Reviews of Hakone Yutowa 4 stars
250-0408 Kanagawa, Hakone, Gora 1300-27 , Japan
#34 of 136 hotels in Hakone
Guests' ChoiceReview score
Based on 797 hotel reviews
8.8Score breakdown
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Cleanliness
9.3
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Comfort
9.3
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Location
9.1
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Facilities
9.2
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Staff
9.3
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Value for money
8.6
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Free WiFi
8.9
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Reviewed: 28 May 2024
Maureen
United States11 reviews1 helpful vote10“Wonderful trip, relaxing stay!”- • Leisure trip
- • Couple
- • Condominium A (2-4 Adults)
- • Stayed 2 nights
Nothing, everything was wonderful.
Wonderful stay! We booked a condo suite, which was large and comfortable, with a spring-fed tub that had forest views! Great breakfast, and the location was perfect--close to the Gora train station as well as Gora park and some shops and restaurants.
Stayed in May 2024
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Reviewed: 25 May 2024
Divya
India6 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Condominium A (2-4 Adults)
- • Stayed 1 night
- • Submitted via mobile
Great location, right next to Gora station. Lovely room, we stayed in a condominium which had geyser Spring water in the bath tub itself. The hotel had lovely facilities including free drinks and snacks and a good breakfast spread. Overall we enjoyed our stay.
Stayed in May 2024
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Reviewed: 25 May 2024
Mr
United States2 reviews10“For an onsen trip on a modest budget, can't beat it.”- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed and Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
If possible, have booking.com set up so it's more clear for pricing, i had to look to make sure I was getting the meal, not the fault of the hotel.
Excellent onsen, many amenities, worth it if you're staying in gora in hakone.
Stayed in May 2024
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Reviewed: 24 May 2024
Stefanie
United Kingdom34 reviews3 helpful votes8.0“Modern looking hotel but a bit crowded”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Large groups of people enjoying free alcohol in the quiet zone/library meant it was very loud. In general quite crowded hotel with bus loads of people staying. Breakfast finished at 9 with last entry at 0830 which was quite early - on the last day the breakfast rolls run out and we were told we could not have any. Dinner in the hotel was comparatively expensive at 7600yen/person for buffet style.
We liked the on site massage therapist and the room we had was nice and big. The courtyard area was a nice chilled zone. Liked the manga library including English language manga. Location was convenient for the bus and train.
Stayed in May 2024
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Reviewed: 22 May 2024
Kym
Australia10 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Twin Room - Mobility Accessible
- • Stayed 1 night
- • Submitted via mobile
Breakfast was slightly disappointing. Lots of choices but many things were only warm when I expected them to be hot.
Dinner was excellent with many choices. Second floor area with food and drink was greatly appreciated. Close walk to station and a number of the attractions.
Stayed in May 2024
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Reviewed: 21 May 2024
Anastasia
Canada8 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
Hotels rooms in Japan do not offer wardrobes, commodes or enough coat hangers. So be prepared to keep your clothes in your suitcases. They also offer very limited amount of towels.
This is a beautiful hotel. The lay out is quite interesting (but not the most appropriate for people with disabilities).The room are very spacious especially for Japanese standards but the most basic of all the hotels we booked at this price point. Bathroom was small in comparison and outdated. Has a fridge, spa robe for the onsen and sleepers, beautiful kimonos for adults and kids. Breakfast was very good, with many options. We really liked that in the main lounge area which a big gorgeous space, overlooking the garden and surrounded by sitting loung areas with a library(loved the deco) , they would serve free drinks and snacks twice per day. The outside onsen was so sirene and the indoors was big and well equipped. We had a room on the same floor so it was easy to visit as you have to wait on a sitting area outside until once is free every 30 minutes. The whole Hakone area is gorgeous, picturesque and you have a lot of things to do and visit. It is a place which we could have stayed more than 2 nights. One of our most memorable stays in Japan.
Stayed in March 2024
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Reviewed: 20 May 2024
John
United Kingdom11 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Our room did not have a view but it was nice.
The whole stay was relaxing and the staff could not have been more helpful. The free snacks and drinks were s nice touch.
Stayed in May 2024
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Reviewed: 19 May 2024
Yi
Australia7 reviews10“Great place to stay with everything you need at the hotel.”- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 2 nights
Great location close to transport. The breakfast and dinner was great, better than I expected.
Stayed in April 2024
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Reviewed: 18 May 2024
Stacy
United States4 reviews10“Great location and very comfortable place to rest and relax”- • Leisure trip
- • Family with young children
- • Condominium B (2-4 Adults)
- • Stayed 3 nights
- • Submitted via mobile
The second floor of the condominium building did not have elevator access. We took the elevator to the third floor then walked down a floor with our luggage to get to our room.
We enjoyed the beautiful library and free drink stations. The condo rooms were spacious with comfortable couches. The location was convenient to many forms of transportation with a flat walk to the station and convenience store. We also enjoyed the breakfast and dinner buffets. There were many choices and all were clearly marked with allergens symbols.
Stayed in May 2024
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Reviewed: 17 May 2024
Orianne
France1 review10Exceptional- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed and Shared Bathroom
- • Stayed 1 night
Perfect
Stayed in April 2024
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Reviewed: 16 May 2024
Diane
United States26 reviews1 helpful vote8.0“Quiet location, amazing hot tub”- • Leisure trip
- • People with friends
- • Condominium A (2-4 Adults)
- • Stayed 2 nights
- • Submitted via mobile
Some of the areas were dirty, very hard beds and pillows
Access to a private hot tub, good breakfast, friendly staff, quiet location.
Stayed in May 2024
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Reviewed: 14 May 2024
Ah_ha
United States66 reviews11 helpful votes10Exceptional- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed and Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Sometimes got lost going from east to west wing but oh well....
Got upgraded to bigger room and very comfy bed. Got public onsen that can be used privately. Provide snacks and comprehensive breakfast. Close to train station.
Stayed in April 2024
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Reviewed: 11 May 2024
Dominik
Germany21 reviews4 helpful votes10Exceptional- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed and Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Key cards instead of regular keys would be more convenient
Great accommodation all around with lots of amenities
Stayed in May 2024
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Reviewed: 11 May 2024
István
United Kingdom18 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed and Shared Bathroom
- • Stayed 3 nights
- • Submitted via mobile
Non
The private onsen was so good.
Stayed in May 2024
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Reviewed: 9 May 2024
Tracy
France34 reviews3 helpful votes10“Lovely hotel with all comforts”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
The private spa is great. The breakfast was fantastic and dinner was good value. Free drinks in the lounge, amazing. Great place to stay!
Stayed in May 2024
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Reviewed: 9 May 2024
Morten
Norway5 reviews10“Exelent.”- • Leisure trip
- • People with friends
- • Double Room with Small Double Bed and Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
More types of onsen would be nice.
Everything.
Stayed in May 2024
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Reviewed: 8 May 2024
Tiago
Portugal18 reviews8.0“Very nice hotel, close to the train station”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed and Shared Bathroom
- • Stayed 3 nights
Although the breakfast is good, I think it needs more "continental" options. I couldn't find stuff I'd expect to find (such as ham and cheese)
Hotel has nice amenities, has complementary drinks and desserts, staff is friendly, rooms are large and comfortable. Hotel also provided umbrellas because it started raining
Stayed in April 2024
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Reviewed: 8 May 2024
Jerry
United States15 reviews10“Awesome Place to Stay”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed and Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
The entire hotel was awesome, plus it offered private onsen for guests.
Stayed in May 2024
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Reviewed: 7 May 2024
Ingihan
Belgium7 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
Nothing
Big room, super nice amenities inside the hotel, private onsen and public ones, plus a nice library with comfy places to read, sweets and drinks. The beds are traditional but with a mattress, so if you have bad knees, take into consideration, very comfy but low in height. Very close to the train station and ropeway to go to the lake.
Stayed in May 2024
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Reviewed: 6 May 2024
Tatiana
United States19 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed and Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
Nothing
The food, the location!
Stayed in May 2024
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Reviewed: 6 May 2024
Melissa
Australia14 reviews1 helpful vote9.0“Relaxing stay close to Toyko”- • Leisure trip
- • Group
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Quite expensive for the value
Great common area, relaxing onsen, beautiful fire place
Stayed in April 2024
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Reviewed: 5 May 2024
Joanne
Australia16 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed and Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
Not great coffee
Loved the free snacks and drinks nice after a big day exploring Nice gardens Opening windows Very chilled atmosphere Fun to come up on zig zag railway 2 stations a short walk away Rope line start a short walk
Stayed in April 2024
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Reviewed: 1 May 2024
Jack
United Kingdom19 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Expensive, but almost all hotels in Japan are
Great facilities, peaceful, great location
Stayed in April 2024
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Reviewed: 1 May 2024
Merav
Israel28 reviews1 helpful vote10“Nice and recommended”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
A lot of stairs to climb
Clean, elegant, very spacious, many nice corners and places to seat and relax, great food, nice staff, good for kids and youngsters yes very quiet
Stayed in April 2024
