I loved almost everything about this hotel. The most notable is the onsen, which has a variety of hot and cold baths that melt away the tiredness of the day. Their Japanese style breakfast and dinners are amazing. I also loved the yukata they would provide every day and the snacks and tea that they would restock in our room. So happy we stayed here!

Stayed in May 2024

No vegetarian continental option for the breakfast. But that's part of the experience.

The onsen was incredible. The personnel was very nice. We could attend to breakfast, we recieved a 1000 yen coupon for the hotel bar or massage.

Stayed in June 2024

It was a fantastic say. Rooms, food, onsen, massage service. All of it was great.

Stayed in May 2024

Was fine for us but the room was such that all 5 of us were in the same space, no separated sleeping areas. Could be an issue if you had light sleepers in your party.

Very good Japanese breakfast and would also highly recommend visiting the restaurant at least once for dinner as they have a great menu. Also had soft and alcoholic drink vending machines which were handy. Staff were very helpful. Our luggage was waiting in our room on arrival from a luggage delivery and they helped us arrange onward delivery to our next hotel also. Everyone spoke good English so communication was easy. Location near the JR line was good, used it every day as a jumping off point into the city and there are also some good bus routes also only a 5 mins walk away including one direct to Ginkaku-Ji which we used.

Stayed in May 2024

great onsen, good beds, good location, great staff.

Stayed in May 2024

Nothing.

Simply great! The staff was very friendly even though I had a lot of questions. Dinner at the restaurant was great! The room was clean and sleeping on the futons was not as uncomfortable as we thought. Recommended experience.

Stayed in April 2024

I love stay in ryokan. Everthing was perfect, size of the room was great. Clean and calm. I enjoyed onsen a lot. It was the best stay.

Stayed in May 2024

An experience to stay in a traditional Ryokan, the staff were friendly and the meals at the restaurant exceptional

Stayed in May 2024

None

Comfortable guest room, good restaurant outlet, nice public bath facilities, and friend staff.

Stayed in May 2024

The staff was awesome! Very helpful and professional.

Stayed in May 2024

Nothing.

The onsen hot spring feels traditional and good. It is big and there are 2 onsen themes - wooden based and rock based. They are switched for use by male and female guests daily, giving us the opportunity to try out both even with just a night's stay. They advertised the room size based only on the bedroom, but when added the space for the closet and toilet /bathroom, the overall room turned out to be a lot more spacious than advertised.

Stayed in May 2024

As the location is a 10-minute walk away from train station and buses, we have to be careful when walking back during the night. The pillows comfortability can be improved.

Friendly and fluent English speaking staff. Onsen was a great experience for a first timer like me and looks clean. The whole ryokan looks newly renovated. Clean rooms and clean reception. The bathroom in our room was huge. Kaiseiki meal was better than expected. The food was well balanced in taste and texture. Staff at the restaurant speak fluent english. Overall, this accommodation exceeded my expectations. It is highly recommended. We wish we could stay longer.

Stayed in May 2024

Location

The public baths

Stayed in May 2024

Didn’t like the rule of having to pick a breakfast slot at 7.30/8/8.30, and to be called in the room when 10 mins late

Great experience for a night or so, at a fair price (especially considering the facilities like the onsen). Would not recommend for longer stays as it’s quite far away from most sites to visit in Kyoto

Stayed in May 2024

1. Thank you very much for the flexibility regarding food allergies. 2. your front desk service was very kind and helpful.

Stayed in April 2024

Smell of the carpet on the corridors

Loved Japanese dinner, comfortable room, kind staff

Stayed in April 2024

Nothing

EVERYTHING.

Stayed in April 2024

The onsen was a big bonus. Breakfast was great and it has different main course on each of the days we were there.

Stayed in April 2024

The restaurant staff seemed to be rushed and wanting to hurry us when we arrived at the restaurant at 8:40pm. The restaurant closes at 10pm.

Great location with a good range of facilities including hot spring and dining experience. Restaurant offers walk in options.

Stayed in April 2024

Beautiful room; very comfortable futon beds; onsen on the same floor as our room. I paid for a massage which was excellent and good value.

Stayed in April 2024

1. It was quite cold in the building outside the rooms 2. We were asked twice to pay for breakfasts when we have already paid for it on Booking 3. Not so many cafes and convenience stores nearby

1. Yukata in the room for each person :) 2. Everyday high-quality cleaning 3. Onsen is not the best we’ve been to, but nevertheless very good. There is also an outdoor bath 3. Amazing breakfasts that were changed everyday 4. Polite personnel that helped us to call a taxi, accepted our luggage from Tokyo

Stayed in March 2024

It would be nice if meals were included in the total cost rather than as an extra to add on, but I completely understand why they aren’t and it is definitely worth it to pay extra for them.

The staff was so accommodating, the rooms were so comfortable, the facilities were amazing, and the food was delicious. It was so comfortable sleeping on the futons and the amenities left in our rooms each day went above my expectations, as did the size and quality of our traditional style room and private bathroom. It was easy to get to the hotel from the metro station- and to visit any sightseeing via metro- and there are vending machines inside and close by as well as a convenience store if you need anything in the off hours. The staff was also kind enough to store our bags since we arrived earlier than check in the first day, and when we returned that evening check in was easy and we found they had already been kind enough to put our bags in our room. The onsen was so easy to access and we loved having it in the building, it was also very accessible and felt very welcoming as a foreign guest. We enjoyed it each day, so much that we found we didn’t even need any additional spa services because we were so content. We had a dinner and three breakfasts here and each meal was better than the last, and the staff was very accommodating of the toddler traveling with us. It seemed like our final breakfast was made to be even more special as they knew it was our last. If you want traditional Japanese meals than this is definitely worth the little extra to spend, and it made the start of every day so easy and calm. I would definitely recommend this ryokan to anyone staying in Kyoto, whether you want a traditional experience or not it is simply the best option out there either way. I definitely hope I get the chance to stay here again in the future. Thank you so much to all of the staff!

Stayed in March 2024

Unfortunately, the staff at the restaurant wasn't approachable and were even hiding to avoid serving us although we arrived before the last order could be taken (delay due to the shower issue we had in the first room). The restaurant was supposed to close by 10pm but it even closed by the time of the last order (9:00pm).

We initially had a bigger room but unfortunately the hot water in the shower wasn't working so we changed rooms. It was still comfy but a bit smaller. A huge shout out to the receptionist who was very attentive and kind at all times. They provided water, tea and snacks every day. The onsen was good and the accommodation is close to the metro station.

Stayed in March 2024

The beautiful facilities, cultural experience, onsen (bathhouse), and breakfast made for a wonderful stay.

Stayed in March 2024