Nothing

It’s in a quiet pretty location with its own private outside onsen. The host is lovely and so helpful. It was nice having the toast and eggs included for breakfast.

Stayed in April 2024

The room was worn out. Chairs fabric was torn, carpet had stains on it. The really bad part was that I didn't have hot water in the shower. After maybe 10 minutes I finally did get hot water, my guess is that someone in another room was also taking a shower and that effected my shower. In any case I was eventually able to take a shower, but it wasn't a good experince

The room was big and many amenities were provided which I actually didn't expect. The owner was very nice and used a translator app to communicate with us. The breakfast included was very simple (toast and hard boiled egg) but not bad. The free private onsen was lovely and for the room price it's really great value

Stayed in April 2024

Nothing to dislike

Small friendly hotel and the hotel lady went out of her way to help. Despite Booking.com mentioning that there is no WiFi, well, there is, which was an added bonus. Also loved the hot spring

Stayed in March 2024

all good

Very nice small hotel with a tiny private onsen. Very quiet location but walking distance from the restaurants and easy driving distance from the big onsen and the hiking in the mountiains. Simple breakfast included.

Stayed in March 2024

The staff here is super friendly (including the cat Mimi) and I loved the private onsen. You also get a pretty good view of sakurajima from the room.

Stayed in March 2024

Very nice, sweet and helpful lady at the reception! Thanks!

Stayed in March 2024

The water in large spa house was not hot enough

Nice staff and hot spring water in small spa house

Stayed in March 2024

Absolutely amazing staff and the double private onsen was a delight. The simple breakfast was a welcome addition and the room was really big with comfortable beds. 100% recommend!

Stayed in December 2023

Staff is super friendly and the hotel is sparkling clean.

Stayed in December 2023

There was no water boiler. Only pot with hot water was available.

The view from the house was exceptional

Stayed in November 2023

/

The host is lovely and has such a warm disposition! She made sure I was comfortable and well taken care of. The breakfast she made (eggs and bread) was very simple, yet satisfying! She made sure that I was aware of all the facilities and how they are used. Would definitely stay again!

Stayed in October 2023

Cute little place to stay quietly in the mountains. The host was lovely, so considerate and accommodating. A yummy breakfast of toast and boiled eggs was a surprising bonus, as well as the onsen on site for guests to use, so relaxing! The place was super clean and had everything you needed. Would stay again!

Stayed in September 2023

super clean! the people working there are so kind and warm-hearted. great experience!

Stayed in May 2023

The hotel was a challenge to get to, not sure if it was a Google map/gps navigation issue. Would be useful if there were more signposts along the way.

The room was big and the service was excellent. Breakfast was simple but yummy. Use of the onsen was almost like having your own private onsen. There is a tag outside the onsen to indicate if the onsen is currently in use and thus unavailable.

Stayed in May 2023

Amazing friendly and helpful staff! They even carry your luggage up to your room. Upon arrival, they texted information about their place. Communication is Japanese only. Loved the choice of indoor or outdoor private onsen. Rooms are very spacious, with free wifi and free breakfast (toast, egg, coffee, or tea) in the morning. Good value for money!

Stayed in May 2023

One of the sweetest hostess I have ever met. Willing to go out of her way to help us. The hotel is not new anymore but she is so engaged that fills any gap the hotel might have. There is an onsen you can use privately at no charge and breakfast was also included in the price. The room was quite big for japanese standards. Highly recommended!

Stayed in April 2023

The room was a little stuffy and was about a 5-10 walk from the main Kirishima Onsen village center. I would recommend a flashlight at night since there are no dedicated pedestrian sidewalks.

The onsen outside in a covered outhouse and light continental breakfast was the highlight. The room was comparatively large as well.

Stayed in March 2023

All good!

Place was fantastic, lovely room, onsen was free & our host was amazing. We arrived in the evening & not had dinner so she asked what food we liked then drove us in her car to a couple of restaurants, found one open then came back to pick us up when we'd finished. She chauffeured us to & from dinner the next night also. Nothing was a bother for our host during our stay.

Stayed in April 2023

The onsen was not working

Classic 1960s retro motel. In fact , more than retro - I think it has just been meticulously maintained for decades

Stayed in April 2023

Nothing

Thanks for the warm hospitality of the hostess, and introducing us to have a delicious shabu dinner and eel rice as lunch the next day. The breakfast is simple but yummy. We all enjoy the onsen.

Stayed in April 2023

beautiful view with very quiet and confortable the best thing is hot spring in the property especially private time

Stayed in April 2023

- totally overpriced for two persons - one nice older lady had to do all the work, never saw anyone else in two days - no cleaning of the room during our stay - the onsen facilities were so dirty I did not want to use them - overall a place which might have seen netter times in the past...

- Location and size of the room

Stayed in October 2022

I really enjoyed the onsen and the breakfast. The staff was also lovely. If you can speak basic Japanese or have a good translator it's no problem to communicate. I would stay again for sure!

Stayed in October 2022

nothing special

friendly stuff

Stayed in September 2022