843-0301 Saga, Ureshino, Ureshinomachi Shimojuku 871-5 , Japan
#12 of 18 hotels in Ureshino
Guests' ChoiceBased on 29 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
7.9
Facilities
8.0
Staff
8.6
Value for money
8.1
Free WiFi
7.7
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Showing 1 – 25
Reviewed: 23 April 2024
Leung
Hong KongHot spring is fair quality, room is comfortable, good breakfast and dinner, overall good experience and good value
Stayed in March 2024
Reviewed: 6 April 2024
Dalsoo
South KoreaTheir breakfast was quite good.
Stayed in April 2024
Reviewed: 1 April 2024
Sangho
South KoreaNothing!!
It was great!!
Stayed in March 2024
Reviewed: 8 February 2024
Henry
United StatesShould consider installing a small curtain rod for hanging towels in the shower room and at the sink. The property is showing its age, it’s time to consider some remodeling.
Room is quite spacious, public area is quiet with relax environment. Staff is friendly and helpful. Meals are very well prepared and taste good.
Stayed in February 2024
Reviewed: 24 January 2024
Rod
United StatesPing pong table was good
Stayed in January 2024
Reviewed: 10 December 2023
Hello
SingaporeNothing much. Some may think it’s old but I think it’s a nice touch of rustic vibes.
It was so much better than what reviews described! We concluded Teacup Onsen had the most comfortable bed amongst 7 different hotels/airbnbs in our entire trip. Overall great for the price point. Onsen is well equipped and complete although we did not see any teacup onsen. We only stayed one night due to the mixed reviews but looking back would have preferred staying 2-3 days.
Stayed in November 2023
Reviewed: 1 May 2023
Hui
SingaporeFelt dusty on the room floor. Not sure if the tatami mats were worn out.
Location: Near to a public footbath. There is also a park nearby. Breakfast and dinner were good.
Stayed in April 2023
Reviewed: 26 April 2023
Rachel
United KingdomThe onsen facilities were relatively well kept but perhaps a little dated in the actual hot bath area.
We had a wonderful stay at his ryokan - the experience was new for us and we were impressed by the friendliness of staff and the meals (breakfast/dinner) that we had. It was a value-for-money ryokan and we would recommend lovely Ureshino in general as well!
Stayed in April 2023
Reviewed: 30 March 2023
Mark
Australiaall good
the staff were helpful and the meals were excellent
Stayed in March 2023
Reviewed: 4 March 2023
Chi
Hong KongDinner quality needed to improve.
Big room. Friendly staff
Stayed in February 2023
Reviewed: 5 February 2023
Yiu
Hong KongDinner and breakfast are good, especially beef.
Stayed in January 2023
Reviewed: 23 May 2022
Natalie
JapanThe room's wall has stains and window's paper is peeling from the frame. Tatami mats also have marks/ mold (?).
Wonderful breakfast and extremely nice staff. Thank you!
Stayed in May 2022
Reviewed: 25 March 2022
Mark
JapanThe onsen is so so. Baths are small.
Room was nice. Love the location.
Stayed in March 2022
Reviewed: 21 April 2024
Snxo_
JapanOne of my favourite stays during our trip. The staff were kind and the food was delicious. Also, for an additional fee you can use the tea cup onsen next door which was such a treat!
Stayed in April 2024
Reviewed: 6 April 2024
Kwangok
South KoreaThe hot spring is smaller than I expected, and there are no bicycles available for rent for free.
The dinner I had was satisfying, and there was a staff member who spoke English fluently, so I didn't have any communication problems while staying there
Stayed in April 2024
Reviewed: 9 September 2023
Laurence
Hong Kongthe food was not included in the price. the text was telling that the room featured a private open bath which is not true as it has to be paid separately. The onsen is far to be great, outside bath where you can soak only half your body with a ridiculous low water level!
the room was nice in spite of many small ants on the worn-out tatami. free coffee in the morning yukata provided.
Stayed in September 2023
Reviewed: 23 April 2023
Katherine
Singaporeno complaints
Everything, esp the friendly English speaking lady at FRONT
Stayed in April 2023
Reviewed: 24 March 2023
Sean
JapanTatmi room with futons was perfect for us and our toddler, but can be uncomfortable if you are not used to it
Stayed for one night to use the teacup onsen. The staff were very friendly, the dinner was a full kaiseki with many excellent flavors. We had to leave very early in the morning. When our car wouldn't start in the morning the staff went out of their way to give us a jump and made sure we were able to safely get on our way.
Stayed in January 2023
Reviewed: 6 November 2022
Justin
United StatesThe room was very dusty and the AC/heater was so dirty that makes us hard to breath. The tatami mattresses were old enough to leave pieces of grasses on the blankets and clothes, and the extra pillow in the closet was dirty and stained. The hot water in the room took forever (at least 10mins) to start running. No signs or instructions/descriptions were in English, only in Japanese and Chinese. overall, the hospitality service and the performance was not up too the standard for the price I paid for.
The private onsen.
Stayed in November 2022
Reviewed: 19 September 2022
Noelie
FranceAs a foreigner I felt really not welcome at all by the employee (and nearly mocked). The room wasn't clean and I saw some small insects on the futon and the tatami. The famous Instagram picture of this place with the cup of tea onsen was quite a scam as it's not part of the normal booking but it's an expensive outside onsen for just 1h. Everything was quite old too.
The emplacement was good and the food was tasty.
Stayed in August 2022
Reviewed: 17 July 2022
Chantel
Japanthe tea cup onsen was a fun unique experience and the futon beds were really comfortable compared to other hotel stays
Stayed in July 2022
Reviewed: 25 January 2024
Stewart
AustraliaThere are no comments available for this review
Stayed in December 2023
Reviewed: 18 October 2023
Kaoru
AustraliaThere are no comments available for this review
Stayed in October 2023
Reviewed: 5 April 2023
Hk
SingaporeThere are no comments available for this review
Stayed in March 2023
Showing 1 – 25
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