I didn't encounter any problems during the stay

It is definitely value for money regarding friendly staff, cleanliness and location

Stayed in May 2024

Sounds traveled at times through the vents but this was a minor issue.

Rooms were clean and comfortable. Well stocked tea area with microwave if you want to cook something basic.

Stayed in May 2024

very good staff

very excellent and very good staff

Stayed in May 2024

good staff, comfortable

Stayed in April 2024

-

Clean and value for the money

Stayed in April 2024

The hotel fully disclosed the rooms have no windows and are only the size of a bed- so really it's more like a closet. That's fine, but I would not recommend for someone who is claustrophobic. And I would call this a hostel with private rooms rather than a hotel.

The hotel was in a great location and the staff were very helpful. I was worried about sharing a bathroom, but it was no problem.

Stayed in March 2024

If the room is slightly bigger, it will be perfect

The receptionist, Gulzira is so friendly and helpful, too bad she totally didn‘t speak English. Location is perfect, it‘s close to Abay station so it‘s easy to go amywhere. Toilet and bathroom are very clean.

Stayed in March 2024

Cleanliness

Stayed in March 2024

Single room is more like capsule

Clean, good facilities

Stayed in December 2023

A good location in Almaty and a very clean hotel. The receptionists are very helpful. They have lots of cookies and tea that you can eat anytime you want. They also have a gym too.

Stayed in December 2023

The staff cannot guarantee that the room will be cleaned in a timely manner. The sound insulation effect is very poor, especially after midnight, people are talking in the corridor and music playing next door, which makes it impossible to sleep at all.

The room is large and although the toilet is shared, it is guaranteed that there is always one available. Water and snacks are always available.

Stayed in December 2023

The dorm is a bit run down but it's very cheap. The locks on half of the lockers didn't work. Privacy curtains on the bunks would be good.

The staff were very helpful, breakfast was good. I loved the garden space. Bed was comfortable.

Stayed in October 2023

Friendly staff, clean environment, free tea and cookies, some work space available.

Stayed in November 2023

My stay was great, rooms were simple, clean and the location was great. The hostel within an office space was a new one for me 😃 The staff helped me out when the taxi driver I arrived was trying to over charge me by a considerable amount. I was going to pay when staff intervened and basically reduced my fare to a third of the price demanded. Very impressed, and thankful. They also organised my return taxi to the airport and a very reasonable amount

Stayed in November 2023

The room did not have a window. The width of the room was the same as width of a full size bed.

The room and shared bathroom were clean. The folks at the front desk was always helpful.

Stayed in November 2023

The room did not have a window. The width of the room was the same as width of a full size bed.

The room and shared bathroom were clean. The folks at the front desk was always helpful.

Stayed in November 2023

N/a

Everything, the staff is fantastic, amazing location, great value thanks to all the workers at the reception

Stayed in November 2023

The rooms are small - as expected. Some complain about the size and set up of the room, but I read reviews beforehand and expected a small windowless room. It's okay for a solo traveller on a tight budget.

The hostel is clean and the front desk staff are very responsive and professional. The location is great - easy to reach central Almaty on foot, close to bus stops, shops and cafes.

Stayed in September 2023

The room got very hot most nights Some of the other guests could be quite loud and also leave the shared spaces kind of messy Sometimes the light switch by the bed wouldn't work properly The key ring for the room key was a little awkward to carry around.

All the staff at the front desk were super friendly The size of the room was actually very good Plenty of free tea, coffee and water available The gym and the shared bathrooms were very nice It was amazing to have a laundry room to use whenever The bed was extremely comfortable and I slept well I felt comfortable and safe the entire time

Stayed in October 2023

nothing - it is a simple room with shared bathroom.

Good location, helpful staff, it was everything that they said it would be.

Stayed in September 2023

It is actually the hostel, but on booking.com, it has a hotel title. It's a little bit misleading.

It is a good place for the price that you pay. The staff was helpful. We came earlier than the check-in, but our rooms were already ready.

Stayed in October 2023

There is no windows. So ventilation was not good sometimes. And I think the wall is a bit alim so I occasionally heard noises from the room next door.

Best hotel location in the Almaty. Although I used public bathtoom, it was always clean. Room was affordable size. Staffs were so kind, and clean.

Stayed in October 2023

The internet was a bit slow so at times I had to use my phone internet, but it's understandable since this hostel is an office to many people.

Helpful, English-speaking staff who provided heater for us when we asked. I was worried about having to use a shared bathroom, but it was really clean. The room was also clean & comfortable with a good mattress & blanket provided. Great location, within walking distance to everywhere.

Stayed in October 2023

- Some people might not like sleeping in a room without windows, but I absolutely loved it!

- Great location - Very friendly and helpful staff - Good wifi - It really deserves the 10/10 despite not having a private bathroom, it was amazing value for the money paid

Stayed in October 2023