переулок Аркат, 1, 020000 Astana, Kazakhstan
#27 of 116 hotels in Astana
Guests' ChoiceBased on 79 hotel reviews
8.8Cleanliness
8.9
Comfort
9.0
Location
8.5
Facilities
8.7
Staff
8.9
Value for money
8.9
Free WiFi
8.5
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End of dialog contentReviewed: 6 March 2024
Ekaterina
IsraelBreakfast could have included pastry and vegan milk/yogurts
Excellent value for money, helpful and responsive staff, proximity to all the infrastructure, quiet and spacious room
Stayed in March 2024
Reviewed: 13 February 2024
Mavzhuda
United StatesAmazing place to stay in. staff was very helpful
Stayed in February 2024
Reviewed: 10 February 2024
Robert
CanadaBreakfast is poor, we booked room on booking said have Kitchenette, but it hasn't , ask hotel and be told none of the rooms has it
Value, newer hotel, large room
Stayed in February 2024
Reviewed: 24 January 2024
Natalia
United StatesNone
Location, price and service are great!
Stayed in January 2024
Reviewed: 10 January 2024
Aleksei
United StatesProximity to the U.S. Embassy. Very good breakfast
Stayed in December 2023
Reviewed: 20 November 2023
Chad
United StatesThe hotel was within walking distance to the US embassy. The restaurant and breakfast were great, and the staff were very helpful.
Stayed in October 2023
Reviewed: 9 November 2023
Akhadkhon
KazakhstanWifi is extremely slow. There is no bathroom gown. If the hotel wants to correspond to 4-star level, then the aforementioned factors are a must.
Reception staff is quite professional and friendly.
Stayed in November 2023
Reviewed: 19 October 2023
Valdas
LithuaniaHotel was not be able provide invoice.
Stayed in September 2023
Reviewed: 19 September 2023
Gombojav
MongoliaWe are need clean room. Every day need cleaning. Thank you.
The breakfast is good. Location is really nice. Supermarket there was near the hotel. Room comfortable and quiet with a good shower. Thank you very much.
Stayed in September 2023
Reviewed: 11 September 2023
Alex
SwedenSurrounding area cannot offer so much. Coffee machine was out of order, only instant coffee available during whole stay. I wish it would be a toaster in dinning room, that will bring breakfast to higher level...
My room was spacious and tidy. The furniture was very fresh. Soundproofing was okay, could be little better. Mighty breakfast. Nice and helpful staff. Efficient conditioning in the room. Clean bathroom, quite large.
Stayed in September 2023
Reviewed: 7 September 2023
Bogenbay
KazakhstanThe thing that I did not like is that they reuse the tubes of shower gels, and the shampoo they provide is not a shampoo in fact, but an unknown fluid material. I suggest them to work on that area, and try to invest some money on that part.
The value, the size of the room, location. All good, seems like relatively a new hotel, which needs to apply the best practices from its competitors in the market. You are not expecting the great services as you would do from a top grade hotel.
Stayed in September 2023
Reviewed: 21 August 2023
Iryna
United StatesRooms are not super clean
Location is the gem, right on the river, quite and beautiful!!! 2 minutes walk to main street)))
Stayed in August 2023
Reviewed: 2 August 2023
Ingrid
Czech Republic-
Nice hotel near the National museum, large rooms and bathrooms, very good breakfast. And the price for all this was not so high.
Stayed in August 2023
Reviewed: 25 July 2023
Minto
United Arab EmiratesAll were good
Excellent staff. Great facilities. Decent breakfast
Stayed in July 2023
Reviewed: 3 July 2023
Christina
United Arab EmiratesA bit difficult to maneuver large / bulky luggage into the premise.
Good internet; great room size.
Stayed in July 2023
Reviewed: 1 July 2023
Peterepin
KazakhstanOnly one power outlet near the desk. In order to use it, you need to disconnect the phone. The orange juice at the breakfast was a disgrace.
A very nice hotel. Clean room, comfortable bed, everything's in good condition, etc.
Stayed in July 2023
Reviewed: 1 June 2023
Evgeniya
United StatesGreat location-close to many consulates, including the US one; not far from major tourist attractions. the room was spacious, very clean, and the bed was comfortable. breakfast was great too
Stayed in June 2023
Reviewed: 24 April 2023
Kalmurat
KyrgyzstanEverything was ok!
I liked everything! It was a great experience )
Stayed in February 2023
Reviewed: 15 March 2023
Kseniya
RussiaIt is a stylish modern hotel with an extremely friendly and helpful staff. The US Embassy is 10 minutes away on foot
Stayed in March 2023
Reviewed: 7 December 2022
Natalia
United StatesClean facility,welcoming stuff
Stayed in December 2022
Reviewed: 23 November 2022
Danil
Canadaheating in the room was a bit too much
great trip overall. good location especially if you are visiting one of the embassies nearby. breakfast is a nice little bonus! The manager Gulnara is exceptional
Stayed in November 2022
Reviewed: 14 November 2022
Indira
Kazakhstanno refrigerator in the room
big rooms, big bathroom, new furniture, great stuff, good location
Stayed in November 2022
Reviewed: 10 October 2022
Faa
United Arab EmiratesThe breakfast could be improved, you'll need a taxi to get in and out as there's not much around the hotel.
Nice staff, spacious room, clean and comfortable.
Stayed in September 2022
Reviewed: 4 October 2022
Roman
RussiaVery convenient location, good for both business and sightseeing purposes. The facilities are very new, not worn. The bed is very comfortable. Breakfast is tasty and diverse and balanced. The personnel is very attentive and willing to help.
Stayed in September 2022
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