296, Haeundaehaebyeon-ro, Haeundae-gu, 48099 Busan, South Korea
#30 of 337 hotels in Busan
Guests' ChoiceBased on 259 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
7.7
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Raihana
AustraliaRooms may need renovation. Balcony tiling needs replacement as the grout is all brown. Bathrroms are clean but outdated as well.
Th views were incredible of the beach and location
Stayed in May 2024
Reviewed: 29 May 2024
Agnieszka
United StatesWaterfront location, spa, spacious rooms with beautiful views
Stayed in May 2024
Reviewed: 28 May 2024
Sarah
United StatesPerfect for our needs - family with young children. They loved the Kid Village and the pool. Great location with plenty to do and see in the area without having to go too far for little feet. Hotel is very clean with very comfortable rooms and very helpful and courteous staff.
Stayed in May 2024
Reviewed: 23 May 2024
Frank
GermanyThe room was a little bit old fashioned. They could use an update.
Very good located direct to the beach. Very nice pool/spa area with different pools. Short walks to nice bars and restaurants. The hotel itselfs also offers restaurants and bars but the bars is not 24h open. The best was the little hidden bar next to the Japanese Restaurant. Staff friendly.
Stayed in May 2024
Reviewed: 22 May 2024
Evelyn
GermanyThe breakfast option is a bit expensive if you only want a small bite and a coffee in the morning.
Great hotel, kind staff, amazing seaside view. It is beautiful place directly at the beach. Loved falling asleep and waking up having a direct seaview and listening to the waves .
Stayed in April 2024
Reviewed: 19 May 2024
Guy
Franceexcellente situation
Stayed in May 2024
Reviewed: 13 May 2024
Patricia
CanadaN/a
Outdoor hotspring pools
Stayed in April 2024
Reviewed: 13 May 2024
Cornelia
GermanyGreat location at the beach
Stayed in May 2024
Reviewed: 30 April 2024
Tom
United StatesFood and beverage horribly over priced
Location and facilities
Stayed in April 2024
Reviewed: 26 April 2024
Kim
United KingdomThe View & spacious room and breakfast
Stayed in April 2024
Reviewed: 25 April 2024
Stella
SpainIt would be great if there were more rooms that could accommodate families of 4
The hotel staff were the best I've ever encountered in my life, and I say this as someone who has traveled extensively and had experience in hotels all over the world. We needed a lot of help figuring out how to get to the next cities on our itinerary, and the hotel staff went above and beyond to help us, including buying tickets for us because we were unable to use the ticket sites as foreigners. Everything was done with incredible patience and kindness. Truly exceptional.
Stayed in March 2024
Reviewed: 21 April 2024
Ock
GhanaJacuzzi
Stayed in April 2024
Reviewed: 16 April 2024
Jar86
KuwaitNothing
Prefer Location .. Room was big and very comfortable specially if you are traveling with kids.. The view from the room was amazing - Staff was very friendly and helpful .. If you are beach fan you will like it .( read my beach review )
Stayed in April 2024
Reviewed: 14 April 2024
Kim
United KingdomNothing
A spacious room and the quality of breakfast and the view
Stayed in April 2024
Reviewed: 11 April 2024
Heung
United StatesPricy and crowded
Location with ocean view
Stayed in March 2024
Reviewed: 10 April 2024
Ara
United StatesThe bathtub is small and high. In the lobby, there is not enough sofa. The best place to see the ocean and garden is just from the restaurant of the lobby and it opens at lunch time. What a waist of the space.
The view from my room was breathtaking.
Stayed in April 2024
Reviewed: 6 April 2024
Hyun
United StatesNothing absolutely nothing.
We never stayed such an excellent hotel in life time. Breakfast, room and all the professional services we received while we stay 3 nights stay was extremely satisfied. Thank you so much for making us happy.
Stayed in April 2024
Reviewed: 16 February 2024
Zhi
AustraliaGreat Location. Very convenient with many great restaurant in close proximity.
Stayed in January 2024
Reviewed: 4 February 2024
Yaqoub
KuwaitThe hotel boasts an excellent location, although the facilities show signs of age.
Stayed in January 2024
Reviewed: 11 January 2024
Thammer
KuwaitThe location was nice by the water
Stayed in January 2024
Reviewed: 18 December 2023
Alan
BrazilThe cost of breakfast
The hot springs
Stayed in December 2023
Reviewed: 13 December 2023
Jan
United StatesIt was a bit outdated for a 5 star hotel compared to other hotels near by. But still really nice.
The beds are super comfortable
Stayed in October 2023
Reviewed: 20 November 2023
Michael
AustraliaWe stayed in the main building but it felt older? than the annex building but unsure which is better.
Great facilities and beautiful large rooms The gym is clean and modern and the pool and cimer facilities were large and clean Views of Haeundae beach is amazing
Stayed in November 2023
Reviewed: 15 November 2023
Kristen
United StatesThe spa area on the roof-top was very special, and there were lots of places
Stayed in November 2023
Kusadası, Turkey
Lat Krabang, Thailand
Montségur, France
Sydney, Australia
Ubatuba, Brazil
Herceg-Novi, Montenegro
Ho Chi Minh City, Vietnam
Sydney, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content