Chale Island , 80401 Chale Island, Kenya
#1 of 1 hotels in Chale Island
Guests' ChoiceBased on 166 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.6
Facilities
9.0
Staff
9.5
Value for money
8.3
Free WiFi
7.2
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End of dialog contentReviewed: 29 February 2024
Philippa
United KingdomI can’t think of anything I didn’t like.
Loved the beautiful private beach, the staff and our lovely room which was one of the bungalows looking onto the main beach. The food was also excellent with a good choice of meals. The ladies at the spa are also lovely and offer very good massages. Great sundowner bar when the tide is high.
Stayed in February 2024
Reviewed: 19 February 2024
Silvana
FranceThe venue, the gardens, the food, the atmosphere
Spectacular location, difficult to reach, website and booking need to be improved
Stayed in February 2024
Reviewed: 23 January 2024
Yousuf
BelgiumThere are quite a few activities to be done at Chale Islands, some paid, some complementary for the guests. Many are organised through the diving 'school'/hut that is on the island. Unfortunately when we went by there was no one there to assist us. They do have an app, it would be nice if somehow the app could further assist in using some of the options or at least to communicate with a staff member in charge of the activities. I think they have a number that can be called. It was the weakest chain in an otherwise splendid experience on Chale Island.
The location and the whole resort is beautiful. With low tide during the early part of the day you can also take a walk/small hike around the island where the ocean would normally cover ground. Really fun and you can find crabs, and starfish on your walk, as well as some other sea creatures. The food is great, countless breakfast options, great food options in general. Although the sushi bar/restaurant is not the best value. Staff is friendly and helpful. I am happy to carry my own luggage, but per the resorts policies (with the staff) they really insist in helping you (I guess some guests are into that kind of thing). The service is topnotch, whether you are at the swimming pool or the beach, the staff will quickly provide you with beach towels. We went during low season it seems, so it was not very busy, which is perfect for guests (perhaps not so much for the resort). But I am sure this added positively to my experience as a completely full/booked resort may have a different sort of experience.
Stayed in January 2024
Reviewed: 19 January 2024
Antonius
SpainNice/unique spot Team is nice, good service, friendly Very relaxed Food is better as you would expect
Stayed in January 2024
Reviewed: 3 January 2024
Paul
United StatesGreat juice bar
Stayed in December 2023
Reviewed: 28 December 2023
Kyla
South AfricaSomething to improve on is the pillows in the rooms - softer feather pillows would have really enhanced our stay. I also think that the room could benefit from the addition of a kettle with a small plunger for coffee & tea etc in the mornings
The staff are friendly, attentive & always happy to help. Thanks to Eric & Collins we always had extra cold Tusker Ciders available as we asked to have them kept in the freezer. This resort is smaller than other commercial resorts which makes it much nicer - less people & more space to your selves. We originally booked half board but upgraded to all inclusive for $80 pp per day which is definitely worth it as it gives you the freedom to enjoy all the delicious cocktails, local beers, wine etc available. The cocktails are better than anywhere else we’ve had in Kenya so far. The position is also great as it is secluded & not a lot of the public are around the beach unlike in Diani. I like that the food is not served buffet style except for the salad bar & continental breakfast so you can choose what you would like from a menu. There are a variety of options for food as there is a main restaurant (BLD), small sushi bar (LD) & outdoor grill restaurant at night (this was by far our favourite as the seafood is fresh & cooked exactly they way you like it). There is also a variety of activities available such as snorkeling, kayaking, spa etc. My husband especially enjoyed the deep sea fishing experience. We absolutely loved our stay & will definitely be back!
Stayed in December 2023
Reviewed: 24 December 2023
Emma
United Statesnothing
I loved the island, the hotel, everything. I loved the staff and the food.
Stayed in December 2023
Reviewed: 20 December 2023
Clara
United KingdomNothing.
Gorgeous views and beaches, clean swimming pools, great food and selection of restaurants, welcoming and attentive staff who are only happy to help, many places to relax on the Island, great choice of activities (kayaking, snorkelling, etc.), and we absolutely loved the sunset deck! Wi-Fi coverage was excellent and it was good to have electricity in rooms all day. When I visited in March 2022 electricity in rooms was limited to certain hours of the day; this isn’t the case anymore.
Stayed in December 2023
Reviewed: 18 December 2023
Oldřich
Czech Republicthe location is amazing, but more important is feeling that each one would like to make you happy and sutisfied, from garden man to chef, the kitchen is nice combination of local, indian and italian cousine
Stayed in December 2023
Reviewed: 15 December 2023
Alberto
United StatesUpdating some of the facilities / rooms
The location is breathtaking
Stayed in December 2023
Reviewed: 11 October 2023
James
United KingdomThe food wasn’t up to standard! I think for a place this special and for the cost, I expected the food to be way better! This is the only suggestion I would make! Need more seafoood and African dishes to highlight our country’s culinary excellence
The scenery was incredible! Friendly staff good service!
Stayed in October 2023
Reviewed: 8 October 2023
Pedro
KenyaI didn’t like the fact they kicked us out of the restaurant after dinner before 10pm to prepare for the next day! No power electricity from 9am until 5pm. Delayed service at the beach area!
The location was fantastic and the cottages are private and with a beautiful view! Tony, our waiter, was of great service throughout our stay!
Stayed in October 2023
Reviewed: 1 October 2023
Jackline
SwitzerlandExceptional nothing to complain
Different choices with the buffet options for Joghurts and fruits
Stayed in October 2023
Reviewed: 26 September 2023
Katyabezzina
MaltaAbsolutely nothing!
It was simply a dream - the hospitality of the staff, the quality of the food and drinks, the most beautiful sunset deck and the raw beauty of the place.
Stayed in September 2023
Reviewed: 18 September 2023
Ushna
United KingdomNothing!
Everything was really clean. The staff were really accommodating, lovely and super friendly! We experienced the couples massage and it was amazing! We also did kayaking and it was my husbands first time and the guide stayed with us and reassured him throughout and made the whole experience very pleasurable! The island itself is beautiful and the food is delicious!
Stayed in September 2023
Reviewed: 14 September 2023
Ushna
United KingdomNothing!
Beautiful location, picturesque! Came here as part of our honeymoon and could not fault anything. The staff were lovely and accommodating. The room was amazing and private! We had meals included and the food was amazing, we were offered a variety and everything was delicious!
Stayed in September 2023
Reviewed: 4 September 2023
Carlo
Switzerland- booking system, it should give priority to "first-time" guests - Lack of evening entertainment - better notification to guests about available activities
- Room - Location - Restaurant choices (excellent) - Bars - food - beach - Pool - Staff - wildlife
Stayed in September 2023
Reviewed: 29 August 2023
Mauro
ItalyNothing
The beach, the superlative food, the amazing service, the sunset bar, the terrace of the room, the gym…everything!
Stayed in August 2023
Reviewed: 29 August 2023
Rumbidzai
ChinaAll was in order. The place is amazingly beautiful 😍
The dinner by the pool was amazing. The staff were super friendly and helpful
Stayed in August 2023
Reviewed: 27 August 2023
Azra
NetherlandsWiFi isn’t always great across all locations e.g., in room. But this was a minor point
Beautiful island (it’s like being in paradise), super friendly and helpful staff, amazing facilities (e.g., sunset deck, great and new gym, nice pools) and very good food and drinks
Stayed in August 2023
Reviewed: 22 August 2023
Anastasia
France- very disappointing beach: beautiful white sand, but it is impossible to walk and to swim due to corals and sea urchins everywhere. I was coming for the beach because I saw the picture of the island but that’s not what we found. Even with aqua shoes it’s not comfortable
- very nice and spacious bungalow - very clean hotel and room - good food with many choices - amazing sunset bar - professional and efficient staff at the beach, housekeeping and at the restaurant
Stayed in August 2023
Reviewed: 18 August 2023
Meike
United KingdomCannot fault anything about our stay. Staff, location, room, restaurant etc.- all absolutely superb.
Stayed in August 2023
Reviewed: 4 August 2023
Sarah
United Kingdomthe staff were incredibly helpful and the facilities are also very very good
Stayed in July 2023
Reviewed: 17 July 2023
Sabrina
United KingdomI think watersports such as SUP or kayaking could be complimentary like sands at nomad.
chale island is a lovely relaxing island around half an hour drive from diani beach. It has a lovely chilled out beach and service from staff is quick. Our ocean suite was beautiful and newly decorated. We had a beautiful terrace overlooking the sea. The room was immaculately clean. Breakfast was good and there was a good, healthy buffet to choose from as well as a cooked breakfast. We didn’t really have lunch but dinner was good, sometimes a little hit and miss with seasoning and flavour, however a good variety. Sunset drinks were lovely.
Stayed in July 2023
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