The pillows.

The staff were great.

Stayed in May 2024

It’s pricy. I paid too much already for the room then I have to pay for breakfast and dinner separately. At dinner it was my two kids birthdays. We paid over $500 AUD for our dinner but it was not many choices or food for us to eat because most of the food were sea food or pork but we don’t eat pork or sea food. Room are small. Customer Services is not good.

Clean and it close to shops

Stayed in May 2024

1 - If you want to iron your clothes, you have to go down to the laundry room in the lobby, which is annoying to have to do. I requested a steamer, but they did not have this. 2 - There was no access to the terrace unless you were eating at the cafe. 3 - You have to pay to use the pool, which seems weird. 4 - The socket placement in the room needs to be thought about more.

1 - The super plush beds. 2- Close to the airport. it took us under 15mins to get the hotel from the car hire place. 3 - Free underground parking. 4 - Eco friendly and sustainable. They have recycling stations and the room keys are made of wood, which is great! 5 - We had a great view of the mountain and city, which was lovely to wake up to daily. 6 - The housekeepers and all the staff were friendly and helpful.

Stayed in April 2024

Not maintained

Nothing Great

Stayed in April 2024

Near the airport and food eateries. Pick up location for day tours were also at the hotel, very convenient. Staff were friendly and helpful.

Stayed in May 2024

The bathroom was slightly dated but it was working well

The room was luxurious; beds were plush and super comfortable. We had a beautiful view of Halla-san. Staff provided excellent service including a free shuttle bus to the airport.

Stayed in May 2024

near airport, breakfast has good variety, convenience for parking and driving around the city

Stayed in April 2024

Good location, nice hotel

Stayed in April 2024

A huge and not very new hotel. Everywhere is clean. Near the reception there is a small cafe with coffee/tea, snacks, etc. A free shuttle bus runs from the hotel to the airport every day until 12:00. Last move at 12:00. If your flight is late in the evening/night, you will have to either leave earlier with a shuttle bus or take a paid taxi. The staff is friendly and responsive, they will help and answer any questions if they know. On the ground floor there is an entrance to duty-free shops, so if you need to buy something duty-free, this is the place for you, of course, if you provide your flight tickets and your international passport. Mostly there are cosmetics, but there is also jewelry and some clothes and bags. The hotel has a swimming pool (for a fee even for residents), it is open-air, heated and there is a jacuzzi. The hotel also has a small room where you can wash, dry and iron your clothes yourself. Washing and drying service is paid. Nearby there is an exchanger for change and the purchase of tokens for washing. There is also a machine with gel for washing clothes. Equipment for snacks and water, TV, small table and chairs. The hotel also has a gym with exercise equipment. Breakfast: quite varied, large, tasty and filling. The cutlery and dishes are clean. There is a wonderful view from the panoramic windows. Room: comfortable and quite spacious. Nice view from the window. Huge comfortable bed, pillows and soft blanket, nice and warm to sleep. There is a workplace near the window. The bathroom has a bathtub, bathrobe and shower amenities. The towels are soft and pleasant.

Stayed in February 2024

Good location and clean

Stayed in April 2024

Flat as pillows, one of the concierge manager wasn't friendly at all

Location was pretty good, front desk staffs were friendly

Stayed in April 2024

Price is of a higher side.

The room was clean and comfortable. Room size was quite big too. Staff speaks good English and friendly. Free parking for hotel guests. Location is quite near to the airport too.

Stayed in March 2024

Clean. A bit pricey.

The gym is well equipped. A good hearty breakfast buffet with a panoramic view. Car park is convenient, easy to access and ample car park lots. Free shuttle to airport is a nice gesture.

Stayed in April 2024

Nothing

It clean and modern

Stayed in April 2024

Complimentary coffee and tea would be appreciated. Or if provided, we were unable to find them. Treasure Hunt is not our game choice list.

Despite being in the city, the view from the 11th floor offered a pleasant glimpse of the airport in the distance. The room, though minimalist, provided a cozy environment conducive to a good night's rest. Situated conveniently in the heart of town, there were fewer choices of shopping and dining options within walking distance. The hotel's proximity to the airport rental car company was our primary reason for selecting it.

Stayed in April 2024

Pay extra to use the pool

Clean central friendly helpful staff

Stayed in April 2024

It is close to the airport and in a central location, The hotel is above the Lotte duty free shopping center.

Stayed in March 2024

some front-desk staffs look not smart enough, when there are groups of guests checking-in, the lobby hall was a huge mess

nice view, perfect location, wonderful breakfast, thorough cleaning

Stayed in April 2024

The airport shuttle service needs to be improved and there should be pre-booking to avoid guest rush at 9am.

Decent property and good location.

Stayed in April 2024

The bathroom shower didn’t have a full closure and water would splash out. The elevators were slow operating with only 3 elevators to serve 30+ floors. It would be packed during busy times and waiting took awhile

Clean, location close to airport and restaurants.

Stayed in April 2024

Good for an overnight stay before/after a flight b/c proximity to airport. Friendly staff.

Stayed in April 2024

Great range of food outlets within walking distance. Water pressure good and hot water temperature excellent. Room was clean with great view as described

Stayed in April 2024

A little dated and located at a busy intersection (self drive)

Good breakfast and comfy bed

Stayed in March 2024

Location was superb, near to cafe, restaurants and even pharmacy which we found a need to visit. Duvet was extremely warm which is good in cold weather. Rooms are clean and comfortable.

Stayed in March 2024