Not really good value for money, as it is quite expensive to stay here, though the location is worth it. Also, if you want to store your luggage before chek-in or after check-out, the only option they give you is to use their coin lockers. This is the first time that I encountered this, and it seems a little unreasonable to me, given the large amounts of space that they seem to have at their disposal. In the end, it's not that much costly, but when you are already paying for an expensive room, this doesn't put you in a great mood.

Big, spacious room in an amazing location. There's also a nice onsen with a small outdoor area as well. I really recommend visiting the nearby photograph museum if you have the chance.

Stayed in May 2024

The room heaters ocassinally emitted kerosene smell. All our three rooms had thus problem. Futons quite thin.

Good location. Walk to the ropeway station. Very nice surrounding with beautiful autumn color.

Stayed in October 2023

Space felt dated, older finishes, tacky music

Great location, nice size hotel, good food

Stayed in October 2023

No housekeeping during our 2 night stay and all replenish were left outside our room. We needed to make our own tatami bed from the 1st night and so on. The buffet breakfast and dinner were below standard, we felt like eating the leftovers.

Private onsen, massage chairs and location closes to tourist attractions.

Stayed in August 2023

Although dinner and breakfast were offered at an inexpensive price, the quality was ordinary. I would rather better quality is offered at a slightly higher price.

The onsen is good. Staff is friendly.

Stayed in September 2023

1) Issue with private onsen? The gender-specific onsens were enjoyable...but the private onsen (which can be booked in advance, 1 hour slot per room per day) was wayyyyyy too hot (approx 50 - 55deg?). Although we approached staff for assistance (perhaps due to the limitations in language?) there was nothing we could do to fix it.... We were told to add cold water to the onsen tub (however this cold water tap had very slow flow of room temperature water, and there was no way it will cool the rest of the tub of water down). It was just disappointing as we had a long hike up Mt Kurodake in the rain...and we were looking forward so much to this private onsen together.... 2) Food provided and the time limit for eating (1 hour) We had full board (breakfast and dinner provided). We stayed there 2 nights - each dinner was a variation of hot pot. 1st night had 3 different soup base (with thin slices of meat + raw veggies provided) and the 2nd night was sukiyaki. Not much variation but we were looking forward to perhaps something more elaborate (based on the photos on booking.com). There was also other varieties provided at a buffet table. Food was still decent, we were very full from dinner. We also wished that we could have more time eating... If I'm not wrong we had a 1 hour time limit. If a customer exceeded this duration, they'd be charged 2500 yen for next half hour. As customers will need to cook the food in the hot pot/sukiyaki, perhaps 1.5 hours is the minimum to properly enjoy the meal. We felt very rushed on the two nights when we were there. There was a wide variety of alcohol like beers/ whiskey/ shochu/ fruit liquers etc, which can barely make up for the abovementioned lapses.....

the location is excellent as it is within walking distance to the Ropeway up into the National Park. It also has its own carpark which was very helpful as we rented a car. Facilities were clean and decent and were within expectations.

Stayed in August 2023

Delightful staff - some English speaking.

Stayed in July 2023

The restaurant was quite old fashioned and breakfast ended too early

Beautiful rooms in the perfect location with spectacular onsen

Stayed in May 2023

Location and buffet meals

Stayed in October 2022

* Breakfast ends at 9. Last entry at 8:45 am which is super early. * Water pressure in the onsen shower is very high and not adjustable! It’s literally painful to use it. * Guests have to prepare the futon bed by themselves! I’ve stayed in multiple ryokans and none of them ask guests to self-serve.

* Convenient location. * Private onsen that guests can reserve and isn’t too busy.

Stayed in October 2022

Old facilities

Location

Stayed in September 2023

None

Breakfast and dinner. Staff is so kind.

Stayed in August 2023

　　　　breakfast is very good

Stayed in June 2023

The staff refused to let me leave my bag for a couple of hours on the day I was checking out. They said that there was not enough space (absolutely ridiculous since there was space everywhere and they let me leave my bag before I checked in - when they still didn't have my money). They told me that I would have to pay to use one of the lockers (most of which were not big enough for my bag). I find this kind of attitude completely outdated and I have not stayed in a hotel in the past 15 years that would not let me leave my bag after check out. The check in also took more than 15 minutes (even though I was the only person) with the woman who was checking me in giving me really strange looks and reading the rules to me three times. In the end I had to tell her that I understood and could I please have my key and go to my room. I didn't feel welcome at this hotel. I felt that the only interest they had in their guests was in terms of the money they pay to stay.

The hotel is in a fantastic location. It also has an onsen that is free for guests to use.

Stayed in June 2023

At the breakfast buffet I have to say I did not like the egg options: the scramble had a weird texture to it and the boiled eggs were undercooked so I added them to some warm rice to cook them a bit further. And secondly I have to say I had some trouble communicating with the staff, which is of course in great part due to the fact that my language skills need some work, but also slightly due to the fact the staff seem unfamiliar with how to adjust the way they speak to a non-native speaker. Less formal expressions and more easy everyday words would have been a lot easier. But it all worked out in the end!

The room was nice and it came with a lot of great perks, like a karaoke room you can reserve for free, a private room with hot spring you can reserve for free, and of course access to the regular public hot spring. I also got the breakfast, which was an extensive buffet, lots to choose from.

Stayed in May 2023

Big, tennis table, onsen, confortable room, smoking room

Stayed in September 2022

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Stayed in November 2023

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Stayed in November 2023

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Stayed in October 2023

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Stayed in October 2023

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Stayed in October 2023

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Stayed in September 2023

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Stayed in August 2023

There are no comments available for this review

Stayed in October 2023