The prices of drink and food items was very expensive for the quantity.

Staff was excellent. The property was everything anyone would want. The breakfast buffet was great.

Stayed in April 2024

Far too expensive

Location was stunning , breakfast was great.

Stayed in March 2024

The cleaning crew (which isn’t their fault, they are amazing) sometimes would come turn the beds down at 10pm. Luckily we sometimes had 8pm reservations, but some nights we were at the hotel and my kids wanted to get to bed and the room wasn’t ready and we had to work around the crew, but even still. They were super sweet! This was with us making it a point to confirm times with the front desk with a 6:30/7pm turn down.

The property was built relatively recently so it’s still in prestien condition. Overalll attentiveness to every detail was impressive

Stayed in February 2024

Meals are very expensive with no inexpensive options.

everything was excellent except meal prices.

Stayed in December 2023

The premium king rooms on north side dont have a great view, those rooms are tucked around the side.

The service staff is simply outstanding! Its clear everyone that works there cares and is well trained. The pool and beach were great. AVE is a nice restaurant, especially for dinner. The breakfast buffet could be a little better considering this upscale hotel

Stayed in November 2023

The vibe is warm and comfortable…really nice but not too bougie

Stayed in November 2023

Only 2?restaurants and cost of everything was so expensive

Beautiful property and suite was amazing

Stayed in November 2023

lower price

beach, staff, relaxation

Stayed in October 2023

Excellent!

Stayed in September 2023

Staff is very friendly, always making sure we were comfortable. The hotel is better than the pictures. Views and facilities are amazing

Stayed in October 2023

Gorgeous property, wonderful service, delicious food at restaurants, beach was amazing.

Stayed in September 2023

Little More information about the activities that were planned and held during our stay

Hotel restaurant (cocoloba)was expensive and the male host pick and chose who he says hello to . Other than that The Pina colada is a must try!! The service in the hotel was very good. The cleaners were pleasant and considerate

Stayed in September 2023

lack of dining options for lunch

beach, pool, service and coffee/tea in morning

Stayed in August 2023

Nothing. Everything met or exceeded our expectations.

The staff was incredible! They greeted you with warm smiles and cheerful voices. They were genuinely happy you were there. The food was excellent. I highly recommend eating dinner at the chef's counter at Avecita. It was unbelievable and so much fun! There was a massive breakfast buffet but we always ordered off the menu. Quick service, excellent quality and attentive staff. We also loved the beach, pool bar and Cocolobra. I loved the spa treatments and the room we were given was one of the nicest we've ever stayed in. It had a huge balcony overlooking the pool and beach. It was breathtaking! Additionally, we learned that most water sports were included in the daily resort fee so we took advantage of the paddle boards, peddle boards, Hobie Cat, snorkeling gear and kayaks.

Stayed in July 2023

I Just loved this place. The service was the best ever. Eni was an amazing hostess. The room was comfortable, clean with great ocean view. The food was delicious. I highly recommend the restaurant Ave. Our stay included yoga classes and water sports… just great! Our anniversary weekend was outstanding. 🫶🏻🥰🥰 THANKS for everything!!!

Stayed in July 2023

We didn’t stay long enough. It would have been nice to have a small sundries shop for things we forgot to pack or needed. But that’s the ONLY thing this resort didn’t have.

From the warm welcome from Calvin (bell staff) and Atu (front desk), we felt like royalty!! Absolutely everyone at this resort is kind and considerate and always looking to go out of their way to do something special to make our visit awesome!!!

Stayed in July 2023

Not all inclusive No entertainment at night Too many kids

Staff was very professional and on top of everything. Extremely friendly and accommodating. Great communication among everyone Clean Food is delicious in all the restaurants Very personalized experience

Stayed in July 2023

We only wish there was a few more things to do in property, and more options as far as eats.

This property was amazing! We especially enjoyed the library bar, which is a must try for the cocktails and concept. The restaurants on property were all very good. And the entire staff that we encountered were very courteous, helpful, and overall great at their jobs. The property is not far at all if you wish to catch a cab and venture into the nearby shopping outlet. We’re looking to stay at this resort again!!

Stayed in July 2023

All was very wonderful.

Stayed in June 2023

Pricey

Luxurious convenient to other places.

Stayed in July 2023

Loved it!!

Stayed in July 2023

So clean, spacious and modern. Excellent facilities and always enough loungers-pool or beach. The customer service was a level above anything we have experienced ANYWHERE- even other Kimptons (and we travel lots for business and pleasure).

Stayed in July 2023

Expensive

Overall atmosphere

Stayed in July 2023

Very limited places to eat

The chef table at avecita was amazing

Stayed in July 2023