Room was really hot.. Airconditioner did not keep room cold at all..

It was very close to restaurants and the ski facilities!

Stayed in March 2024

None

Pretty new Jinbu ktx station, local attractions are not too far and easily reach by taxi. Rooms are huge and lots of space for luggage. Bathroom was great with both bathtub and separate shower.Loved the view facing the ski slopes

Stayed in March 2024

you need to pay for using the sauna

the structure is 5 mins walk from the slope, is well mantained. Fantastic location. we really enjoyed our stay.

Stayed in February 2024

Best hotel in the area. Period.

Stayed in January 2024

I wish the deli would open in the morning so you can grab a coffee before heading out to the slopes

Beautiful hotel. lovely location and very patient and professional staff. The ladies at reception were excellent!

Stayed in February 2024

I like the hotel

Ok goood

Stayed in February 2024

Great location, right beneath the slopes at Alpensia resort. Comfy and spacious rooms, withh warm feeling to them. We had room with balkony, which was also a decent size. Lobby is beautiful and spacious. Overall, the best hotel in the area. We enjoyed the stay there.

Stayed in February 2024

Breakfast was expensive Staff responding to emails prior to arrival was poor Hotel was advertised as having airport shuttle which it did not have

Beautiful hotel Comfortable clean rooms Friendly helpful staff Enjoyable buffet breakfast

Stayed in February 2024

No tv channels in English

Stayed in December 2023

The hotel is getting a little tied, but, the value for money is brilliant and you will still enjoy the hotel as the staff were amazing.

Our entire visit was brilliant and I highly recommend this hotel for anyone wanting to take their family skiing, especially if this will be their first time. The skiing is perfect for those that have not skied before or who are still learning.

Stayed in January 2024

We were there during winter. The heating was too warm it was pretty uncomfortable

View and accessibility

Stayed in December 2023

Extra bed was requested but not given- had to sleep on the sofa. Pillow quite soft.

Rooms were clean and comfortable, staff were really friendly and helpful. Bathroom was great, with ample space between the shower and bathtub. Location was also rather near the Ski House and was a 3-4 minutes walk.

Stayed in December 2023

Information, including available tours, in English.

Breakfast was great, a good selection for the Australian palate.

Stayed in May 2023

Great staff and breakfast was awesome!

Stayed in April 2023

nothing

Here for a short stay, and love the bed, the room, the view and shower gel they provided. Friendly and helpful staff, love the short trail that's in front of the hotel. and a stone's throw away from the ski slopes. it's really quiet, away from the bustle which i really liked!

Stayed in February 2023

My shoulder hit the sofa back rest and was blue black. Sofa back rest didn’t have cushion like it supposed to.

Breakfast was all right. Location is very near from Jinbu station.

Stayed in March 2023

none

Clean, quiet & near to the ski

Stayed in February 2023

Room needs some maintenance. There was some water leak and mold in the bathroom.

Location was great, small village, everything within walking distance (there were 3 convenient stores in that small town). Very comfortable and huge bed, we had a great unobstructed view of the lake from our room. Staff were very helpful, gave us information about the free shuttle bus to yongpyong, which we didn't know about.

Stayed in February 2023

clean, spacious and very comfortable bed.

Stayed in February 2023

Great ski resort

Stayed in February 2023

It was difficult to contact the hotel. I tried to email them 2 times, no response. I got the hotel staff to contact them via email, calls, couldnt get them either.

Location was good Staff are super friendly, helpful and speaks good English

Stayed in February 2023

the breakfast was good, just the price was a bit high.

We a big family stayed here for 2 nights to go skiing and water park. The staff are very kind, especially Kevin Ko, Cane and Oliver, they help us a lot with warm smile, like an old friend. thank you so much!

Stayed in February 2023

The starting price of the room doesn’t include breakfast

알펜시아 (Alpensia) will literally become one of my best favorite spots in Korea. The resort itself has nicely portrayed how to stay warm in the cold. Almost 4 hours from Seoul is definitely worth choosing and I would surely go back if there would be some chance coming around! Also, for all staff, thank you for the smiles u have given us almost all the time throughout the stay. This is truly the ICON of Alpensia, and we’re deeply impressed.

Stayed in January 2023

- room temperature was centrally controlled and set too high. you can use the doors to cool the room but it only provides temporary cooling. - the rooms are dated and furniture needs replacing as it is chipped in places. - didn’t respond to a question asked via booking.com app prior to arrival; but as above staff were great at the hotel itself

- very easy to go skiing; far easier than the limited information on the websites we found implied. you can hire everything you need from one location 5mins walk from the hotel which is at the foot of the slopes (lift passes, skis, clothing) - shuttle bus from the station to the hotel worked very smoothly, bus is located infront on the station on the right. We found shuttle times are aligned to KTX (Jan 23) - location great; as above 5mins walk to the slopes - breakfast choice was very varied and extensive - views are excellent if you opt for a room with resort view - staff were excellent and helpful with questions and questions organising a taxi

Stayed in January 2023