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Reviews of The Shilla Jeju 5 stars

75, Jungmungwangwang-ro 72beon-gil, Jungmun Beach, 63535 Seogwipo, South Korea

#156 of 156 hotels in Seogwipo

Guests' Choice

Review score

Based on 113 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.3

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    7.6

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Ocean
    • Stayed 3 nights
    • Submitted via mobile

    Great selection and staff was great also. Good American coffee and a lot of desserts. Great experience at an excellent price. I cannot say enough about the buffet and I am just trying to fill my reply . Thanks

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    famous hotel for local people
    • Leisure trip
    • People with friends
    • Standard Terrace Family Twin Garden
    • Stayed 3 nights
    • Submitted via mobile

    All was fine

    beautifull area with nice Garden and Beach

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Double Ocean
    • Stayed 3 nights

    awesome pool, premise and garden is breathtaking

    Stayed in February 2024

  • Reviewed: 20 April 2024

    9.0
    Overall good
    • Leisure trip
    • Family with young children
    • Standard Double Mountain
    • Stayed 2 nights
    • Submitted via mobile

    No toiletries and having to pay for them just sounded a little cheap to be quite honest.

    Like the staff and location.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Excellent service, rooms and pool facilities for family and grown up fun.
    • Leisure trip
    • Family with young children
    • Corner Suite Mountain
    • Stayed 4 nights

    The food & drink within the hotel is very expensive. The breakfasts although really good were too expensive to justify doing every day as these are all extra. The hotel room in itself though was very reasonable. There are many excellent restaurants near by outside of the hotel.

    The pool, specifically the outdoor one (which links up to the indoor one) was excellent. It stays open till late at night, which meant we were able to take wonderful swims and enjoy the live outdoor bands performing on the adjacent stage, whilst in the pool, even after a long big day out. Then you could order great poolside food till 10 or 11pm to enjoy accordingly - great formular (please dont change this!) and much enjoyed by us and the kids. The clientele are all so respectable too there was never any abuse of this system.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Great!
    • Leisure trip
    • Group
    • Standard Twin Mountain
    • Stayed 3 nights
    • Submitted via mobile

    Room was small for a family of 4

    Love the pool and sauna facilities

    Stayed in March 2024

  • Reviewed: 12 April 2024

    10
    Highly recommended hotel !!
    • Leisure trip
    • Family with young children
    • Deluxe Family Twin Mountain
    • Stayed 3 nights
    • Submitted via mobile

    The hotel has a resort feel and it’s very big, it really wowed us and the staff here are all attentive and helpful. The room we stayed in has a very therapeutic mountain view. Truly enjoyed the stay here.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Double Ocean
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Excellent service, food snd facilities

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Beautiful hotel room and nice view . Everyone looks very happy here . Definitely will visit this hot
    • Leisure trip
    • Couple
    • Standard Double Garden
    • Stayed 1 night
    • Submitted via mobile

    Very nice and elegance hotel . There are many family came here for vacation .

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Mountain
    • Stayed 2 nights
    • Submitted via mobile

    The whole personal and in particular the concierge were very helpful and nice. Tthe concierge helped us book a very nice taxi driver for two days. The garden is very beautiful and the restaurants are great.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Relaxing stay at the Shilla in Seogwipo-si
    • Leisure trip
    • Couple
    • Premier Double Mountain
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. Everything was perfect!

    Everything was great! Staff were so friendly and courteous, the facilities were excellent and well maintained. You didn’t even need to leave the property for anything. We left feeling so relaxed and can not wait for our next visit!

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Mountain
    • Stayed 2 nights
    • Submitted via mobile

    Staff was friendly and knowledgeable. Location was beautiful.

    Stayed in March 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Twin Mountain
    • Stayed 3 nights

    locations are a little urban, but haven't shutter bus.

    Stayed in November 2023

  • Reviewed: 21 January 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Terrace Family Twin Garden
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The garden and the whole atmosphere!

    Stayed in December 2023

  • Reviewed: 11 November 2023

    9.0
    Enjoyable stay in luxurious hotel.
    • Leisure trip
    • Group
    • Standard Twin Mountain
    • Stayed 3 nights
    • Submitted via mobile

    Jacuzzi was extremely hot at 44 deg C. I had to ask staff to turn down the temperature.

    I loved the seaview from my room. Swimming in the heated pool was a special treat. Staff were helpful and friendly. My friends and I had a delicious meal at Hinode Restaurant. We also enjoyed listening to the live music at the lobby area. Our favourite was the cellist.

    Stayed in November 2023

  • Reviewed: 25 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Terrace Double Garden
    • Stayed 3 nights

    pool and evening entertainment excellent. so clean and spacious. grounds immaculate

    Stayed in October 2023

  • Reviewed: 20 October 2023

    8.0
    Pleasant.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Mountain
    • Stayed 5 nights
    • Submitted via mobile

    The room was a bit less jovial then I had expected from the pictures. I didn‘t like the placement of the mirror in the room and the two mirrors in the bathroom adjacent the bathtub & across from the shower had me feeling like I was being watched while bathing & showering. The cleaning staff was probably overwhelmed with an influx of guests but it could have been better. When I arrived there were areas that were a bit dusty and I found strands of hair that weren‘t mine (it can happen). One day, I came back to my room and a member of the cleaning staff was using my bathroom (I understand that ‘nature calls’ but it was…odd). Another time, a staff member left a cleaning glove behind, which made me think they didn’t care much…the same day they left the closet door open (they clearly didn’t vacuum there because I killed a spider my first night and failed to remove it myself and it was there for my entire stay), so I thought it was weird they opened the closet at all. The safe in the closet was broken as well…so, I didn’t like the feeling that my valuables could have been stolen. All the same, having worked in hospitality myself- I am understanding and didn’t want to make a fuss.

    I really enjoyed the reception, concierge, and room service staff- they were absolutely fabulous!

    Stayed in October 2023

  • Reviewed: 16 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Double Ocean
    • Stayed 3 nights
    • Submitted via mobile

    The sauna is charged which I’ve never seen in a hotel before and the games room is a bit outdated

    Great staff, clean and beautiful bedroom, facilities were in great condition.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family Twin Mountain
    • Stayed 1 night
    • Submitted via mobile

    The poolside bar was crowded on the weekend, but the food (esp. Chadol Jjampong) was worth to wait

    The staffs are very professional and attentive. They are always ready to respond to guest's voice and requests

    Stayed in August 2023

  • Reviewed: 27 July 2023

    8.0
    Nice place on the south coast of Jeju
    • Leisure trip
    • Family with young children
    • Standard Double Mountain
    • Stayed 3 nights

    slightly aging interiro & exterior. incredible charges for a sunbed at the Adults only pool

    incredible breakfast buffet, nice and large rooms, beautiful garden

    Stayed in July 2023

  • Reviewed: 29 June 2023

    10
    Worth the splurge!
    • Leisure trip
    • Family with young children
    • Standard Terrace Family Twin Garden
    • Stayed 1 night
    • Submitted via mobile

    No complimentary slice of cake for birthday celebration. However, We happily bought it from the lobby cafe and the staff arranged for the cake to be sent during dinner which I'm very pleased with their service.

    Love the big and comfortable room with the traditional style. It's really suitable for families with rabbits and bird feeding in the morning at the compound. The view at the park overlooking the sea was surreal. We booked the glamping dinner for four to celebrate my husband's birthday and it was memorable and the food was awesome and the service from the hotel staffs were impeccable. It's worth the indulgence!

    Stayed in June 2023

  • Reviewed: 27 June 2023

    10
    beautiful place to stay in Jeju
    • Leisure trip
    • Family with young children
    • Standard Twin Mountain
    • Stayed 1 night
    • Submitted via mobile

    You have to pay extra for an extra guest but there was nothing provided for that extra guest (towel, etc).

    My parents enjoyed it a lot.

    Stayed in April 2023

  • Reviewed: 31 May 2023

    8.0
    Amazing
    • Leisure trip
    • Family with young children
    • Standard Terrace Double Garden
    • Stayed 2 nights

    The AC There was sewage smell from our roof especially at night but when we complaint they immediately compensate us with apology ,, acutely I appreciate there response

    the location of the hotel our room type which we choose the korean style swimming pool the garden and the view was stunning i will back again Fantastic hotel

    Stayed in May 2023

  • Reviewed: 29 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Garden
    • Stayed 1 night
    • Submitted via mobile

    Great location and facilities. Room upgraded for free.

    Stayed in May 2023

Showing 1 – 25

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