- The free laundry service wasn't great, some of our items returned to us shrunk

- Location inside conservatory makes it easy to spot and get close to ALL the animals during game drives - Our driver Erick was the best! - Incredibly friendly and accommodating team (Caleb, Erick, George, Rotiken!) - Amazing food for breakfast, lunch and dinner - this really adds to the experience - Beautiful, luxurious and clean rooms (you can hear the animals at night) - Incredible massages by Lenet! - The activities offered (balloon ride, walking safari's, village visit)

Stayed in November 2023

Dear Leakey, dear David, dear Eric, dear Alex, dear Moses, dear Samson, dear Reagan, you all have made our honeymoon at the Masai Mara unforgettable. The minute we arrived, we felt at home.It was everything we could have dreamed of. Thank you from the bottom of or hearts. We will surely come back soon !

Stayed in October 2023

The game drives were exceptional, with the comfort of the car significantly enhancing the experience. Additionally, the driver exhibited superb knowledge, explaining everything thoroughly.

Stayed in October 2023

N/A

A full fledged 5* experience in the middle of the wilderness (Maara). Dominic and his team were very accommodating to all our needs and also comped us upto a better room and mostly a private safari and dining as we were honeymooning. Special mention to Moses and David, the restaurant managers and their team including Ben, Reagen, Hezron, Kelvin and all others. My wife is vegetarian and they went out of their way to make sure she was looked after and had plenty of delicious options. Chef David made every meal special and Moses and his team make sure everyone is well fed! Our safari guide, Danson left no stone unturned to show us all that the Maara had to offer. He was also incredibly knowledgeable about the wildlife there, quick facts and ofcourse his driving over the rugged surrounds. All in all, the experience was very catered to our needs and we could not have asked for a more memorable stay!

Stayed in August 2023

- A bit expensive during high season (but probably the price for exclusivity) - The bathroom should be renovated

- Kindness of the staff - The fact that everything is included in the rate (meals, drinks, game drives, airstrip transfers…) - The space in the room - The very well organised game drives - Architecture of common spaces - Quality of the food

Stayed in August 2023

N/a

Since I am vegetarian , I was served food as per my taste and preference !!

Stayed in August 2023

We need air conditioner (to cooldown)in the day time.

All staff were very kind and very supportive. Hospitality was so great!!!

Stayed in July 2023

nothing, everything was super satisfying and unique.

Outstanding, exceptional safari experience, that beats all possible expectations and make you feel privileged with private and tailored service from the first arrival moment till leaving this paradise. Highly welcoming, hospital and professional personnel that made it reality. If any doubts and tons of research you made - don’t waste your time. It is simply worth it, every penny. Highly recommended

Stayed in April 2023

nothing

everything! the food was the best. All staffs were friendly. I highly recommend this place.

Stayed in February 2023

no complaints!

everything!

Stayed in December 2022

Justna small observation is that the memorial tree planting spoils the setting. Instead of plaques there could be small numbers and lists of the tree type, donor and message available to those that are interested- to make it more like a park than a cemetery.

We loved our suite with its own plunge pool overlooking the River- all 200sqm of it! The staff were excellent, from Kennedy quietly arranging surprise events for us and facilitating every request, through the guides and trackers to the dining and cleaning staff - all professional and well trained. Food exceeded our five star expectation. All facilities were meticulously clean and well maintained. All inclusive meant just that - no surprises like other lodges we have been to. The massages were the best we've had in Kenya. Thank you all so much, we look forward to returning.

Stayed in December 2022

it was perfect, I would recommend it to anyone

Beautiful location, very friendly staff and absolute perfect stay! The staff really makes you feel at home and service is perfect

Stayed in September 2022

It would have been helpful to have been on check in to have been given a clear idea of the options available. EG we only found out from another couple two days in that it was possible to have a ‘bush breakfast’ rather than eat at the restaurant. This alternative option was very good, not least because it extended the length of the morning safari

The rooms, communal areas, food and staff were all excellent. Our guide (Eric) was exceptionally knowledgeable.

Stayed in September 2022

The whole experience was amazing. We had a tent that overlooked a lake area that was full with hippos and wildlife! The tents are very luxurious and Paul was amazing in looking after our tent. Olare is situated in the conservatory so the game drives are very intimate with a much lower amount of vehicle compared to the Mara park, we saw so much! Whilst the location and facilities were amazing the staff made the trip. Dominic and the team were exceptional, catering to our every need, always making sure we had everything we needed and the chef is amazing! The food is great and we had an outside dinner on our final night with no shortage of drinks available! Thanks to everyone that made our trip so special. Asante 🙏🏻

Stayed in August 2022

I would try to avoid the hippopotamus tent if you're a light sleeper.

This was a fantastic place to go on safari in the Masai Mara. It was a beautiful location, surrounded by animals, many of which wandered the camp at night. The game drives were very good, lots of information given. We saw everything we wanted to see. The tents are well equipped and comfortable. We had the farthest one away from the lodge but never felt worried or scared by the animals roaming around.

Stayed in July 2022

Would love to see a gym next time there to workout between game drives

Cleanliness, interiors, rooms, staff, food, view.

Stayed in March 2022

in order to use our drone, we've been asked to pay some money under the table.We understood that after we already used the drone.it was not nice and made me very bad impression

the hotel is one of the best .They provide excellent service and I have very high requirements .Our tent was so big and luxury, the food is perfect, the staff is so kind and well trained.We saw so many animals-lions,elephants,leopards,zebras,jirafes and etc..I highly recommend this hotel for people which like luxury no matter where they are.All small details are covered in this hotel.We have big king size beds so comfy ,nice sofa, nice sun beds,outside shower,pool, internet everywhere, they provide massage in the tent, which was one of the best I ever had.The organised special breakfast outside the hotel for Christmas,they were waiting us with Champagne.The food is just perfect, fresh mango juice every morning, fresh fruits and chief which cook eggs and they try to satifsy all guests in the best was.Overal nice place

Stayed in December 2021

That I didn’t stay longer.

Everything: the people working there is very kind and they’re always willing to make your stay very pleasurable and comfortable, the rooms are beautiful, the food is delicious, our guide Alex was the best and we got to see the big 5 and learnt a lot about animals.

Stayed in October 2021

Everything was excellent,there is no anything wrong or negative in this beautiful place.

I would like to give 10 of 10 for hospitality and the service of all Olare Mara Kempinski Resort. Were amazing few days stay where game drives, sunsets and sunrises were marvelous thanks to the great staff of Olare Mara. Also, one and only experience was flying over the vast plain of Masai Mara covered by hundred thousand wildebeests and other animals of the African savannah. We were literally in the middle of great migration one of the natural wonders of the world. Even if 24 hours before many of these gorgeous animals crossed the Mara river and went to Serengeti, somehow just as nature knows they change their plans and back on the Masai Mara plains. Big thank you to the Olare Mara Kempinski team that never say no to any of my requests.

Stayed in October 2021

Everything was absolutely perfect. Congratulations for creating such an outstanding experience. Fantastic staff, facilities and game drives/walks. Memorable

Stayed in August 2021

Nothing

This is by far the best accommodation anyone can fina in Kenia. It is located within Masai Mara Reserve, so it's the only five starts hotel than can offer the convenience of waking up and taking a safari right away because you are already in it. Not only the hotel is luxurious as hell -wherever you come from-, but the stuff is so devoted, dedicated to make your stay so so easy ana fun without being too heavy on the guests. The tents should not be even called like that cos' they are so perfect to the last detail. And the food and drinks are high quality. Everything is. This is one in a lifetime experiences you can have so don't doubt to take this accommodation over any other because it's worth every cent you pay and, in fact, it is cheap for how much you get. Thanks to everyone who attended us for making this our yet best travel we have had. Recommended a 100%, by someone picky as hell.

Stayed in July 2021

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in June 2022