Mattress was uncomfortable

The staff were great

Stayed in May 2024

The rooms are very small.

Staff were very helpful and friendly.

Stayed in January 2024

Limited parking, need to look for payed parking around the hotel, no action even I had made advance request for car parking. Expected western style breakfast to some extent but it was pure Japanese.

Supportive staff, I liked the room and all the facilities. Welcome drink, vending machines and massage chair etc. are bonus and made my stay relaxed. Located on main road and easily accessible. I recommend and good hotel to stay in Hamamatsu.

Stayed in October 2023

Bad smell in the room

Stayed in August 2023

The area was very busy but there wasn't much to do as a tourist. It was also a bit difficult finding a nice place to eat nearby.

The hotel was very spacious and the bed was comfortable, the staff were happy to help and answer my questions. The hotel was very easy to find and is relatively close to Hamamatsu's major station.

Stayed in March 2023

incredibly cute person at the reception.

Stayed in October 2022

Room was very small. No parking.

Clean, quiet rooms.

Stayed in October 2022

lack of sockets next to the bed

I liked that my room had a microwave, massage chair, whirlpool bath and cool light adjustment next to the bed

Stayed in April 2022

No parking

Food and drinks

Stayed in January 2022

there’s a stain on the toilet seat

Stayed in January 2022

Carpark too small, could not park at the main carpark but was directed to park at the paid carpark quite a distance off.

we booked breakfast onsite and it was good and cheap.

Stayed in April 2024

There is no store around the hotel. It takes 7 or 8 min by slow walking to reach nearest store. But, in case any one comes to the hotel by a car, it's convenient location.

Thanks for the upgrade! It was excellent room; very clean, enough size and luxurious furnitures. Breakfast was also nice, there are many choices and good taste.

Stayed in March 2024

Little bit far from station But no problem. it's my choice

Drunk bar and amenities

Stayed in January 2024

We booked a standard double room. Smallish, but for some reason had a huge, worn-looking office chair that wouldn’t fit under the desk and it was a struggle to get past it. Not a comfortable space. We’d booked a non-smoking room but it smelled of stale cigarette smoke, and we discovered (from the hotel plan in the elevator) that ours was a smoking floor… Not great. Even the pillows stank. The room was really dark at night - lighting is minimal - which in addition to the brown wall, made the place feel quite uncomfortable. Yes there is air con, as advertised, but unfortunately the temperature is centrally set and all you can change is the fan speed. It was stuffy. Bathroom had a strange, not quite fresh smell…

The staff were lovely, friendly and helpful. Location is pretty good - within a reasonable walking distance from Hamamatsu Station, and close to shops, restaurants etc. There were plenty of amenities provided in the lobby area, and it was nice to have tea and coffee already provided in the room. Breakfast was good, with a selection of Japanese and Western dishes.

Stayed in December 2023

Washing machines were of old type

Close to shopping district

Stayed in October 2023

I liked the courteous staff. The facilities were great as well, given that the hotel has vending machines that you can use as well, with drinks also being available on the first floor near the reception. Breakfast was decent with the traditional Japanese style breakfast being available. The hotel is not too far from the main train station which is always a bonus.

Stayed in September 2023

The carpet was dirty.

We came so late to check in but the women receptionist was so kind and considerate. The unagi rice was delicious.

Stayed in September 2023

Decent sized rooms, spacious, fluffy pillows, clean bathrooms - this hotel ticks all the boxes.

Stayed in July 2023

Facilities are quite old.

Stayed in April 2023

room only had heater and no aircon. also a little far from train station.

free drinks

Stayed in December 2022

room was extremely small hardly had any room to move freely. if I was around 6ft this likely would’ve been impossible.

great location with really good amenities and a reasonable breakfast

Stayed in September 2022

The room is tiny and the bed is small. We were traveling with an infant, no cot available, no room to put it in! The stroller BARELY fit in the room. All in all, typical room for business travelers, don't recommend for leisure trips, definitely not with children.

The staff was very nice, the breakfast is abundant and quite varied. The hotel parking is small BUT the staff has a map with all the available parkings in the vicinity, with prices, and we ended up paying less for 1 day coin parking. Recommended if traveling by car.

Stayed in March 2022

The room we stayed was really clean and the hotel's location was within a very good distance to either city center where the main train station was. Good restaurants nearby to have local foods and drinks. Great place to stay if you are visiting Hamamatsu.

Stayed in June 2021

I wasn’t able to get a non-smoking room when I asked and had to tolerate the stale smell of cigarettes in the room the entire trip. That was the most unpleasant part. Also, note that this hotel is a very old building and so the facilities are also dated. There is a lot of dust in corners of the hotel and the lighting was very orange (no white lights). The shower curtain was also very annoying and keeps sticking to me when I showered.

The bed was very comfortable and I slept thru well coz of it, location was decently close to the station. Though they didn’t give bottled mineral water in the room, they did have a soft drink bar that you could get water and drinks from which was nice.

Stayed in November 2023