250-0311 Kanagawa, Hakone, Yumoto 698-10, Japan
#107 of 139 hotels in Hakone
Guests' ChoiceBased on 324 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.1
Staff
8.0
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 4 June 2024
Lauren
AustraliaGreat location, room was tidy and clean. Comfortable stay for family of four.
Stayed in May 2024
Reviewed: 29 May 2024
Glenda
AustraliaWe knew we were getting a very small room so can't really complain about it but it still felt very cramped. We didn't plan on staying in the room as long as we did because we prefer to be out exploring but due to bad weather stayed in longer than anticipated.
Conveniently located near Hakone Yumoto Station and is good place to end the Hakone Circuit. Comfortable bed & pillows. Tea, coffee provided
Stayed in May 2024
Reviewed: 28 May 2024
Mike
AustraliaGreat clean spacious rooms with everything you need, close to train station and ontop of a great pizza/italian restaurant
Stayed in May 2024
Reviewed: 21 May 2024
Bianca
GermanyEven though the room is very small, the location is perfect. We could even check in a little earlier and we were very happy about the comfortable bed since it was our first accommodation after arriving.
Stayed in May 2024
Reviewed: 19 May 2024
Zhiying
NetherlandsThe room is not that clean and the entrance is bit hard to hard since it is at the back of a restaurant.
The location is close to station. I like the Japanese style 榻榻米 bed and room setting.
Stayed in May 2024
Reviewed: 1 May 2024
Lela
AustraliaWe liked everything. Room is quite small but perfect for our needs for a night, but as a family with older kids I wouldn’t recommend staying for more than 2-3 nights
Beds were comfy and communal facilities were good. It was clean and perfect for 1-2 nights for our family
Stayed in April 2024
Reviewed: 26 April 2024
Sukyadvender
United KingdomNo email to contact hotel only a phone number which proved an issue when we wanted towels changed and as we had data only sims not able to request or reach host/hotel - no email provided Whats App would be useful. Noisier than expected - sound from vehicles and rain
Location and spacious room & easy self checkin
Stayed in April 2024
Reviewed: 21 April 2024
Patiphat
ThailandThere is no elevator. So, it might be a little bit difficult to get up to the higher floor, Our room was at 3rd floor and the baggage was really heavy. The room is quite small but understandable.
Superb location, just 1-2 minutes' walk to the premise. We like the idea of self-check-in.
Stayed in April 2024
Reviewed: 19 April 2024
Van
VietnamExcellent location. They have no staff at the hotel but the instruction was clear so everything went smoothly. Small room but we expected it.
Stayed in April 2024
Reviewed: 15 April 2024
Nicolas
AustraliaIt was a touch small but probably normal for Japan.
Comfy and amazing location. Slept very well. Pizzeria underneath is first class
Stayed in April 2024
Reviewed: 14 April 2024
Measom
United StatesFriendly staff, clean rooms, and all the essentials. A great place for a few nights.
Stayed in April 2024
Reviewed: 13 April 2024
Kathy
United StatesReally convenient location from train station, comfortable, close to shopping and was able to drop off luggage in the morning
Stayed in April 2024
Reviewed: 11 April 2024
Leyla
SwedenGreat large bed in a clean room in a very good location. We arrived and found it very easy to access our room despite the hotel operating without staff.
Stayed in April 2024
Reviewed: 9 April 2024
Fiona
New ZealandTraffic noise very noticeable. Just be aware no lift, but we were fine with that.
Great wee place with a lovely pizza restaurant right there too. Good sized room. Very helpful staff who gave us a hand with luggage up the stairs. TV in the bathroom too.
Stayed in April 2024
Reviewed: 3 April 2024
Samita
SingaporeThe entrance could be made better
Good utilisation of space, clean bathroom, luggage storage facility, great location
Stayed in March 2024
Reviewed: 2 April 2024
Sanchu
United Arab EmiratesExcellent value for money
Stayed in April 2024
Reviewed: 28 March 2024
Brodie
United KingdomReally great location near the train station. The room and bed were clean and comfy and the communal area had everything we could have needed.
Stayed in March 2024
Reviewed: 24 March 2024
Harrison
New ZealandNo staff on site but that was not an issue - self check in was very easy No lifts in the building so if you struggle carrying your luggage that could be an issue.
We enjoyed the following: - great sized bed - nice bathroom - solid location (right next to the train station) -
Stayed in March 2024
Reviewed: 21 March 2024
Margaret
IrelandThere was a shared fridge, microwave and coffee facilities outside my door. It was occasionally noisy when people decided to sit outside there to eat at night, rather than take food to their room.
Very clean and comfortable room. I had a double room for one person, which was good. It would be a tight squeeze for 2 people. Very narrow and had about 12 inches of space on one side of the bed. The hallway was also very narrow, more suited to a single room than a double, though the bed was enormous and very comfortable.
Stayed in February 2024
Reviewed: 8 March 2024
Victoria
AustraliaThe economy room we stayed in smelt like smoke in the bathroom even though there is a no smoking policy. I know this isn't the fault of the hotel but it was really unpleasant since the room was tiny and we had to open the windows to get the smell out. Also the price seems abit steep for what you get.
The hotel was really close to public transport and a really nice restaurant next door, and the check in/out process was very straight forward without requiring any interaction with anyone. The living quarters are simple and great for a place to relax and sleep after a long busy day.
Stayed in March 2024
Reviewed: 19 February 2024
Xinqing
SingaporeThe ceiling had some spider webs and dust and there was no individual fridge
The hotel is really very close to the hotel, a 2 min s walk and all I had to do was cross the road. The space was comfortable and cozy and as it was in the winter it was a good thing that the rooms heater was on when I arrived The staff was really patient and recommended alot of the onsens and shared where to go during my stay
Stayed in February 2024
Reviewed: 11 February 2024
Adi
AustraliaThe bed was very comfortable, location great for the Yumoto train station and local restaurants and souvenir shops. Room was small but beautiful and comfortable nonetheless. Comunal espresso machine was a great addition.
Stayed in February 2024
Reviewed: 11 January 2024
Megan
AustraliaNothing.
Great location and fantastic bathroom. Check in was simple, and great correspondence with property owners.
Stayed in December 2023
Reviewed: 6 January 2024
William
United StatesBetter space for luggage. What they had turned the entry way into an obstacle course.
The room was well laid out for a tiny room. Liked that they had coffee and tea for guests as well as use of their laundry. The room was clean and comfortable. The staff helpful. The location is great. A VERY short walk from the station. Lots of food options near by.
Stayed in October 2023
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