made the biggest difference was the kind personal assistance rendered by the hotel owner. Great and warm service! Highly recommend!

Stayed in April 2024

Nothing

We had the best mt Fuji hotel view of our trip and kind hotel staff. The hotel is near some great restaurants and in the middle of all the stations which are easily walkable.

Stayed in April 2024

The location is 15 min walk from nearest bus station. Not very good for rainy days.

The staff is so nice. Helped us get a taxi. They were patient and friendly.

Stayed in April 2024

The price is too expensive but I understand it's the holiday season.

I love the bed very much which is very supportive and comfortable! I also like to surrounding which is very convenient with restaurants and shops. Lawson convenient store is right next to the hotel! Mt. Fuji is behind the hotel. Glad I could see it for one day due to a clear day during my three days trip.

Stayed in March 2024

Very little English spoken by staff. A bit of a mix up with payment. They did not accept PayPal for booking, so I had to submit my credit card , which I don’t usually like to do. I had assumed that the payment had come out prior to my arrival, as all the other hotels had. I was a little embarrassed when it was indicated that I still had to pay, when I mistakenly assumed that had already been done. As much my fault as anyone, as I misread the instruction that they would take the payment direct. After checking my accounts, it was noted that I had not made a payment yet..I have so may outgoings with the trip, this nonpayment slipped by me.

Clean, close, quiet.

Stayed in April 2024

The location of the hotel is between the two train stations, fair bit of walking. Come via public transportation can be challenging. It is good for people with a car, as hotel has a big car park.

The hotel room is comfortable and clean. The hotel staff are extremely friendly and helpful. It was raining and cold the day I was leaving. One of the hotel staff gave me a lift to the Mt Fuji station in his own car. Sorry I didn't get his name, but thank you so much! There are two convenient stores at the door step and a few food places within walking distance.

Stayed in April 2024

The beds were really hard and pillows very thin but for a night it was fine.

Fabolous staff, very friendly. Location is perfect, 10 min walk from bus stop & Fuji Q Highland, near by restaurants and 711.

Stayed in April 2024

Nothing.

Good location, 10 mins walk from The highland bus station, many restaurants and shops around.

Stayed in April 2024

The walls might be to thin, you can hear the neighbors

The staff is super friendly and helpful. I had an incredible view of fuji San through my window and even a massage chair. Loved it

Stayed in March 2024

A great small accommodation with a window view of the Fuji mountain. Really nice Onsen, with Sauna. Parking on site for free. Easy checkin process

Stayed in March 2024

Our room was on the first floor, and we were able to see the top of Mt Fuji on a cloudless day. The room was clean with USB compatible charger.

Stayed in March 2024

The hotel does not have breakfast. The bed is very small and it was not comfortable for us as a couple to sleep on it.

Nice hotel. Located about 7 minutes walk from Fuji Q Highland park (from the south entrance which is not the entrance. Officially). We got a room with an amazing view of Mount Fuji and it was amazing to start the day with this view. The Wi-Fi in the room is fine, occasionally disconnects. There is an Onsen in the hotel.

Stayed in April 2024

The room was fine, albeit a bit small. What was great was that the staff were willing to help me find my lost guide book on Japan.

Stayed in March 2024

A bit of walk from bus/ train station for some people.

Beautiful room views of Fuji, wonderful staff and Japanese breakfast.

Stayed in March 2024

Everything was perfect.

Highly recommend. Amazing view, in a quiet location. The Fuji can be seen from everywhere even from the room. Greta onsen. Free parking. Very close to restaurants and supermarkets. Amazing service.

Stayed in March 2024

Pillows were small and uncomfortable. Had to ask for more, which the staff quickly supplied.

Outstanding view of Mt Fuji. Great location along main rd with lots of restaurants close by. Excellent friendly staff whom were very helpful despite low spoken English.

Stayed in March 2024