Facilities a bit old

Full view of Mount Fuji !

Stayed in April 2024

bed and pillows are not comfy, old room and toilet

really good view, breakfast and dinner are delicious

Stayed in March 2024

We had a rainy stay - but still loved the traditional rooms and baths. The dinner was very delicious and breakfast was too. Location is close to more places if you have a car. Hope to come again and see more Fuji!

Stayed in April 2024

A bit far from central (Kawaguchiko) so need car hire. But that’s what makes it worth it for unobstructed Mt Fuji view. The bus runs 4x a day to Kawaguchiko. Bus stop is just outside the hotel. There’s one bus to Shin Fuji for Shinkansen just need to check timings.

The best unobstructed view of Mt Fuji from the room and onsen!! Room is spacious, daily housekeeping, fresh yukata and toiletries. Automatic toilet. Tea set and nice chair and table by the window. Traditional dinner and breakfast were delicious!!!

Stayed in March 2024

the buros onsens are excellent with marvelous view of the Fuji. overseeing the mount across the lake shoji.

best view of Fuji ever. no need to squeeze into congested Kawaguchiko tourist area. the air and water smells of nature far above any human concoction.

Stayed in March 2024

Staff is good they will help you anything

Stayed in February 2024

The view, the staff, the spacious room

Stayed in February 2024

Nothing we didn’t like.

This is the best hotel I’ve ever stayed at. My boyfriend worked at 5-star hotels in the past and even he said the service at this hotel was impeccable. We were very lucky to see Mt Fuji from our room and the private onsen. We also loved the traditional Japanese room, the dinner and breakfast selection and being able to wear the yukata provided by the ryokan. Definitely the most authentic Japanese experience of our trip. We wish we had stayed longer than just one night. We will be back at this ryokan every time we visit Japan from now on.

Stayed in February 2024

Had to be mindful of the bus schedule as transport to and from the hotel can be tricky, especially if it's snowing. Staff were very helpful with making sure we got on the bus after check out so it all worked out great.

Obviously an amazing location for viewing Mt. Fuji. Right at the lakefront and a hike to a lookout nearby, we were lucky to get an afternoon with clear weather before it got snowy. Outdoor onsen with a view was amazing even if Mt Fuji was covered by clouds at that point and the breakfast and dinner served at the hotel was great. The room was spacious and very comfortable with a lovely view. Even if we didn't get to see Mt Fuji at all, it still would have been a very nice stay

Stayed in February 2024

I love private onsen so much!

Stayed in January 2024

A bit old and the rooms need a bit of change

The location, the staff, the view and the food 10/10

Stayed in January 2024

Needs a little bit of furnishings to look more updated.

The window view shows Mt Fuji exactly in the middle. Private onsen for shy people suits me well.

Stayed in December 2023

Room was quite dated and toilet area was old and worn. No shower or bath facility in the room I was in, but we showered at the common private bath you could book at the rooftop for free. Even though we arrived to check in at 3.30pm, some of the premium sunset or sunrise slots were already taken up.

Loved the traditional ryokan dinner and breakfast. Dinner was quite extensive. There was a choice of beef or pork, with fish/prawn sashimi and many other fanciful side dishes. Staff was very friendly and approachable. Mount fuji view from the room.

Stayed in November 2023

Hot water at night was not warm enough

The food was fantastic and authentic . The private onsen experience was amazing. Staff was accommodating and helpful

Stayed in December 2023

We can see Fuji mt from our room. Greate dinner & breakfast

Stayed in November 2023

Hot water only available at certain time. When it’s cold, you will have to bath at the public bath room.

Gorgeous unblock view of Mt Fuji. Zen like room and wonderful meals.

Stayed in November 2023

Location wise a little far from the town, best is to drive to come. The property a little old..

We love the place, serene and have best view of mount Fuji when weather is clear. The place also offers kaiseki dinner and hearty breakfast. Also the free private onsen for 30mins for taking photo with Mount Fuji backdrop.

Stayed in November 2023

The onsen is not natural hot springs and had a slight chlorine smell.

I really enjoyed the dinner meal, had a whole range of interesting local food that I have not tried before. The view from the room and onsen had an exceptional view of Mount Fuji as well. It is a small, humble and cozy stay. Although the building is pretty old, it is still extremely well maintained.

Stayed in November 2023

The bathroom in our room smelled bad.

The location of this hotel is simply amazing. Mount Fuji views from the lake across the street, the private onsen and from our room. I loved the style of the room and they also provided us with “Yukatas” which was lovely. The staff was very nice.

Stayed in November 2023

We wish we could have tried the private onsen but it was rainy so it has been cancelled

Great view of lake and and dinner and breakfast was excellent

Stayed in November 2023

The onsen was AMAZING. You have a full view of the Fuji-san. I was delighted. Also every room has a view to the Fuji-san, I guess. That's so beautiful. The reason why I went there ♥

Stayed in November 2023

Nothing, it was amazing

The hotel is amazing, the food was delicious and the view was incredible, the private onsen is an amazing way to relax and the staff were so friendly! If you’re thinking about visiting this place you should definitely!

Stayed in November 2023

Smell in toilet

Food was so fastastic!!

Stayed in October 2023

The shower area inside my room was rather uninviting, I think the walls were a bit moldy. I stayed out of that room (which had a proper door separating it for the rest of the room). It did not bother me much, as the onsen facilities were a good substitute. Public transport accessibility is definitely an issue, as there are a very limited number of buses that run by the hotel each day. One should research a bus timetable beforehand, in order to avoid getting stranded (both in Kawaguchiko and at the hotel). One small nitpick of note is that if you stay multiple nights, you have to reserve your 30 min private onsen slots with the front desk for each day. I missed out on one slot because I was unaware of this.

The room, view and private open-air onsen were great. Absolutely the highlight of my stay here. The provided green tea kit (with thermos hot water) and the Mt. Fuji cookies were a nice touch. Air conditioning worked great, the temperature was constantly perfect. The staff was super friendly and helpful, I did not have any issues communicating in English and my basic Japanese was not needed. The kaiseki dinner+breakfast was excellent, both in taste and in optics. The traditional Japanese bedding was fine, I slept well, even though I'm used to western beds.

Stayed in October 2023