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Reviews of Yamagata Eki Nishiguchi Washington Hotel 3 stars

990-8580 Yamagata, Yamagata, Jonanmachi 1-1-1 Kajo Central 24F, Japan

#11 of 21 hotels in Yamagata

Guests' Choice

Review score

Based on 72 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    8.0

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with View - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great and comfortable place to stay in Yamagata ! It is located at Kajo Central 24F, 990-8580, Yamagata Has access to JR Yamagata Station , S-PAL Mall and Kajo Central. Has access to high rise view of Yamagata Central. There is a Parking fee.

    Stayed in May 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They dont give a late check-out for free eventho only for one hour. It is usually subjected to the availability, how busy the hotel is. If the hotel busy, they cant give it out. But if its available and guest only ask for an hour, they usually give it free of charge. Perhaps different policy here. And the wifi is not very reliable

    Location, next to the station. Tho its a bit tricky to find because theres no signage in the building.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room is quiet small but I guess it is just an average room size in Japan Hotels

    I love that it is super close to the station and there is a direct passage from Yamagata station to this hotel, so you dont need to go down to the main street. I also like the Yamagata city view from our room

    Stayed in December 2023

  • Reviewed: 22 November 2023

    8.0
    The nighttime view from the window was absolutely beathtaking!!!
    • Leisure trip
    • Solo traveller
    • Standard Single Room with View - Non-Smoking
    • Stayed 3 nights

    There wasn't a breakfast service at the time of my visit. That might be because I stayed during weekdays in the month of October. I'm sure they have a buffet breakfast service at busier times of the week (weekends) and the year (spring and summer, no doubt). However, the hotel is very close to street-level cafes and restaurants. And, there were evening dinners available within the hotel. I couldn't connect to the WiFi. This might be because of the height of the building (24-floors) but there wasn't any problem using my smartphone. So, just a couple of very small hindrances to mention at a very nice place!

    A stunning view of the city, the moon, the stars, and the distant mountains, from the hotel's window! The location is very central buses, the train station, taxis, restaurants, and shops are all very close at hand. The staff were always willing to help. Plenty of amenities are left out for bathroom necessities. The building is very quiet which enhances the relaxation of the stay. Several speedy lifts give easy access to the rooms and the shops. Very nice!

    Stayed in October 2023

  • Reviewed: 30 October 2023

    8.0
    I’d recommend others to stay here.
    • Business trip
    • Solo traveller
    • Standard Single Room with View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The key wasn’t a card key.

    The hotel is connected to Yamagata station.

    Stayed in October 2023

  • Reviewed: 24 September 2023

    8.0
    Overall this stay was very good.
    • Leisure trip
    • Solo traveller
    • Economy Double Room - Non-Smoking with No View
    • Stayed 1 night
    • Submitted via mobile

    Location is very good

    Stayed in September 2023

  • Reviewed: 24 September 2023

    9.0
    Comfort and easy of stay in a bit old school business hotel. Awesome views and overall just a really pleasant stay.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with View - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is not included, and is a bit pricey (¥1500), so I didn’t try it. Might be worth it still, not sure as I didn’t try it.

    A bit old school business hotel for those 90s vibes. Super clean, excellent location connected to train station (no need to go even outside!), comfortable rooms with great views from 19th floor or above. Has a penthouse bar and a very good laundry / drier.

    Stayed in September 2023

  • Reviewed: 13 August 2023

    7.0
    Good hotel in a great location for those using the Shinkansen.
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking with No View
    • Stayed 1 night

    It was a little pricy but mainly because I had to book quite late.

    Very near the Shinkansen and very high up so no noise and great views available.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking with No View
    • Stayed 1 night
    • Submitted via mobile

    A little hard to find, but just ask some people and they will direct you.

    Everything I needed. Views from the 24th floor are wonderful.

    Stayed in August 2023

  • Reviewed: 18 June 2023

    8.0
    facilities were good but need better directions to find hotelm& English directions & info.
    • Business trip
    • Solo traveller
    • Standard Single Room with View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    difficult to find as it was on 24th floor of commercial bldg & all directions were in Japaneses] only. Checked in late so had to enter a dark corridor of bldg [had to guess where to go]. finally found lobby on 24th floor. your web page o=or email to customer should clearly explain how to find hotel. Also, no English instructions in hotel room [air conditioner, remote for lights, etc.] Pick up from hotel was complicated as no ground floor lobby to wait at. Suggest having English info.

    near station

    Stayed in June 2023

  • Reviewed: 16 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room with View - Non-Smoking
    • Stayed 1 night

    The bed was quite hard and uncomfortable.

    Good location, connected to the train station through a pedestrian bridge. Great view of the city from the hotel.

    Stayed in January 2023

  • Reviewed: 18 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room with View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    You have to first take an elevator to the lobby, then take another elevator to the rooms which is a bit annoying The hotel is a bit dated, feels like it's in the 80s or 90s

    Great location right beside the station, there's even a covered walkway straight to the building. The view is fantastic, I think this is the tallest building in Yamagata and the hotel is located at the top. There's also a Family Mart and a cinema in the building

    Stayed in February 2023

  • Reviewed: 8 February 2023

    8.0
    Good location for traveling around
    • Leisure trip
    • Family with young children
    • Economy Double Room - Non-Smoking
    • Stayed 1 night

    Location

    Best location

    Stayed in January 2023

  • Reviewed: 20 January 2023

    9.0
    Good price and quiet stay. Will come back again.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with View - Non-Smoking
    • Stayed 2 nights

    Not much food option directly outside hotel. but not an issue as i can walk over to the other side of the station for more food. Hard to locate hotel lift if you dont read japanese. Please put more signage for tourist to spot your hotel.

    Room was clean and quiet. There is a mini desk for you to work and tea to drink too. Front desk gave me 1 hour early check in :)

    Stayed in January 2023

  • Reviewed: 2 January 2023

    9.0
    Great option
    • Leisure trip
    • Solo traveller
    • Superior Single Room with View - Non-Smoking
    • Stayed 2 nights

    Nothing in particular

    Good breakfast with great views, and the room and bed were clean and comfortable

    Stayed in December 2022

  • Reviewed: 1 January 2023

    8.0
    The hotel experience overall was very good except for the slow internet access. Nevertheless a good value for your money
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking with No View
    • Stayed 3 nights
    • Submitted via mobile

    The internet access was slow.

    The room was spacious. I got surprised on the view deck on same floor (24th) with the lobby. The view of Yamagata City was breathtaking.

    Stayed in December 2022

  • Reviewed: 19 December 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room with View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    location

    Stayed in November 2022

  • Reviewed: 28 November 2022

    7.0
    reasonable
    • Leisure trip
    • Couple
    • Economy Double Room - Non-Smoking
    • Stayed 1 night

    near to train station

    Stayed in November 2022

  • Reviewed: 9 March 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room with View - Non-Smoking
    • Stayed 1 night

    Nothing.

    Great value for money. Was only here maybe 8 hours - just to get a night's rest to catch an early bus in the morning. This hotel gets my vote for its ease of access - you can walk here in a covered passageway directly from Yamagata station -- very nice when it's freezing cold outside and there's still snow on the ground, making walking treacherous. Rooms are a tad dated and small but bed was comfortable, and overall facilities clean. Price was very cheap so I will continue to stay here if I transit through Yamagata again. Unfortunately I did not get to try their breakfast but it looked pretty good.

    Stayed in February 2022

  • Reviewed: 28 February 2022

    8.0
    Good.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with View - Non-Smoking
    • Stayed 1 night

    Great location. The hotel and the station are connected through a covered walkway. Staff was nice and breakfast was good.

    Stayed in February 2022

  • Reviewed: 27 February 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Double Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    location and friendly staff

    Stayed in February 2022

  • Reviewed: 25 January 2022

    8.0
    Comfortable bed with a great view
    • Leisure trip
    • Solo traveller
    • Standard Single Room with View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hairs in the bath, sink and on the bed. Could do with more signage in English from the station

    Comfortable bed with a beautiful view

    Stayed in January 2022

  • Reviewed: 5 May 2024

    10
    Convenience store downstairs Staffs are very helpful Although they are not English speaking but they try their very be
    • Leisure trip
    • Couple
    • Standard Double Room with View - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Access key only one and quite inconvenient if one person has to be out and other person will need to open the door as the access card need to be slot for the electricity. Windows can be opened it would be good to be able to open a little at least for some Ventilation

    Convenience store downstairs Staffs are very helpful Although they are not English speaking but they try their very best to explain with a mobile translator. Laundrette is all available on the 20th level and it has very good drying machine Room is small but it’s ok for 2 pax with minimum belongings

    Stayed in May 2024

  • Reviewed: 21 February 2024

    5.0
    Ok
    • Couple
    • Economy Double Room - Non-Smoking with No View
    • Stayed 3 nights
    • Submitted via mobile

    Very small room. Not enough space to open two suitcases. Only central heating so room was very hot at night. Even with windows open it was too hot. The hotel is in an office building so need to catch two elevators to get to room. Expensive for room size.

    Location was good. Free coffee machine in the morning. Can leave luggage at reception

    Stayed in February 2024

Showing 1 – 25

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