Permitina Street 11/1, 070000 Ustʼ-Kamenogorsk, Kazakhstan
#13 of 50 hotels in Ustʼ-Kamenogorsk
Guests' ChoiceBased on 99 hotel reviews
8.8Cleanliness
8.9
Comfort
9.0
Location
9.4
Facilities
8.8
Staff
8.9
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 20 April 2024
Edward
CanadaThe wifi was not reliable, at least for video connections. The TV didn't work, though they called in someone who successfully reset it. The next day, the TV had the same problem. I tried to figure it out myself before giving up. The bathroom was lovely and worked beautifully, but I found it to be a bit cramped. If this were New York City or another megapolis, I would understand the need to save space. Oskemen is not a megapolis. Again, a lovely hotel, but there are a few things that keep it from being truly top-notch.
A lovely hotel that aspires to be a fantastic hotel. Everything is exceptionally clean & the staff are quite professional. The breakfast is very good indeed. The bed is perfect. The view is the best in the city.
Stayed in April 2024
Reviewed: 17 November 2023
Anton
KazakhstanTV did not work
Great location and view.
Stayed in November 2023
Reviewed: 21 September 2023
Krzysztof
PolandGood hotel for the money. I did not find better in this town. Very nice view for the river.
Stayed in September 2023
Reviewed: 5 September 2023
Darkhan
KazakhstanAll good
Stayed in August 2023
Reviewed: 29 July 2023
Susan
United KingdomA comfortable and friendly hotel with a great setting. The rooms are comfortable and we always enjoy trying the delicious dishes in the restaurant 😊
Stayed in July 2023
Reviewed: 6 July 2023
Madi
KazakhstanОрналасқан орны өте тамаша, Ертіс жағасында
Stayed in June 2023
Reviewed: 29 June 2023
Anel
KazakhstanGood
Good
Stayed in June 2023
Reviewed: 26 June 2023
Ali
TurkeyFood service
Stayed in June 2023
Reviewed: 24 June 2023
Bakytzhan
Kazakhstanthe checkout staff was… slow
location quality cleanliness
Stayed in June 2023
Reviewed: 22 June 2023
Andrew
LithuaniaWater in the bathroom was not warm enough for me as a Turkish harman in SPA zone.
Awesome view on the river, good included breakfast, comfortable rooms, pleasant atmosphere in the lobby.
Stayed in June 2023
Reviewed: 8 March 2023
Evgeny
RussiaNice place to stay, everything was great. Staff folks are really nice and helpful.
Stayed in March 2023
Reviewed: 6 March 2023
Nadezhda
Russiastaff, restaurant, service
Stayed in December 2022
Reviewed: 5 March 2023
Dewald
SwedenThere was nothing not to like apart from a cracked toilet seat.
Friendly staff, especially in the restaurant, good food, comfortable room and a fantastic relaxation area by the gym. Definitely the best in Ust-K.
Stayed in February 2023
Reviewed: 24 November 2022
Dushyant
UkraineThe interior staff very friendly excellent service
Stayed in November 2022
Reviewed: 1 October 2022
Birzhan
Kazakhstanno pool, five stars means the pool in the hotel
very nice location, frienly staff, breakfast
Stayed in September 2022
Reviewed: 16 August 2022
Zhanar
Kazakhstan1.Roll away bed was quite uncomfortable (its matress was very thin) 2. some of the pillows were wadded with some synthetic filling - not comfortable 3. shower leaked a little
1.Location 2.Great view 3.Food at the restaurant 4.Staff welcoming and attentive 5.Welcome cake in our room 6. free spacious parking
Stayed in August 2022
Reviewed: 13 June 2022
Werner
GermanyWIFI at times very slow
Great view on the river from 5th floor, room very functional and comfortable; breakfast room with nice view, good breakfast
Stayed in June 2022
Reviewed: 17 April 2022
Mariia
KyrgyzstanNice staff All ,comfortable room, bed, good food
Stayed in April 2022
Reviewed: 1 March 2022
Fabio
United StatesExcellent location, in front of the river (nice for running and strolling) and at a short distance from a shopping center, with decent restaurants.
Stayed in December 2021
Reviewed: 23 January 2022
Anna
United Kingdomall was good
everything’s okay
Stayed in January 2022
Reviewed: 19 December 2021
Aigerimbai
Kazakhstanno bathrobes
great view of the river and breakfast area was really cozy
Stayed in December 2021
Reviewed: 7 November 2021
Ekaterina
KazakhstanEverything! Always choose you hotel
Stayed in November 2021
Reviewed: 8 October 2021
Artem_novok
RussiaWaiting time in the restaurant for lunch was quite long. Burgers were not as good as you would expect at such a place, and at such a price. Wouldn't recommend.
Great service as always here! Clean rooms, nice view on the river. Good breakfast!
Stayed in October 2021
Reviewed: 25 September 2021
Artem_novok
RussiaGreat stay as always, happy to visit every time.
Stayed in August 2021
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