Big rooms. Excellent onsen. Friendly staff - did some cloth washing for us. Good restaurant nearby.

Stayed in April 2024

Outdoor onsen and bathing area could have been cleaner. There was more algae/sulfur build up than other onsen in the area comparatively speaking.

Fantastic Japanese style breakfast. Room was spacious and had a great view. Staff made an effort to communicate in English which is always appreciated.

Stayed in April 2024

Great onsen, comfortable rooms, great location on Kumano Kohechi, delicious breakfast

Stayed in April 2024

The property is dated and is in need of some sprucing up. Beyond just upgrades, the entire property from the rooms to the traditional baths desperately need a thorough cleaning, which was disappointing. Cleaning is free and simple and should be kept up with. Our room walls and the carpet flooring leading to it were littered with various stains. The baths, especially the mens, had mould EVERYWHERE which was a big turn off for me to use them.

The service here is hands down the standout memory from our stay. From the minute you walk in the door to the time you depart, the staff is exceptional! The service is again highlighted during the traditional meals which were also outstanding!!! Onsen is picturesque but definetely dated.

Stayed in March 2024

Property a little dated and in need of some attention. Otherwise clean and tidy. Maybe lack of tourism in the area has something to do with maintaining a large hotel.

Great location and staff were very attentive and helpful.

Stayed in April 2024

The onsen was a little too hot for our group so we didn't spend too much in there.

The food was amazing! The room and views were great and the staff were very helpful!

Stayed in March 2024

The building could benefit from some minor renovations, and some of the accessories in their onsen and sento are definitely due for replacement, however, the service and attention of the personnel are excellent, and you will definitely have a good time here.

Kosenkaku Yoshinoya has seen better days, but it is still a pleasant place to stay. Although the building is not spotless, the service is definitely perfect, and the dinner and breakfast were some of the best we had during our trip. The room was spacious, and the view was the best you can get in Totsukawa. We stayed here as part of our hike through the Kumano Kodo route. The personnel went above-and-beyond to ensure the next leg of our trip was seamless.

Stayed in February 2024

All good 😊

Amazing nature with a hotel hot spring. Breakfast is super tasty really value of money.

Stayed in January 2024

Nothing

Loved both the indoor and outdoor onsens.

Stayed in October 2023

The hair dryer in the room was blowing cold air instead of hot air.

Lovely friendly staff and a delicious evening meal provided with the half-board option. We enjoyed using the outdoor hot springs. A lovely pot of green was provided upon our arrival.

Stayed in October 2023

The staff were very friendly and helpful!

Stayed in October 2023

Best onsen in Totsukawa and great staff

Stayed in October 2023

Exelent service and good atmosphe

Stayed in October 2023

Excellent Kaiseki dinner - a must try One of the best onsen experiences I’ve had - outdoor gender separated onsens facing a lovely emerald river

Stayed in October 2023

The staff were wonderful and welcoming. The room was lovely and clean. I would definitely stay again

Stayed in August 2023

There were some spots needed to be clean, because it’s dated hotel.

The location was excellent, because it was surrounded by nature. We could see very nice views from our room. I like that the outside and inside shared baths in the hotel. My skin got so soft after I took a bath in the Hot Springs. They served us an excellent authentic Japanese breakfast, which amazed me a lot. Staff were so friendly and introduced a couple of restaurants near by for dinner. There is a supermarket closed to the hotel. We could send some large luggages ahead to our next destination because a post office in the cross street was conveniently there.

Stayed in August 2023

The staff provided outstanding service.

Conveniently close to the gas station. Polite, thoughtful, and friendly staff. They mailed to my next destination a water bottle I left behind.

Stayed in July 2023

bonus qustion

bonus qustion

Stayed in May 2023

It’s a very typical rural onsen ryokan with great food. the staff are lovely and the rooms have a wonderful view over the lake.

Stayed in May 2023

I chose this place for the food and was not disappointed. Both dinner and breakfast were a feast of tastes, textures, and ingredients, all local and some (like the brilliant tofu and the rice tea porridge) made in-house. The room was spacious overlooking the river, and the outside onsen a wonderful treat after a day of travel. The personnel was kind and attentive, overall one of the best places I stayed in Japan. Cannot recommend more!

Stayed in May 2023

Just a reminder, it is a bit of a drive and quite challenging one as some of the roads are extremely narrow...there might be public transport available but if you're not used to those mountain roads, you best get some local help. If you're after an isolated and quiet night, this is a perfect place but if you're after just a quick stopover, it's best to stay somewhere else unless you're already nearby. Although, we had a great stay with super welcoming staffs.

All the staffs are so friendly and welcoming regardless we were a bit late for check-in... There was a great calm nice water view from our room, open-air onsen, and dining room. When we stayed in mid-April, there were just 3 of us and a gentleman so it was so quiet and felt like all for ourselves!

Stayed in April 2023

In addition to some walks and onsen, it seems there isn't too much to do around.

They have beautiful rooms and an onsen spot by the river. Great breakfast and helpful and kind staff.

Stayed in March 2023

breakfast was incredible, one of best we’ve had in a ryokan in Japan. room price was worth it for the breakfast alone. staff was also very kind and accommodating

Stayed in November 2022

I understand that the hotel is old but it would be nice to be deep cleaned.

The outside of onsen was amazing. You can hear that birds were singing while you were in the onsen. Very nice atmosphere. The breakfast was a Japanese full breakfast using local foods and some of them were cooked with onsen.

Stayed in March 2024

The onsen was in serious need of a deep cleaning. there was what looked like black mold on the wall tile and found fixtures. I only went into it once during 2 days there because of grime.

Beautiful room and view out over the water.

Stayed in April 2023