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Reviews of Yumeoi-so 4 stars

869-2301 Kumamoto, Aso, Uchinomaki 385-1, Japan

#16 of 28 hotels in Aso

Guests' Choice

Review score

Based on 99 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    7.8

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    The experience generally is good.
    • Leisure trip
    • Couple
    • Family Room with Open-Air Bath and Mountain View
    • Stayed 2 nights

    Some of the facilitates need to be updated and improved.

    The hotel provides a variety of choice for the buffet breakfast and dinner. The quality of the food is high.

    Stayed in April 2024

  • Reviewed: 24 December 2023

    9.0
    Great onsen and food…
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing..

    Staff speaks good English & mandarin and is very attentive.. have post dinner activity for kids.. buffet dinner and breakfast is very generous spread.. has 15 family bath for special reservation.. many carpark space..

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Room with Open-Air Bath and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Our outdoor bath in our room

    Stayed in December 2023

  • Reviewed: 14 December 2023

    7.0
    Fantastic Japanese breakfast buffet experience
    • Leisure trip
    • Group
    • Family Room with Open-Air Bath and Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    We didn’t like the fact that the window in our room had a panoramic view blocked by a safety metal mesh. It really got in the way of taking nice photos.

    Breakfast buffet is an experience in itself! They even have occasional special dishes (look out for the bell ring). Spring water and the tasty “Yume coffee” also on free-flow till 6pm in the lobby.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    7.0
    Cosy family Onsen Hotel
    • Leisure trip
    • Family with young children
    • Japanese-Style Room
    • Stayed 3 nights
    • Submitted via mobile

    Uchinomaki is a very sleepy town. Very few restaurants opened at night. Perhaps another 1-2 massage chair would put an icing on the cake. Staying 3 nights was a tad too long. We were almost running out of ideas to keep ourselves occupied.

    It was nice to have free onsen to use and buffet with a very large spread. For those who want to experience Japanese style hotel with the family, I would highly recommend!

    Stayed in December 2023

  • Reviewed: 7 December 2023

    7.0
    Best dinner n breakfast,stay for the fantastic dinner n breakfast
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Outdated n old

    Only love n like the amazing breakfast n dinner,so far the best ever spread of dinner n breakfast..tasted

    Stayed in December 2023

  • Reviewed: 5 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Onsen was great Teens enjoyed the activities there

    Stayed in November 2023

  • Reviewed: 13 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 1 night

    Breakfast hall was spacious and contained variety food. Despite crowded customers, the hotel managed efficiently.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Highly recommended. Have comprehensive facilities to accommodate different interest.
    • Leisure trip
    • People with friends
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    KTV room booking limit to 1 hr is too short for big group.

    Private Onsen Room, KTV, table-tennis & buffer dinner is great.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    9.0
    Very nice
    • Leisure trip
    • Family with young children
    • Family Room with Open-Air Bath and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Variety of food and good quality

    Stayed in October 2023

  • Reviewed: 26 October 2023

    8.0
    Fantastic relax place
    • Leisure trip
    • Couple
    • Family Room with Open-Air Bath and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Great relax

    Stayed in October 2023

  • Reviewed: 31 August 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    not comfortable tatamis, little flexibility for breakfast timings, unclear indications on facilities from staff, lastly, terrible value for money

    Good location

    Stayed in August 2023

  • Reviewed: 11 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Open-Air Bath and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The layout of the room is odd and the furnitures are outdated. Considered the price that we paid for is not value for money.

    The buffer dinner with free flow of beer and sake.

    Stayed in June 2023

  • Reviewed: 5 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 1 night

    Breakfast and dinner end times are too early in my opinion lots of walking to get to places in the hotel Parking is limited A little expensive but you get a lot so worth it for 1 night.

    Buffet breakfast and dinners have a very very large selection, impressed. Friendly Staff Didnt see any other European tourists!

    Stayed in June 2023

  • Reviewed: 28 June 2023

    7.0
    Very pleased with my stay here. The onsens were great to stay at. A wide selection to choose from.
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 1 night

    Rooms could use some cleaning/repairs.

    - Great onsens: a wide selection & all very nice to be in. - Great breakfast with so many foods to choose from. - The ryokan has a nice feel to it.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    8.0
    Relaxing stay, highly recommend a private onsen room
    • Leisure trip
    • Couple
    • Family Room with Open-Air Bath and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Building is a bit older and you need a car to get there.

    Wonderful breakfast and dinner buffet. Our room had a private onsen and highly recommend getting this. Really good value for money. Room was nice and clean.

    Stayed in May 2023

  • Reviewed: 5 June 2023

    9.0
    Very nice hotel with amazing baths
    • Leisure trip
    • People with friends
    • Japanese-Style Room
    • Stayed 2 nights
    • Submitted via mobile

    The baths!! Ten private semi-outdoor baths for anyone to reserve, one public semi-outdoor bath, one indoor bath and even a foot bath - all filled with beautiful thermal water. What a treat. The rooms were big, the futon very comfortable and the overall atmosphere great. One thing to note - If you're looking for a cozier and more intimate experience, try places like Kurokawa (seems to be more expensive though), since Yumeoi-so is quite large with facilities like table-tennis, gift shop, karaoke etc. and caters well for families with children, so a part of the quiet elegance of a traditional ryokan disappears. But it's very worth it nonetheless.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    The room itself however lacks multiple essentials, they were all in with public facilities

    The facility is big and numerous

    Stayed in May 2023

  • Reviewed: 24 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Japanese-Style Room
    • Stayed 2 nights
    • Submitted via mobile

    onsen is great

    Stayed in May 2023

  • Reviewed: 4 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Japanese-Style Room
    • Stayed 2 nights
    • Submitted via mobile

    The spring is great and breakfast is awesome!

    Stayed in April 2023

  • Reviewed: 25 April 2023

    9.0
    A night near Mt. Aso.
    • Leisure trip
    • People with friends
    • Family Room with Open-Air Bath
    • Stayed 1 night
    • Submitted via mobile

    Nothing really. Car parking was a bit limited - we got the last space. Staff don't really speak English but it wasn't problem.

    Large family room with a beautiful, outdoor private onsen. Good fridge. Plenty of space. Good sitting area. Fantastic buffet breakfast - one of the best I have experienced - with both Japanese & Western options. Public seating area, personal kimonos, public onsen, private parking, shop with local products. This resort is mainly used by Japanese families - we were the only Westerners staying - but everything was calm & quiet.

    Stayed in April 2023

  • Reviewed: 23 April 2023

    8.0
    enjoy
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 2 nights
    • Submitted via mobile

    onsen

    nice

    Stayed in April 2023

  • Reviewed: 19 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 1 night

    Nil.

    A nice comfortable stay at a lovely property staffed by helpful and friendly people. They were nice enough to change our booking to one that has a semi open air private bath attached to our room. There are a few private baths you can use as well across the road. Convenient to head out for dinner, with quite a few good choices of restaurants. Parking was a little of a squeeze though, there were no lots left when we arrived but they were nice enough to let us park at the lots reserved for EV cars. There is a river running across in front of the property, we took a nice morning walk along it. I would recommend this stay.

    Stayed in April 2023

  • Reviewed: 18 April 2023

    8.0
    Yakata, Onsen and hard beds
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 2 nights
    • Submitted via mobile

    Considering that it's a 4-star hotel, two things considerably drag down the overall experience. One is the futon/mattress which is traditional Japanese and that's fine, but at this hotel is so thin that you can feel the floor through the mattress and it hurts the bag and hips when you sleep. Second, I think at that price, the teacups in the room ought to be real cups and not plastic both for the experience to be more genuine and to protect the environment.

    The Yakata you get to choose at arrival are very nice, cozy and very Japanese. Everyone walks around in them. The private Onsens are super nice and it's a great way to experience a onsen as a couple.

    Stayed in April 2023

Showing 1 – 25

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