Mombasa Road, 00506 Nairobi, Kenya
#79 of 186 hotels in Nairobi
Guests' ChoiceBased on 418 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
8.3
Facilities
8.0
Staff
8.5
Value for money
7.7
Free WiFi
7.7
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End of dialog contentReviewed: 21 April 2024
Rachel
DenmarkWater temperature in shower was very difficult to control.
Location near hotel.
Stayed in April 2024
Reviewed: 18 April 2024
Tina
CanadaThe noisy elevators next to my room
safety clean modern conveniences the food the service and the spa
Stayed in April 2024
Reviewed: 7 April 2024
Zhang
KenyaNo drinking water for breakfast
Stayed in April 2024
Reviewed: 1 April 2024
Geoff
DenmarkEasy access to the station and airport good facilities, helpful staff good breakfast.
Stayed in April 2024
Reviewed: 9 March 2024
Esta
South AfricaThere was a constant knocking noise that I could hear in my room.
Convenient distance to the airport
Stayed in March 2024
Reviewed: 5 March 2024
Neil
United KingdomNothing
This is the second time we have stayed at this hotel and the staff go above and beyond being helpful and friendly. If you have a room overlooking the National Park it is possible to see game. The food was very good and the cocktails even better. I would definitely recommend this hotel if you need to be near the airport as their taxi service is very good too. They even didn't charge us when our flight was cancelled at the last minute so well done Panari Hotel, we will be back.
Stayed in March 2024
Reviewed: 2 March 2024
Susan
United KingdomRoom was ok but very hot and air con only worked on full blast and was very noisy. The real let down were the reception staff. Probably due to understaffing. We arrived min-evening. Only one person in front of us but check in still took about 20 mins. We’d upgraded our room to receive an airport transfer. This was confirmed by email and we confirmed again at check in. But at 6am there was no transport ready. We finally left at about 6.20. That time of day is always packed at the airport so we ended up at the end of a long, long queue. The online promise of a view of Nairobi NP is ridiculous (we knew that but don’t be deceived). The NP is a distant view - with a multi lane highway in between.
It was only 10 mins from airport.
Stayed in March 2024
Reviewed: 29 February 2024
Shani
SpainGreat position for the airport Lucy in the coffee shop was so lovely and helpful
Stayed in February 2024
Reviewed: 24 February 2024
Philip
United KingdomThe place was very clean and staff friendly and closed to airport one suggestion on menu there was what was described as a platter but priced 3500 should price 4500 and make it for a couple dining
Breakfast was great and room was spotless but the carpet was showing its age and it was cream so it showed up all marks
Stayed in February 2024
Reviewed: 14 February 2024
Mzafarr
United KingdomFacilities advertised weren't all accessible
I liked the warmth of the staff
Stayed in February 2024
Reviewed: 10 February 2024
Michael
FranceNoise disturbance from operationnal machinery at 1am and around 5am
Gym & buffet
Stayed in February 2024
Reviewed: 27 January 2024
John
United KingdomNothing
They remembered us lovely welcome
Stayed in January 2024
Reviewed: 27 January 2024
Farah
Democratic Republic of CongoThe smell on the hall way was horrible , I think it was food . The smell in the room when we could switch on the AC was like a rotten rat who died or shoes that are wet . I think it was either the carpet or the AC. This has to be fixed
The fact that it’s close to the airport
Stayed in January 2024
Reviewed: 26 January 2024
Rose
SpainBreakfast wasn’t included in the price and airport shuttle very expensive. 25$ is too much for a 10 min drive to the airport. Also 25$ for breakfast isn’t fair. Hotels with such prices must include breakfast.
Near to the airport , amenities and good views
Stayed in January 2024
Reviewed: 24 January 2024
Gary
KenyaMosquitos in bar at night due to doors being left open
Most things
Stayed in January 2024
Reviewed: 24 January 2024
M
TanzaniaGreat breakfast choice, very attentive staff
Stayed in January 2024
Reviewed: 22 January 2024
Rachel
AustraliaIt would be nice if the reservation team honoured their message on complimentary one way transfer, after discussing via direct mail it was such a shame I had to pay an extra $25 USD on-top of the agreed pickup amount $25
Location was perfect for the airport
Stayed in January 2024
Reviewed: 17 January 2024
Bhavesh
AustraliaLighting in the room - require more lighting in thr room. Tv - not clear tv to entertain Bathroom tub too high - i had an injury on my leg and could not climb into the tub comfortably.
Clean tidy room with aircon facility. Lovely views.
Stayed in January 2024
Reviewed: 16 January 2024
John
United KingdomLocation far out of town on one way system outdoor sun area allowed smoking
Welcoming staff and very friendly ambiance was allowed to check in early due to flight change. Nice spacious room and bathroom
Stayed in January 2024
Reviewed: 8 January 2024
Charlotte
GermanyThe rooms can be more cleaner than they are.
Very convenient just next to the road.
Stayed in January 2024
Reviewed: 22 December 2023
Chitulu
MalawiN/A
Location was perfect, comfortable bedrooms with good views.
Stayed in December 2023
Reviewed: 11 December 2023
Ashley
United KingdomNothing
Location and facilities . Staff very nice
Stayed in December 2023
Reviewed: 30 November 2023
Per
SwedenNothing
The view the room the restaurant and breakfast
Stayed in November 2023
Reviewed: 30 November 2023
Per
SwedenNothing
Nice view of the national park Nice rooms Good restaurants and breakfast
Stayed in November 2023
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