62, Geumseong-ro, 25539 Gangneung, South Korea
#6 of 45 hotels in Gangneung
Guests' ChoiceBased on 178 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
9.0
Facilities
8.5
Staff
9.0
Value for money
8.8
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Jennifer
SingaporeNot a fan of brown carpets. Sink outside the shower room. Whole toilet gets wet when you shower.
Location, location, location.
Stayed in April 2024
Reviewed: 2 April 2024
Yuan
SingaporeHotel room with scratched up wall paper, though not the fault of the hotel, just unfortunate that some tourists did not take good care of the room.
Polite carpark attendant. Generally clean and comfortable.
Stayed in March 2024
Reviewed: 2 April 2024
Zhuorui
SingaporeThe property is a bit dated. It was inconvenient to get the car out of the mechanized carpark.
Value for money and convenience location with decent breakfast. The room is fairly large for families too! The staff at the front desk was very kind and gave good suggestions for nice dinner spots.
Stayed in March 2024
Reviewed: 24 March 2024
Indra
IndonesiaToo bad, the bed was sooooo hard. Toilet needs bidet.
Location is amazing, room is in good size. Good towel and room facilities. Please note that hotel name is Hotel Gangneung as in the map and on the building name, not Gangneung Tourist Hotel.
Stayed in March 2024
Reviewed: 22 March 2024
Mahmood
MalaysiaDon't have a moctowave
The room was big
Stayed in February 2024
Reviewed: 20 March 2024
Marcel
SwitzerlandNice room with great view. Staff very friendly
Stayed in March 2024
Reviewed: 17 March 2024
Boonyawadee
Thailandsome dust on amenities, didn’t sure about how long they didn’t clean that.
good location, the staffs are nice!
Stayed in March 2024
Reviewed: 13 March 2024
Peach
ThailandThe staffs were so nice, friendly and helpful. The room was so clean and comfortable. The hotel’s location new the shopping places and close to convenience store.
Stayed in March 2024
Reviewed: 8 February 2024
Jakob
SwitzerlandParking is pretty cool/funny Many Supplements available Great location
Stayed in February 2024
Reviewed: 6 February 2024
Juliette
New Zealandroom was too hot.
great location. friendly staff. lovely room.
Stayed in February 2024
Reviewed: 28 January 2024
Jamie
AustraliaThe name of the hotel was a problem. We struggled several times getting taxi drivers to take us to the hotel. "Gangneung hotel" or "Gangneung Tourist Hotel" just isn't recognised by taxi drivers. Once we had a card from the hotel with us we had no further problems, or we just used Kakao Taxi and set the destination ourselves. Reception staff tried to be helpful but their English wasn't great, and our Korean was much worse. We weren't informed when our laundry was ready and had a couple of bum steers from reception, but they were friendly and tried their best to be helpful. It was hard to use the shower in the bathroom without flooding the whole floor, but this is probably a cultural thing for us not being used to the korean bathroom.
The hotel is clean and the rooms were a good size. We went in winter and the rooms were always warm. The breakfast was very tasty and the location was in an interesting part of town being near to the river and the traditional market. We ate very well in the surrounding restaurants and loved the views of the snow covered mountains surrounding us.
Stayed in January 2024
Reviewed: 27 January 2024
Chris
United Kingdom.
.
Stayed in January 2024
Reviewed: 9 January 2024
Jasmin
FinlandNothing particular. You can see the hotel is not the newest one from warn walls but this is not really anything that would affect your stay in the hotel.
The hotel is situated in the center of the city so the public transportation connections are quite good. The room was bigger than I expected (as usually the rooms turn out to be smaller than pictures show) and it seemed like the bathroom has been renovated quite recently. We were also able to check-in early which was a very nice surprise.
Stayed in December 2023
Reviewed: 28 December 2023
Chin
MalaysiaShower is not separated, whole bathroom gets wet.
Location was good, close to local market. Staff were friendly.
Stayed in December 2023
Reviewed: 1 November 2023
Watchsmart
South KoreaThe standard room was nice, but there was like a noisy pipe or something behind one wall. It sounded like every bathtub in the hotel was draining right through our room at night. Not the best environment for a good night's sleep. This was room 2021, by the way. Maybe avoid that one.
We booked two rooms. A standard room and a deluxe room. Both were very well-maintained and smartly decorated. This isn't a particularly new hotel, but nothing was overly shabby or worn. I think the hotel management takes good care of their property. The breakfast buffet up on the 15th floor is a pretty decent value. Nice views from up there as well.
Stayed in October 2023
Reviewed: 27 October 2023
Phyllis
Singaporeno shower screen or door. water spilled over the bathroom after showering.
location, spacious room, helpful staff
Stayed in October 2023
Reviewed: 25 October 2023
Chai
SingaporeThe carpet seemed to have dust. And the basin should not be outside the toilet such that have to open door after using toilet in order to wash hands. In the bigger family room, the basin was only in the bathroom, which means if a person is bathing, another person cannot use the toilet as the basin is not accessible.
Location
Stayed in October 2023
Reviewed: 23 October 2023
Robert
United StatesEverything was great!
Stayed in October 2023
Reviewed: 20 October 2023
Julia
PolandIt wasn’t very well connected to the seaside,
There was a nice view of the city, it’s well connected to the KTX station and the bus station
Stayed in October 2023
Reviewed: 10 October 2023
Philipp
GermanyVery good hotel. We stayed for 3 nights. The staff was polite. English was ok for the normal travel communication. The room was huge.
Stayed in September 2023
Reviewed: 2 October 2023
Joanna
PolandLack of hangers in the bathroom
We liked a lot: spacious and clean room, the cosmetics (nice smell and quality), window view was awesome, kettle in the room, umbrellas for rent for free, bathrobes, the nightshift staff at the reception desk!
Stayed in September 2023
Reviewed: 28 September 2023
Sahar
AustraliaIt was quite far from the bus terminal and we had to get a taxi on our way back.
Room was spacious, clean and comfortable. The view was nice of the whole city. Location was good too as not too far from shops and train station.
Stayed in September 2023
Reviewed: 28 September 2023
Ling
SingaporeCentrally located.
Stayed in September 2023
Reviewed: 23 September 2023
Franziska
SwitzerlandThe bed was slighly too hard.
Was worth the money.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content