990-0043 Yamagata, Yamagata, Honcho 1-7-42, Japan
#10 of 21 hotels in Yamagata
Guests' ChoiceBased on 203 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
7.6
Facilities
7.6
Staff
8.6
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 20 April 2024
Leigh
United KingdomDated decor and no restaurant facility for evening meal. Also no bar in the evening.
Helpful staff
Stayed in April 2024
Reviewed: 22 March 2024
Ooi
SingaporeThe central aircon can't be adjusted.
Big Room, comfortable beds, good variety of breakfast
Stayed in March 2024
Reviewed: 5 March 2024
กรวิทย์
ThailandThe bathroom is in quite old condition.
The service staff is very good. And the rooms are very spacious and comfortable.
Stayed in March 2024
Reviewed: 17 February 2024
Lam
AustraliaOne of the bath towers were old and a bit of smell
Safety, nice service and friendly staffs
Stayed in February 2024
Reviewed: 10 February 2024
Wolfgang
JapanLocation few minutes from station, friendly staff, stayed only short night on the way to ZAO, overall good experience
Stayed in February 2024
Reviewed: 8 February 2024
Diane
New ZealandEverything, good size room great facilities, easy parking and helpful staff. Would definitely stay again
Stayed in February 2024
Reviewed: 5 February 2024
Mick
AustraliaThe double room was a little small and there was tile damage on the bathroom walls where you could see damage to the wall paneling. There also could have been more coat hangers in the hanging space, as we used all that was provided and would have liked a couple more, as it was winter during our visit. Perhaps the room was a little to hard to cool down if the heater was turned up too high. The boys had to get a key to open their window.
The location was close to restaurants and shops so that walking was the best option. The twin rooms were spacious. Rooms were clean and fit for purpose.
Stayed in January 2024
Reviewed: 31 January 2024
Juliana
AustraliaOnly 1 washing machine and dryer
Nice large hotel, comfortable and breakfast is fantastic
Stayed in January 2024
Reviewed: 20 January 2024
Dorian
United KingdomGood choices for breakfast.
Stayed in January 2024
Reviewed: 9 January 2024
Ochir
JapanThe room was entirely so old and need a reform.
Stayed in January 2024
Reviewed: 31 December 2023
Annie
JapanNice hotel ! Comfortable and clean is important! We will choose grand hotel for our next trip!
Stayed in December 2023
Reviewed: 18 December 2023
Sandy
AustraliaThe property is quite old and staff had limited English speaking. Breakfast is average.
The location.
Stayed in December 2023
Reviewed: 5 June 2023
Piyaphorn
Thailandno
all
Stayed in March 2023
Reviewed: 9 May 2023
Mallory
United StatesParking costs 1000 yen a day, but there are other parking lots that cost less a day. It seems weird to charge that much when there are two much cheaper parking lots literally next to it
Breakfast was nice. It was 2000 yen but it's a buffet so you can get your fill in if you think it's worth it.
Stayed in May 2023
Reviewed: 26 April 2023
Sebastian
United KingdomThe breakfast buffet was nice but was a little limited in some parts. The scrambled eggs were like a runny paste without flavour. No fruit except a limited choice of orange or pineapple.
The pain au chocolat and croissants at the breakfats buffet were excellent. The dumplings and salmon were delicious too! The bacon and sausage were nice and the soups and rice were nice too. Despite being a little limited, it made for a satisfying breakfast. The bathroom had good hot water instantly and the coffee machine in the room was impressive. The staff were very friendly, polite, and helpful.
Stayed in April 2023
Reviewed: 15 April 2023
Sam
SingaporeThe cleanliness is fair
It is centrally located
Stayed in March 2023
Reviewed: 10 April 2023
Brenda
Canadait was a long walk from the station with luggage. without luggage it would have been no issue. I didn’t know the bus system well enough to know I should have taken one. on the map it didn’t seem far enough to warrant a taxi
beautiful lobby and helpful staff
Stayed in March 2023
Reviewed: 3 April 2023
Dovilyn
Japanwater drips in the bathtub floor when using the shower head. I have to keep myself aware and try not to let the water runs down on the side of the tub because i don’t like the floor getting wet. bathroom is old but clean.
Location is perfect, close to places we planned to go. I love the coffee maker in the room, freshly brewed coffee in the morning is great!
Stayed in March 2023
Reviewed: 19 March 2023
Mun
Malaysiacomfortable & good location
Stayed in March 2023
Reviewed: 18 March 2023
Gopal
IndiaWe visited Yamagata with family. The stay is hotel was superb. The hotel is equipped with all the necessary items. It is close to city center.
Stayed in March 2023
Reviewed: 26 February 2023
Gabyogawa
JapanThe only reason i'm not giving a 10 is because I chose this specific hotel because of the private onsen(since one of us has tattoos) but it was closed and he wasn't able to enjoy it after a long day of skiing
-Amazing location, right in front of the main gondola that takes you to the top of Mount Zao. -Staff was very nice and arranged our discount coupons (from the National Travel Campaign) very quickly -Discounted ski tickets -Loved the indoor and outdoor onsen
Stayed in February 2023
Reviewed: 24 February 2023
Frederic
SwitzerlandThe reception staff was amazing. So helpful, beyond all expectations.
Stayed in February 2023
Reviewed: 23 February 2023
Loke
SingaporeThe room is spacious , clean and cozy. Staff are friendly , courteous and helpful. Nearby many restaurants
Stayed in January 2023
Reviewed: 20 February 2023
Zhiheng
SingaporeThe tv interface is hard to navigate.
Staff were friendly, clean, complimentary water.
Stayed in February 2023
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