066-0064 Hokkaido, Chitose, Nishiki-Machi2Chome17-4, Japan
#13 of 30 hotels in Chitose
Guests' ChoiceBased on 84 hostel reviews
8.2Cleanliness
9.0
Comfort
8.9
Location
7.7
Facilities
8.6
Staff
9.2
Value for money
8.4
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Soma
JapanThe owner was very nice and welcoming. He also was very understanding with our transportation issues which led us to arrive later than the checking hour.
Stayed in May 2024
Reviewed: 17 May 2024
Guy
RomaniaNice and comfortable place. Very pleasant and helpful guy at reception.
Stayed in May 2024
Reviewed: 12 April 2024
Patrick
AustraliaNothing
Clean and close to airport.
Stayed in April 2024
Reviewed: 12 April 2024
Patrick
Australianothing for the price
Near to airport - good for an early flight.
Stayed in April 2024
Reviewed: 17 February 2024
Gary
AustraliaNothing - I was very happy with everything
It had a convenience store right next door
Stayed in February 2024
Reviewed: 15 February 2024
Claire
New ZealandBit of a hike from train station.
Clean, large room. Quiet. Friendly staff.
Stayed in February 2024
Reviewed: 13 February 2024
Anne
IndonesiaThe staff is very helpful and kind.
Stayed in February 2024
Reviewed: 14 December 2023
Johannes
GermanyIt was very cold in the common room. Very cold.
Super comfy beds! The bathroom was also very good.
Stayed in December 2023
Reviewed: 26 September 2023
Gianni
United KingdomConvenient to Chitose airport, friendly staff and very clean and comfortable bed.
Stayed in September 2023
Reviewed: 18 September 2023
Robin
AustraliaNo lock on room
Stayed in September 2023
Reviewed: 6 September 2023
Chen
SingaporeThe JR station is nor visible on site.
The rooms are clean, neat and spacious. It has everything needed such as coin laundry, pyjamas, bathtub and etc. Its beside 7 eleven which is a plus.
Stayed in September 2023
Reviewed: 25 August 2023
Cleveland
New ZealandNo complaints
Very clean, comfy, and put together. Extremely nice and helpful staff. Able to book same day. Very quiet Very close to New-Chitose Airport Close to a variety of yummy restaurants Definitely wished we stayed longer!! The hostel room I stayed in had its own bathroom and toilet, which was very convenient.
Stayed in August 2023
Reviewed: 13 August 2023
Eric
GermanyConvenient location Luggage room available Clean and modern building and rooms Lockers available
Stayed in August 2023
Reviewed: 9 August 2023
Stellarose
AustraliaThe staff were so friendly and so helpful!
Stayed in August 2023
Reviewed: 3 August 2023
Lee
SingaporeCannot cook.
Clean n tooth brush, comb n tea provided
Stayed in August 2023
Reviewed: 22 July 2023
Sim
SingaporeToilets/bathroom were big, clean n bright. Room is simple but clean n big.
Stayed in July 2023
Reviewed: 11 July 2023
Terri
Australia.
The staff are lovely. They suggested that I store my bike inside to keep it safe. When the receptionist saw that I had bloody knees from a fall, she gave me antiseptic and bandaids, and changed my booking to a bottom bunk.
Stayed in July 2023
Reviewed: 10 June 2023
Zen
MalaysiaNithing
Very new . Staff are very helpful and friendly
Stayed in June 2023
Reviewed: 26 March 2024
Alexey
ThailandI will not visit this place again.For a 2 cruicial reasons for me: 1st a guy at reception (2024.3.16 about 19:00) raised his voice at me just because i asked over 1 question, i consider this as a disrespect and unprofessional. 2nd is that at room temperature was about 13° so you have to wear your clothes to not freeze and of course you can't take a shower with this temperature.
Stayed in March 2024
Reviewed: 15 February 2024
Roslilawati
MalaysiaClean, 2 mins walk to airport bus stand
Stayed in February 2024
Reviewed: 14 February 2024
Rattanachart
ThailandIt's not about the hotel. Place around have less restaurant but can still find something to eat at Seven and I or Family mart
Overall is excellent, Room are nice and clean and full of facility ,Receptors are great , This place is awesome.
Stayed in February 2024
Reviewed: 6 February 2024
Edwin
FranceNothing!!!!!
Clean and tranquil place. The staff were helpful, considerate,and awesome! A konbini ( convenience store) is located next to it.
Stayed in February 2024
Reviewed: 5 February 2024
David
MalaysiaPrice, location and staff always smiling and friendly. Room is clean, good WiFi, has refrigerator, safebox, hairdryer, everything you need for your stay, even a pyjama. Location is next to 7-11 so you can buy anything. Walking distance to Chitose Station is about 15 mins where you can get a train to the airport.
Stayed in February 2024
Reviewed: 3 January 2024
Rupert
United Kingdomconvenient location & helpful staff
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content