Love the lake view! Tremendous value for your $$. Dinner was yummy and so was breakfast. Dreaming of their homemade sorbet. Highly recommend!

Stayed in April 2024

None.

Very convenient location. About a 5 minute walk to the Chuzenji Onsen Bus Station. Great view of the lake from our room. Excellent dinner and breakfast with great service. There are two private onsen available for reservation as soon as you check in.

Stayed in April 2024

Excellent location. A very nice view of the Lake. very convenient near Kegon falls. Owner is very accommodating. And the food is what i really liked most. A superb taste and presentation.

Stayed in December 2023

Our host and staff were exceedingly professional, kind, and gracious. Every need we had whilst staying was met. As a non-native language speaker with very little vocabulary I was never left feeling confused or excluded, rather I was treated warmly and felt quite at home. I can highly recommend the half-board option to any considering it. The meals are served with aplomb and the restaurant area is exceptionally charming.

Stayed in November 2023

The hotel has two onsen rooms need to reserve, but you cannot reserve more than one time for each even they were available. The using time is 45 mins during afternoon and evening, but only 25 mins in the morning. I thought it would be not enough time to enjoy them. Maybe it is better to extend the time and let guests can reserve one more time if the table hasn't been occupied if all the guests have reserved. The facilities are clean enough but a little old. Also hope to have japan style food and larger amount, instead of current Western-style.

I thought the location is good that near the bus station and the lake. The room is also perfect that the beds are comfortable and all the rooms have the view of the lake, so we can enjoy the beautiful sunlight with the lake view even in the rainy day. The foods are also good even I prefer to experience JP style instead of Western-style.

Stayed in October 2023

Architecture of room and restaurant could use an update. Their aesthetics likely appeal to older visitors only rather than young people.

Food was surprisingly good. Lots of variety and the dishes were executed well in terms of flavour and texture. Room had everything I needed. TV had all the local channels I wanted. Room was big and the necessary amenities were provided. The chocolate given at checkout was a nice touch.

Stayed in October 2023

Some details in the room could do with an update, but the total package is so charming that any ‘update’ would merely result in a downgrade.

What a lovely place this pension on lake Chuzenji is. It’s like going back into the 60’s in Europe. A digitized Yamaha pianola plays classical music, the waiting staff are all good humored and reasonably fluent in English. The food itself is great, and there’s no need for anything else after a 5 course meal. Our room was spacious with a fantastic view on the lake and the owner and her staff are very friendly and helpful. What struck us most is that the food is close to 100% in line with the pictures on the website and it made us believe that the menu doesn’t change during the course of the week. ( we may be wrong though)

Stayed in October 2023

It is old fashioned but okay

Wonderful people great location

Stayed in October 2023

Nothing unsatisfying.

Warm service make me feeling comfortable.

Stayed in October 2023

The old traditional.

Good dinner and breakfast. Free parking.

Stayed in August 2023

Super friendly and helpful staff, everyone can speak English. Food is top-notch. The view from the room is magnificent.

Stayed in July 2023

I feel like vegetarian/vegan options could be provided. Veganism is growing, and we will surely not be the last people who request this. It can be a great selling point as well.

Gorgeous surroundings, very kind and helpful host.

Stayed in May 2023

excellent host, beautiful dinner and breakfast, perfect spot next to the lake!

Stayed in May 2023

Nil

The owner is very friendly and approachable. The dinner and breakfast served were delicious. The view from the room overlooks the lake and the private onsen to soak in at the end of a long day.

Stayed in April 2023

it’s a little dated.

The owner was exceptionally courteous and attentive. She cooked one of the best 7 course meals we’ve ever had: with baked Lake Trout in butter, a steak sirloin, and pumpkin soup as the main servings.

Stayed in April 2023

nothing

great location and nice view .

Stayed in April 2023

Rooms are a little bit old. Smells like an old house.

Food was really good.

Stayed in January 2023

excellent service and touch heart.

Stayed in December 2022

Spacious room with beautiful lake view. Staff are friendly and helpful. Great food and good value! Walking distance to the ferry and sightseeing spots.

Stayed in November 2022

Nothing that I dislike about this place.

The owner gave us a syperb room with lake view. The meals are so delicious and the staffs are so welcoming.

Stayed in November 2022

The room quite old but it's super clean!

Wonderful location! The owner was super friendly! Foods are amazing! Private onsen! Recommend it to everyone who likes local hotel in Japan and is experienced in hospitality.

Stayed in November 2022

I wished I would have stayed longer. I would love to come back there. One of the best hotels I ever stayed in.

- Amazing room, very spacious, nice view to the beautiful lake - Perfect location - Very friendly and welcoming hosts. - We had both dinner and breakfast. I don't eat meat, and the host was very kind and prepared dishes that did not contain any meat. Probably the best food I ever had in my 3 years living in Japan. Everything was beyond delicious!

Stayed in November 2022

Great meals. Friendly service. Great view of lake.

Stayed in November 2022

Lovely staff. A decent course meal. Just when you want a break from asian dishes, but still wants to enjoy other cultures. Nice sleep. Quiet place, comfortable beds and the hot springs sure helps.

Stayed in July 2022