The ventilation of bathrooms is not that great so that it could get relatively humid.

The owner was very helpful and informative. The location is good for travellers with rental cars or backpackers who rely on public transport. It is very close to bus stations, essential for travellers who don't drive. Packed bentos were very well considered for travellers wishing to start their hiking journey early in the morning.

Stayed in April 2024

very nice host and great bento!

Stayed in January 2024

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This place and its staff are awesome!!! What a spot. Very helpful, very comfy and the breakfast was amazing!!

Stayed in December 2023

There are no many stores nearby.

It is close to bus station.

Stayed in October 2023

Very kind and helpful staff, we had a nice stay. There is everything you need. It was also quite close to a bus stop (中央) Breakfast package is very nice

Stayed in August 2023

The spiders that came into the room from outside. The staff was helpful in removing them but an annoyance.

The staff was so nice and helpful, really lovely. I loved the bento that was provided for breakfast.

Stayed in July 2023

Lighting in the room was too harsh, needed a second light like a lamp

Yummy bento , lovely staff, beautiful nature location

Stayed in July 2023

Room is too small for 3 persons

Quiet ambience.

Stayed in June 2023

a bit far from everything

staff were helpful

Stayed in April 2023

Room and bathroom were a bit small (even for Japanese standard)

Helpful staff, comfy common space.

Stayed in March 2023

The property mentions that a shared kitchen is available, however the managers wouldn't let the guests "due to Covid". Whether they decide to let the guests use the shared kitchen space is up to the management and I respect that, however they should inform their guests in advance of what the conditions are. If they only allow guests to use the microwave and oven toaster, they should specify that clearly. I only stayed for a short period so it was not a big problem for me, however I met many travelers who were planning to stay for 1-2 months there and they were very disappointed about not being able to use the kitchen. Most guests chose that property because they wanted to use the kitchen and many would have booked a different place if they had known the "new kitchen rules". The wifi was also extremely slow (basically unusable), so if you need to use the internet for work or else, I would recommend staying elsewhere or checking their connection reliability in advance.

The location was convenient for hikes in the Yakusugi Land area (Jomonsugi, etc) The shared living and dining space was comfortable and a great place to meet other travelers. It was really nice to have the breakfast or lunch box options for those of us going on hikes starting early in the morning.

Stayed in January 2023

The room was a little dusty and I could find cobwebs behind the table. It's pretty barebones for the most part, but I could appreciate this as a charm to the place.

It's a neat little guesthouse located a 30-minute walk from the heart of Anbo, the nearest 'town'. The staff was really hospitable and saw to my every need. Both the breakfast and the bento were great!

Stayed in June 2022

We woke up with a huge huntsman spider in our room, which is something that can happen out in nature, but there was no one in the the house to call for help. Reading other reviews I was looking forward to meet the staff, but somehow we were not lucky during our stay.

Location is close to a bus stop, there are some restaurants in walking distance. It was nice to have our own bathroom. They had some helpful information on their website. In general the accommodation was clean and we had anything we needed. The included breakfast options were also very nice and delicious.

Stayed in May 2022

The room was rather basic but it was acceptable for a one-night stay along the way and for the last minute booking. We got a good restaurant recommendation just 300 meters away - that was really excellent choice!

Stayed in October 2021

The whole crew of Suginoko is awesome! They try to help you with everything and make the best out of your stay. Even if the communication always takes a while by using the translator they never get tired answering your question or giving recommendations. Ayumi thank you for everything - you are such an adorable person!

Stayed in March 2024

My review is concerning the hostess. The management of this guest house is very strict and controlling to a point where it got unpleasant for me to stay there. Me experience with this wonderful island unfortunately got tainted by living under these circumstances. One day after getting home from a 10 hour hike in the forest, just when I entered the guesthouse, I got accused of theft, which was a misunderstanding. The hostess's lacking communication skills makes her act rude and mocking which I find unacceptable. After that experience I decided to check out one day before I had planned to, just to get away from that place. A word if advise, don't check in at all.

Stayed in March 2024

I slept on an extremely comfortable futon, and was given everything needed to recharge at the end of a long day exploring Yakushima and be prepared for the next one. The staff were incredibly fun and welcoming, and did an excellent job of checking in on every guests itinerary for the day to make sure they had what they needed/knew how to get there and back in one piece. The breakfast bentos and optional lunch bentos were a convenient and filling way to feed an all-day hike. Everything was exceptional.

Stayed in March 2024

- Misleading information and inaccurate photos. False advertisement. There is no access to the common area or kitchen. The reason given is Corona virus . However, they put up a Christmas tree and they closed the area for the visitors. The owner and her staff/ friends were the only ones accessing it and they were spending time there talking loudly and making a lot of noise. So, the rules apply only to us and apparently guests are the only one susceptible to get Corona virus and spread it. We had to eat our food in our small rooms as we didn’t have any dedicated space for that. We couldn’t even meet or interact with other travelers which is an important part of the experience. Furthermore, the breakfast included was a cold bento instead of a warm meal as advertised. We had the same bento for 10 days straight. It was prepared the day before and kept in a plastic bag near the shoes area. We can’t even warm it up as the microwave can be used only between 17:00 and 20:00. - Too many rules. I have been living in Japan so I am familiar with the common rules but this was another level. I was shocked but the amount of restrictions and signs everywhere. We couldn’t relax as we had to think every time about the rules. - No respect for guests. They were banging in the doors and walls and were using vacuumn cleaner and washing machine early in the morning. I understand that they have to clean but not as early as 7:00 or 8:00 am. We were in a holiday and we were hiking so we were tired. Furthermore, the owner was rude and disrespectful toward my aunt. My aunt doesn’t speak Japanese and she doesn’t live in Japan. She was confused by all the long list of unusual rules and the owner yelled at her. We believe that the owner doesn’t care about the guests at all. She wants to cash in the money without providing any service. She thinks of the place more as her home/ her territory than a business.

Nothing The worst service and hotel in my life and it is a shame that it happened in Japan. Japan is famous for its high quality service, its professionalism and its politeness and respectfulness. I am really disappointed especially that it impacted our experience in this beautiful and amazing island . - Zero cleanness. We stayed for 10 days and not once they cleaned our room. We vacuumed by ourselves. Moreover, I found two worms in the refrigerator where we stored our food ( the refrigerator of the guests is different than hers and her staff). It means that they don’t clean the refrigerator used by the guests. The owner will clean and make the effort when it is « her area or staff area » and she will make little to no effort when it is the guests area.

Stayed in December 2023

The owner was rude , Ove actually never bee spoken to like that by any guesthouse ever in 40 years of travel. I would never go back there . It was a sad last night of my time on the island. Also they said it would include breakfast and then upon arrival said that they couldn't offer that anymore. I wasn't allowed to use the kitchen, or spend any time outside my room. I think she was afraid of covid.

The bath tub was great

Stayed in November 2023

Close to Anbo Port and restaurants (about a 25-35 minute walk if you don’t have a car). Bus stops conveniently located for trips to Jomon Sugi & YakusugiLand. Ask host or information centre for times and locations. Friendly staff. I recommend at least 3 full days in Yakushima.

Stayed in December 2023

Attention from host was very poor. She was very rude. When we arrived, she didnt even say welcome. She wake us up in the night yelling for telling us hostel rules and then send us a menacing message vía booking.

Bento breakfast

Stayed in October 2023

Host was quite harsh and rude. We don’t speak Japanese and the experience was very unpleasant. We understand the rules and the need to keep to them. We tried our very best and adhered to them but definitely do not appreciate being berated like school children. Unless u are a hiker who just needs a space to rest, no frills; otherwise - do consider otherwise.

Nice quiet space

Stayed in October 2023

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Suginoko is an awesome place! If you come to Yakoshima with the ferry, it's not that far away from Anbo and easy to get there of foot, and with the bus as well! The accomodation is clean, cozy, it embraces the nature. Ayumi-san is really helpful and were super nice whenever we had "problems" or questions! Cheers Daniel & Chieri

Stayed in April 2023

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Amazing food for beakfast, the host was super lovely, the location is close to everything (I really recommend renting a car for get the most out of Yakushima). The rooms were small but had everything needed.

Stayed in April 2023