250-0405 Kanagawa, Hakone, 大平台329, Japan
#31 of 72 Holiday rentals in Hakone
Guests' ChoiceBased on 37 apartment reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
7.4
Facilities
8.4
Staff
8.6
Value for money
8.6
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 1 April 2024
James
United StatesLocation, quite and spacious
Stayed in March 2024
Reviewed: 4 July 2023
Fitri
Indonesia-
The property location was really near our destination attraction and it's near with the station or even bus stop so it was make us easy to transport when we were in Hakone. And because before us there was no one booked the property, so we can check in even at 11.30 AM to put our luggage. The host was very helpful.
Stayed in July 2023
Reviewed: 24 June 2023
Lee
United StatesA little far from main sights in Hakone, but a good value for a large group. Not the cleanest place, but functional.
Large, plenty of space for a large group. Quiet neighborhood. Excellent communication and directions from host.
Stayed in June 2023
Reviewed: 30 May 2023
Rhey
JapanThe location is in a quiet area, so making too much noise at night can be heard by your neighbors. They have thin walls and you might get unlucky and see a centipede! There is no reception or front desk, so if you're a tourist trying to go around Hakone, I would recommend going to a different Hotel where there are front desk staffs or have a Japanese friend in Hakone tour you around!
It wasn't too far from all of the attractions in the area. If anything, you can also access the train if you are confused by how the busses work. It was cheap and efficient. Recommended for people who are familiar with Japan's lifestyle. The apartment is pretty wide and there are two toilet rooms so you can almost never worry about having to wait for someone to finish with their business!
Stayed in May 2023
Reviewed: 7 April 2023
Yeotjy
JapanThe location is a little hard to find
Good value for money
Stayed in April 2023
Reviewed: 31 May 2022
Blueavalanchebg
BulgariaThere is just one bath inside the house, but nearby you can find several onsen. There was no shampoo in the bathroom.
We had a great family weekend with our friends. The house fully met our expectations. We had everything needed. The communication with the host was easy and he answered all small questions that we had.
Stayed in May 2022
Reviewed: 4 May 2022
Lisa
JapanIt wasn’t thoroughly cleaned and there were musty smells in the kitchen and washroom.
Very spacious, conveniently located and good facilities
Stayed in May 2022
Reviewed: 13 November 2021
Patricia
United StatesThe house guide was not in English and directions were very confusing (It IS right where Google maps/Booking.com says it is, though), we got there at night and it was hard to find. There wasn't parking and closest place was a few blocks away. The house could have been a little cleaner. No coffeemaker, but an electric kettle.
HUGE house for a fraction of what other places/hotels cost, great for our large family. Beds were plentiful and comfy. Close to all Hakone attractions. Updated bathrooms (great toilets!). Lots of dishes and cookware, no spices/pantry staples though. Most appliances had English directions.
Stayed in November 2021
Reviewed: 3 November 2023
Ilya
IsraelThere could be more basic things in the kitchen like oil and tea bags. There could be more detailed instructions for the equipment, like air conditioning and hot water, but the owner helped us figure out what we didn't know. Don't expect a view because Ohiradai village is in a valley, but it is surrounded by beautiful forests.
It was great to have a large private house all to ourselves. It was clean and pleasant, the kitchen was well equipped, and it's easy to get everywhere around the Hakone area by bus or train. For railway enthusiasts, you can easily walk to two of the railway switchbacks. There's a convenience store next to Ohiradai station (a 2-minute walk) and a few more stores at a 10-minute bus ride. The owner was available for questions and helped us operate the equipment.
Stayed in October 2023
Reviewed: 18 August 2023
Sonoko
Japanin restroom didn't work waterflow for washhands. one of aircondtoner,Panasonic, was not operate property after setting timer off. it was better being washbowl in the bathroom.
price
Stayed in August 2023
Reviewed: 28 June 2023
Shiyuko
JapanIt is close to the station
Stayed in June 2023
Reviewed: 9 February 2023
Yevgeniya
United StatesMy family consisted of 3 adults and 2 children. We got this house because there was plenty of space advertised. We showed up and the house was freezing, we could see our breath. We all picked out our rooms and turned on the heaters. The breaker kept tripping and we couldn’t seem to heat up the house without the electricity constantly going out. We called the owners to help us. They stayed for over an hour in the late evening while we were all wearing winter coats. After not being able to fix the electricity problem, they told us to all huddle in one room and to use blankets. That night was absolutely freezing in the house. In the morning, we noticed there are many holes in the insulation and told them about it. They said no one ever complained before and that we must be spoiled and pampered to think it was that cold. They argued with me for hours and told me they will only agree to give me a partial refund if I don’t leave them a bad feedback. Insane.
The house is gorgeous. It had many bedrooms and bathrooms, lots of space for everyone.
Stayed in January 2023
Reviewed: 18 December 2022
Angela
SwitzerlandI can imagine the place is not super easy to find at night (reading other reviews) but for us it was really easy, we had a video showing how to get there, and the host inform us well how to get there and which bus and stop to take.
Stayed in December 2022
Reviewed: 16 October 2022
Roxane
Francethere isn’t a lot of restaurants nearby
traditional japanese house style
Stayed in October 2022
Reviewed: 24 September 2022
Shah
JapanNothing major but shower room’s roof was not clean
The apartment was big and affordable. Amenities were good and the owner was very nice and helpful.
Stayed in September 2022
Reviewed: 25 July 2022
Gonzalez
United StatesFirst of all, the place was extremely overpriced. It was difficult to find. The check-in process was handled very poorly. The owner was extremely difficult to deal with. He asked me to send him pictures of our ID’s as part of “COVID mitigation”. We drove hours away from our home and my kids were extremely exhausted and starving when we arrived. If it wasn’t for them, I would’ve have found a different place to stay because there’s no way on Earth I’m sending pictures of our identification cards to a stranger. Once we checked in, the place was clean but not clean enough because we found crazy amount of black ants in front of one of the rooms. Overall, it was the worst the experience ever, horrible customer service, and DO NOT WASTE YOUR MONEY.
The place has a lot of comfort items to make you feel at home.
Stayed in July 2022
Reviewed: 3 May 2022
Rohi
JapanThe space was good enough for us .
Stayed in May 2022
Reviewed: 26 February 2023
Anonymous
Australiawe were locked out of the accommodation for 2 hours, no one to let us in. extremely isolated and unsafe access to property. would not recommend staying here.
Stayed in February 2023
Reviewed: 5 November 2022
Anonymous
United StatesBeds and pillows weren’t too comfy. Not a lot of extra space in our room other than the beds, but the hosts made us feel very welcome in the main living area.
the staff was okay incredibly kind and helpful. They were accommodating with meal times and provided us with extra sheets/ towels upon request. They were fluent in English which made everything easier for us and the food was remarkable! I would recommend this property to anyone.
Stayed in October 2022
Reviewed: 5 April 2024
Yang
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 8 March 2024
Khawas
JapanThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 March 2024
John
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 7 December 2023
Chen
AustraliaThere are no comments available for this review
Stayed in December 2023
Reviewed: 9 August 2023
Kimhok
JapanThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content