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Reviews of The Yokohama Bay Hotel Tokyu 5 stars

220-8543 Kanagawa, Yokohama, Nishi-ku Minatomirai 2-3-7 , Japan

#12 of 143 hotels in Yokohama

Guests' Choice

Review score

Based on 174 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.5

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Showing 1 – 25

  • Reviewed: 28 May 2024

    8.0
    Recommend staying at this hotel
    • Leisure trip
    • Couple
    • Luxury Harbour King Room with Park View - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The Keikyu airport limousine bus to and from Haneda Airport made stop at this hotel. Staff at check in were very polite and friendly. One feature that many hotels have discontinued is the bell service where they’ve cut back staffing. Glad to say that this hotel still assist delivering your luggage, and going over the room features and answering any questions. Picked up our luggage at checkout and held until airport bus arrived. Subway was within a 5-10 minute walk for us.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Ocean Twin Room with Bay View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was plentiful though food meant to be hot was luke warm.

    Excellent location easy walking distance to shops and tourist attractions.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    A nice experience overall, though a little dated
    • Business trip
    • Couple
    • Executive Twin Room with Park View - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The hotel itself is a little dated, the rooms too. Didn't really like any of the pillows for sleeping but still had a good night's rest.

    A large room with a good view. The beds were very comfortable. They had all the possible goodies (shampoo, face masks, pyjamas, you name it they have it). Fantastic breakfast.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    My stay at this hotel with a private balcony was simply wonderful.
    • Leisure trip
    • Couple
    • Executive Twin Room with Park View - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    I thoroughly enjoyed my stay at this hotel. It was wonderful to have a balcony - this was my first time staying at a hotel with a balcony during my travels in Japan. The balcony provided a lovely outdoor space to relax and take in the views. I would highly recommend this hotel for anyone looking for accommodations with a private balcony in Japan.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Luxury Harbour King Room with Park View - Non-Smoking
    • Stayed 3 nights

    Quit a bit far from the Minatomirai train station. We stayed previously in Yokohama station and there were more shopping venues and things to do there.

    Airport limousine bus drop off directly to the hotel. Great dining experience at the hotel’s Oshima Restaurant on the first floor.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Good stay
    • Business trip
    • Solo traveller
    • Executive Twin Room with Park View - Non-Smoking
    • Stayed 5 nights

    Breakfast does not consider vegan guests (a lot of variety for non-vegan guests) - not many options. Had to pay for the pool.

    The hotel is very clean and in a good location near the convention center. Very friendly and helpful staff.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Twin Room with Park View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Its location with connection to train station. Also a drop off point for an express bus svc from Narita. Beautiful view from balcony of sakura lined roads below and panaromic view from high fl.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    A lovely hotel overlooking Yokohama bay, perfect for the cruise terminal, giving excellent service.
    • Leisure trip
    • Couple
    • Luxury Ocean Twin Room with Bay View - Non-Smoking
    • Stayed 1 night

    Nothing. Everything was excellent

    Large room with views across the bay. The bathroom had two sinks, a lovely bath looking out over the bay and a separate large shower cubicle. Perfect location for getting cruise ship from Yokohama cruise terminal. The staff were very helpful and respectful.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Genius❤️
    • Leisure trip
    • Couple
    • Luxury Harbour King Room with Park View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location & the cleanliness ❤️

    Stayed in May 2024

  • Reviewed: 24 April 2024

    10
    The room was exemplary, but the staff were just as helpful. Thank you all for your help!
    • Leisure trip
    • Couple
    • Luxury Harbour King Room with Park View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That we couldn't stay longer - it was a lovely stay for our honeymoon.

    The room we got was overlooking the Wanda World theme park and much of Yokohama Harbor. The bathroom had a delightful soaking tub and shower, while the bed was a true king. Honestly spent much of the evening watching the city below, enjoying a night of relaxation.

    Stayed in March 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Twin Room with Park View - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    View from the room was fantastic! Large size room for Japan and great value for money. Perfect location for sight seeing and shopping. Will definitely be back.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Great Hotel. In the middle of many tourist attractions. Easy to get to on the train.
    • Leisure trip
    • Family with young children
    • Luxury Harbour King Room with Park View - Non-Smoking
    • Stayed 2 nights

    Nothing. Perfect.

    Rooms were amazing. Great view of the harbour, amusement park at night all lit up, ferris wheel etc. Open the curtains and watch the amazing sites of Yokohama. Excellent bed and bathroom. Hotel put our two rooms next door to each other.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Harbour King Room with Park View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    If you stay a few days, the tooth paste is too little. So we have to open a new brush package just to use the tooth paste. What a waste

    Excellent hotel. Worth to try

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    It is connected with Queens mall and everything is available when we stay.
    • Leisure trip
    • People with friends
    • Luxury Harbour King Room with Park View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location is good and convenient

    Have good view

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    It was a good sized room but would not be considered a high standard hotel.
    • Leisure trip
    • Family with young children
    • Grand Corner Suite with Bay View - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    It’s quite old and dated. They didn’t have a cot for my child so I had to make a makeshift bed for him as he tends to fall out of regular beds. The cleaners always came during my son’s nap time so it never really got cleaned.

    The room we stayed in was very large. It had great views of the city.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    Ideal Location for your Last Nights in Japan
    • Leisure trip
    • People with friends
    • Twin Room with Park View - Bay Club Floor - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast down stairs is at times very crowded!

    Yokohama Bay Hotel is ideally located for your last nights in Japan. There are some lovely walks along the bay side and really only about 15mins walk to the Red Brick Warehouse precinct on the bay where there are some interesting eateries and artisan shops. Of course there’s the Cup Noodle Museum and Fun Park with carnival rides, Ferris wheel etc for the kids. Underground malls and shopping precincts are connected to the hotel as well as a short walk to the train station and the Yokohama Art Gallery.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Twin Room with Park View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location,very clean and comfortable room,very helpful staff.The view is wonderful.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Gorgeous view and Great Location
    • Leisure trip
    • Couple
    • Executive Twin Room with Park View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location accessible straight from Minato Mirai station. Gorgeous view and loved the balcony.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Twin Room with Park View - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room is clean and tidy, the terrace has a great view, the breakfast has many choices and is delicious, and the staff is very friendly and kind

    Stayed in March 2024

  • Reviewed: 26 February 2024

    10
    Great stay would highly recommend
    • Leisure trip
    • Group
    • Executive Twin Room with Park View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Phenomenal staff and property

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    I would recommend and stay again. The view was spectacular from the 19th floor balcony
    • Business trip
    • Solo traveller
    • Grand Corner Suite with Bay View - Smoking
    • Stayed 1 night

    This place was definitely dated from a style perspective. Everything is in wonderful condition - they really keep up the property - It’s just a time warp back to a design that happens to not be my favorite era.

    Large room with amazing views of the bay and the mini theme park next door. Everything was in good repair and comfortable for sure. Wonderful staff and the hotel is connected to the mall that has numerous restaurant options.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    10
    Great relaxing stay near all facilities, good view of the park and large room with large windows
    • Leisure trip
    • Couple
    • Executive Twin Room with Park View - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Great having a balcony, the location was perfect and staff were very friendly and helpful.

    Stayed in December 2023

  • Reviewed: 5 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Executive Twin Room with Park View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool was only available between 9 am. and 5 pm. So I could not use it, though I was looking forward to it.

    Nice staff, delicious and vary meals, big rooms and nice view.

    Stayed in January 2024

  • Reviewed: 9 December 2023

    9.0
    It’s worth it
    • Leisure trip
    • Couple
    • Luxury Harbour King Room with Park View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It’s clean and modern.

    Great location.

    Stayed in November 2023

Showing 1 – 25

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